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Training Culture vs. Learning Culture

The Performance Improvement Blog

What’s the difference between a “training culture” and a “ learning culture ”? As the chart shows, in a training culture, responsibility for employee learning resides with instructors and training managers. In that kind of culture the assumption is that trainers (under the direction of a CLO) drive learning. Whereas in a learning culture, responsibility for learning resides with each employee and each team.

Meet the CLO Board: Kevin Wilde

CLO Magazine

In 2007, he was named CLO of the Year. CLO: How did you first become interested in learning and development? I’d never seen the topic of leadership and training and influence, and just became enamored with that whole idea about leaders making a big difference for team performance.

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Sydney Savion is the 2020 CLO of the year

CLO Magazine

As the COVID-19 pandemic desecrated global economies, L&D was in the hot seat, with many learning leaders and teams working quickly to meet the rising demands of workforces entering a new chapter of work, from remote training, coaching and development opportunities to layoffs and outskilling.

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How Coaching Can Help the Majority Culture Understand Difference

CLO Magazine

Yet managers, often representatives of the dominant or “majority culture,” may not always feel comfortable or confident in addressing foreign national employees with regard to cultural disconnects. As Professor Erin Meyer put it : “Stereotyping people from different cultures on just one or two dimensions can lead to erroneous assumptions. His communication protocol, informed by home country cultural norms, did not align with that of the staff he was now managing.

Becoming a Learning Culture: Competing in an Age of Disruption

The Performance Improvement Blog

Employees must learn how to use new computers and new apps, how to operate new, high tech machinery, how to be responsive to customer demands, how to create innovative products and services, how to manage a multi-cultural, multi-generational workforce, how to work effectively in cross-functional teams, and how to plan for a future that is constantly in flux. Most companies have a training culture, not a learning culture.

Guest post: Training Culture vs. Learning Culture

Torrance Learning

What’s the difference between a “training culture” and a “ learning culture ”? As the chart shows, in a training culture, responsibility for employee learning resides with instructors and training managers. In that kind of culture the assumption is that trainers (under the direction of a CLO) drive learning. Whereas in a learning culture, responsibility for learning resides with each employee and each team. Guest Post by Stephen Gill.

Managers Make or Break Your Culture of Career Mobility

Degreed

And for a career mobility program to really fly high, managers need to play a pivotal role, Degreed CLO Kelly Palmer said. Culture Through Partnership. In that same study, more than 70% of HR executives said that managers should get more involved in coaching employees.

Develop Your MVPs: Coaching for Goal Achievement

CLO Magazine

They know how they got there: It takes years of practice, dedication, coaching, teamwork, failures, adjustments and skill building. The players — their team’s top talent — get regular coaching to refine their skills and consistently deliver peak performance to achieve the ultimate goal of winning their league’s top prize, earning well-deserved recognition in the process. Just like the NFL’s high-performing franchises, these organizations coach for goal achievement.

Experiential Learning Through Cultural Immersion

CLO Magazine

Ultimately, creating inclusive environments that foster diversity comes down to understanding and appreciating individuals as full-fledged people rather than categories, which leads teams to support and fight for equity in ways that combat fatigue. What We Can Learn From Cultural Awareness . Cultural awareness is a familiar term in global companies. One of the key ingredients behind success in cultural awareness is exposure. Designing Cultural Immersion Initiatives.

When it Comes to Coaching, Messaging Matters

CLO Magazine

Organizations have deepened their commitment to fostering cultures in which their people can develop and thrive. The L&D teams I’ve met with are eager to explore learning options both to accelerate the growth of their high-value employees and enhance their recruitment efforts, and they are pushing for budgets to do so. For these high-value employees, specialized coaching could make a huge difference. Tags: career development , coaching , talent development.

Grow multicultural leaders with coaching, not just business English

CLO Magazine

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. By strengthening communications skills and building a “same language” framework for the workforce, these initiatives not only foster individual development, they enhance collaboration and productivity and contribute to cultural cohesion. Conflicting working styles across diverse teams.

Embracing long-term virtual team and leadership training

CLO Magazine

Adding to this dynamic is the fact that the need for high-quality leadership and team training hasn’t changed. In fact, one in four leaders said they aren’t at all effective at leading a virtual team. Your past A-team might not be your future lead players.

2015 - Year of the Learning Culture

The Performance Improvement Blog

The theme that cuts across most of my blog posts from last year is creating and sustaining a learning culture in organizations. As a way of review, I’ve selected five blog posts about a learning culture from 2015 that have the most interest for readers. Developing a Learning Culture Infographic This infographic explains briefly and concisely the need for a learning culture, barriers to a learning culture, actions of a learning culture, and results from a learning culture.

CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts. For example, it was considered very important for future CLOs to have been involved in enterprise-wide projects such as improving operational performance, changing a culture, managing a high-profile campaign, improving a business process or launching a product — the experience side of the equation.

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6 Tips to Build a Learning Culture

CLO Magazine

According to Peter Drucker, “Culture eats strategy for breakfast.” Chief learning officers often find themselves in the challenging role of educating other leaders in their organization about the culture of learning. As a CLO, you will need to address the culture of learning in your organization so you can implement a learning strategy to influence organizational change and foster value creation and growth. Practice deliberate role-modeling, coaching and mentoring.

Experimental Learning Through Cultural Immersion

CLO Magazine

Ultimately, creating inclusive environments that foster diversity comes down to understanding and appreciating individuals as full-fledged people rather than categories, which leads teams to support and fight for equity in ways that combat fatigue. What We Can Learn From Cultural Awareness . Cultural awareness is a familiar term in global companies. One of the key ingredients behind success in cultural awareness is exposure. Designing Cultural Immersion Initiatives.

Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. Of course, senior managers, often within human resources, had been responsible for workplace training for decades prior to the creation of the CLO role. But what has happened to the CLO during this period? How have the skills required to be an effective CLO changed? The Academic CLO.

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Becoming a learning enterprise is a culture-change journey

CLO Magazine

Becoming a learning enterprise is a culture-change journey. It is not courses and formal programs, or something that the company and L&D team simply provide to employees (though these are part of the solution). They help them learn how to fish, coaching and sponsoring them to become more competent and confident self-managers and to develop advanced learning skills. Track 3: Teams. Teams are increasingly important building blocks of the learning enterprise.

Arming for the Workplace Cultural Dynamics

CLO Magazine

Today’s workplace seems to have become a battleground in the culture wars. Reasonable people can see the benefit of embracing diversity — diversity of thought, culture and experience. The mounting importance of “feelings” in the culture, with a corresponding expectation (albeit unrealistic) that workers should be free of any conduct they find insulting, unaccepting or challenging to their viewpoint. A well-run and efficient team is truly “other-minded.”

Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

Individual, team, and enterprise performance can’t improve without learning. By “learning” I mean acquiring the knowledge, skills, attitudes, and beliefs that help individuals, teams, and whole organizations improve performance. Cross-functional team members in a marketing firm learn how to run their project meetings more effectively. Managers have control of their own learning, not corporate trainers, HR, or a CLO. What should be a manager’s role in employee learning?

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The 7 Trends Reshaping Talent Development

CLO Magazine

Today’s talent development teams face a tough reality. What you can do: Help your team build its change endurance. Make certain geographically dispersed teams know how to use collaboration tools to stay connected. Root out unconscious bias in your systems and culture. What you can do: Build a coaching culture. Trend 7: Culture Reboot. The post The 7 Trends Reshaping Talent Development appeared first on Chief Learning Officer - CLO Media.

Team Learning Up With Talent

CLO Magazine

Millennial recruits really want to believe they will be a valuable part of the team and will have a chance to grow in the organization,” Jackson said. “A These platforms and the informal learning and mentoring they enable make it necessary for learning leaders to work more closely with employees and business units to build content and create a culture where people turn to each other for help and knowledge-sharing instead of the learning department.

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Learning at Large Ep4: Decentralizing L&D to support a successful learning culture

Elucidat

We talked about how to demonstrate business value early on to control groups, identifying the right business problems to solve, knowing when to push back the role of a learning team, and how to decentralize learning and development to support a more scalable learning culture. That comes back to thinking about the architecture of both the tools that you make available, both to your own, sort of, expert team.

Learning to Innovate

CLO Magazine

Over the next 15 years, two more bold moves followed, first to the south of France for a position with Airbus Helicopter and then, two years ago, to Silicon Valley to head up leadership development, culture innovation and the North American Leadership University for Airbus, joining a newly created team of three in a small office in Mountain View, California. Kyhl Triolo got the job by writing a white paper explaining why the new team would need someone like her.

Year In Review - 2017

The Performance Improvement Blog

But I have also been influenced by current events and what a hostile work environment does to individuals, teams, and organizations. Becoming a Learning Culture: Competing in an Age of Disruption – February 17, 2017. The only thing holding companies back from learning at the speed of change is their organizational culture which, for many, is a barrier to learning. Most companies have a training culture, not a learning culture.

CLO Joe Ilvento is unlocking potential at Commvault

CLO Magazine

They created a role for me that didn’t exist,” said Ilvento, who became their first CLO and director of talent development in 2011. The leadership team recognized that the next generation of hires were bringing new, valuable skills to the company that senior staff didn’t possess. That led the leadership team to take a more strategic approach to HR and L&D, which led them to Ilvento. The impact has triggered a culture change in the company.

David DeFilippo: Building a High-Performance Team

CLO Magazine

BNY Mellon’s new CLO is building a university from scratch to help the global financial services firm succeed through organic growth. He’d spent much of his life in classrooms, and as he considered a career path, he reflected on the influence educators and coaches had on his life. and subsequently became a high school Spanish teacher and track coach. His boss, who knew of his past life as an educator, recruited him for a training project team.

College Students Take a Swing at Running a Baseball Team

CLO Magazine

Among the 12 teams is the Niagara Power, which kicks off its seven-week season June 6 against the Olean Oilers with Kid’s Day where children from local school districts get free admission. Before purchasing the team, the university already had an internship program with the baseball team until it ceased operations in 2015. Throughout the season, students rotate in teams from marketing, concessions and the press box to prepare for and manage game days.

HPI, Kaiser Permanente Flourishes in Face of Uncertainty

CLO Magazine

HPI has the support of an engaged executive leadership team, which rewards and recognizes the importance of the sales department’s expertise. Another significant program HPI has improved is its coaching program. People always coached, but they didn’t have a structured framework to coach consistently or effectively, and they did not have a way to receive feedback on what they were doing well and what they could improve on, Livingston said.

Is Your Learning Organization Agility Fit?

CLO Magazine

From an employee development perspective, how prepared are CLOs to demonstrate the agility to lead the change in culture, programs, processes and policies that were originally designed for full-time employees to an expanded talent portfolio increasingly represented by contingent workers? The Imperative for CLO Agility . Typical barriers that CLOs will confront in building agility fitness range from HR processes to organizational culture.

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Deloitte’s Learning Function Aims to be So Visible, It’s Invisible

CLO Magazine

While many learning functions have to prove their alignment and benefit to business strategy, Deloitte’s talent development team purposefully built alignment into the structure of the company and its learning initiatives. To determine those needs, each CLO regularly consults with their respective chief talent officer to learn the business goals around client services, market growth, operational performance and talent.

At Accenture, Truly Human Learning Pays Off

CLO Magazine

In 2014, Accenture also won the CLO LearningElite award, when they had 305,000 employees and $30 billion in revenue. Accenture Global Learning Lead Allison Horn said the firm’s leadership and culture of learning — “time away to learn and learning all the time” — have been key to that success. The company is constantly questioning the way they do things and investing in experimentation and research through its talent research and innovation team.

Trish Holliday Teaches Tennessee a Lesson

CLO Magazine

In 2005, Holliday left the ministry for a job as training officer with the state of Tennessee, where she quickly moved up the ranks to assistant director, then director, and ultimately CLO. When she was appointed CLO, she knew that if she could tear down silos and create a more collaborative and aligned learning experience with the backing of agency leaders, she could transform it into a place where people embraced learning as a career-long goal. “My

A learner and a teacher at heart

CLO Magazine

As head of talent and L&D at PerkinElmer, Sullivan is in charge of ensuring the company’s 12,000 employees are properly trained, engaged, supported and coached, as well as making sure the company recruits and retains the best and brightest individuals. It’s no small job for Sullivan and her team of 10, who are dispersed across the Americas, Asia, Europe and India. Butters knew she’d found her CLO. Profiles & Case Studies CLO profile learning Lifelong learning

Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

His team didn’t agree with his assessment. “I I was there for about three or four years and I had managed to take a team that should have been high performing and I just drove them into the ground,” Jon said. “It Mike: We should also mention Liz Loutfi who also is one of our editorial team who works on CLO. Ashley: I mean, before I came to CLO I pretty much didn’t know anything about CLOs. There would be an education team and a learning leader.

Collaboration, Integration and Leadership at Nationwide

CLO Magazine

” Nationwide’s strategic priorities — Strengthen Our Foundation, Focus on Advantaged Growth and Activate One Nationwide — were unveiled in 2015, and in 2017, the organization debuted a learning suite called the NSuite, which focused on corporate values and four One Nationwide Culture Program behaviors (managing change, collaborating, leaning into new opportunities and conscious inclusion) that supported those priorities. One of them is talent and culture.

There and Back Again: A Journey of Learning

CLO Magazine

She grew up during China’s Cultural Revolution and Mao Zedong’s Communist movement. “My If you think about the Chinese culture with such a deep, deep reverence for learning and for self-cultivation, having access to learning so limited it probably shaped this hunger in me all my life,” said Tsai, vice president of human resources-enterprise learning at the St. Tsai said the company’s performance culture has helped drive its near-century success in business.

Learning’s Role in Innovation

CLO Magazine

New concepts like design thinking, big data, analytics and teaming are being explored as solutions. A nurturing innovation environment requires explicit skills, ongoing facilitation, leadership and a welcoming culture. A 70-20-10 approach makes sense here, including not only instruction, but also coaching and opportunities to practice. Part of that coaching may be required of the learning and development team. The world has changed.

3 C-Skills for the C-Suite

CLO Magazine

Earlier this month Forbes Coaches Council laid out more than a dozen skills next-gen leaders need today that weren’t essential a decade ago. Here are three skills worth strengthening: Culture management: Toxic cultures don’t spring up out of nowhere. Modern leaders have to be able to create culture, maintain it and grow it, said Mary-Anne Gillespie, president and founder of Red Apple Coaching. Co-creative leaders get engaged teams and better results, he said.

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Thinking Beyond a Seat at the Table

CLO Magazine

It’s time to take the CLO role to a higher level, not just on the organization chart, but in terms of influence and organizational accomplishment. Chief Learning Officer ’s “2015 CLO Measurement and Metrics Survey” indicated that 36 percent of CLOs are using business impact to show the value of learning to the broader enterprise. Also, the CLO is responsible for talent development. There are five potential areas where the CLO can move beyond earning a seat at the table.

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