CLO Magazine

JANUARY 14, 2021

He previously served as the vice president of organization effectiveness and chief learning officer at General Mills for more than 17 years. In 2007, he was named CLO of the Year. CLO: How did you first become interested in learning and development? CLO: What lessons did you learn in 2020 that you’ve brought with you into 2021?

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CLO Leadership Coaching Diversity Training 81

CLO Magazine

APRIL 29, 2021

In 2020, she was recognized as CLO of the Year. CLO: How did you first become interested in learning and development? CLO: What lessons did you learn back in 2020 that you’ve taken with you into 2021? We often talk about bringing your whole self to work, which is what, in effect, should create that belonging.

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CLO Metrics Diversity Training Podcasting 84

CLO Magazine

MARCH 18, 2021

Chief Learning Officer recently sat down with longtime CLO Advisory Board member Diana Thomas, executive coach and advisor for Winning Results LLC. In 2014, she received CLO’s Norman B. CLO: How did you first become interested in learning and development? I love coaching; I love seeing people grow.

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CLO Coaching Virtual World Case Study 79

CLO Magazine

FEBRUARY 13, 2024

True learning while working requires “an orchestrated set of technology-enabled services” at the job-task level “that provide on-demand access to integrated information, guidance, advice, assistance, training and tools,” “to enable high-level job performance with a minimum of support from other people.”

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Performance Support Performance Solution Blended Learning 41

CLO Magazine

SEPTEMBER 28, 2023

The transfer of learning from the classroom to on-the-job performance is a common challenge for learning and development professionals. Skills training that is technical or procedural can be directly observed and refined until an acceptable level of performance is attained. Coaching skills can foster these capabilities.

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Coaching Skills Confidentiality Score 47

CLO Magazine

MARCH 4, 2021

CLO: How did you become interested in learning and development? CLO: What lesson(s) did you learn in 2020 that you’ve taken with you into 2021? CLO: Through the various leadership positions you’ve held during your career, are there any personal skills or skill sets that you’re especially proud of growing or developing as a leader?

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CLO Magazine

MAY 20, 2021

They feel isolated, underprepared, scared to make a mistake and even afraid they might lose their job because of performance. Sixty-eight percent looked to improve engagement and performance in 2021 with fewer resources and less direct interaction. 2020 changed everything: Where and how we work, and especially how we learn to work.

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Performance Support Performance Simulations Exercise 102

CLO Magazine

OCTOBER 19, 2021

This article discusses the importance of implementing self-coaching tools into your everyday life. It will also provide coaching models you can use to manage stress better and to grow personally and professionally. However, before proceeding further, it is important to define self-coaching. The GROW Model.

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Coaching Help Cognitive Behavior 84

CLO Magazine

NOVEMBER 25, 2019

Coaching, whether it’s life coaching, executive coaching, or performance, skills or career coaching, seems inherently personal and humane. But what if your career or executive coach wasn’t actually a coach at all — or even human? Coaching apps like BetterUp and Torch.io The Case for AI.

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Coaching Simulations Movie CLO 112

CLO Magazine

AUGUST 3, 2020

With the demand for executive coaching skyrocketing in many companies and organizations, what’s the best way to prioritize your company’s selection of individuals to receive coaching, especially when talent development and training budgets are tight — even more than usual as we navigate the COVID-19 pandemic?

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Coaching Companies Agile Leadership 114

CLO Magazine

NOVEMBER 5, 2021

As a leadership and performance coach, the executives I work with have been reflecting on the demands, constraints and pressures that have been placed across their industries, organizations, communities, families and selves. With the differentiating feature being those leaders are coaching their workers better than others.

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Coaching Conversation Articulate CLO 89

CLO Magazine

DECEMBER 17, 2018

Coaching is a powerful growth accelerator. Whether to prepare the next generation of leaders or unlock the potential of current leaders, organizations are using executive coaching increasingly to bolster their talent development. It’s not surprising that coaching is a $2.3 Rigor rooted in behavioral science.

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Coaching Leadership Behavior Performance Support 83

CLO Magazine

AUGUST 3, 2021

The performance management system has evolved to document bad behavior to a business driver and the way performance management discussions are conducted has dramatically improved. Some organizations proclaim they have eliminated the classic performance appraisal system. Performance basics. Performance chain of impact.

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Performance Support Performance Management System 109

CLO Magazine

NOVEMBER 12, 2023

Many struggle to cope, let alone lead effectively, eroding confidence and trust in leadership and performance. Instead, they augment and improve their effectiveness. Strategic Executor: Translates strategy into action quickly and effectively. The executive team and the CLO As Harry Truman said, “The buck stops here.”

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Leadership Organization CLO Scanning 98

CLO Magazine

OCTOBER 9, 2023

Choices aren’t clear-cut and the future is unpredictable, thus leaders and employees need more than directives, targets and traditional performance reviews. Leaders who effectively implement a coaching approach are able to save time because they can offer their support and keep their finger on the pulse without becoming the situation “expert.”

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Activities Skills Coaching Mentoring 98

The Performance Improvement Blog

SEPTEMBER 17, 2013

In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Individual, team, and enterprise performance can’t improve without learning. Managers have control of their own learning, not corporate trainers, HR, or a CLO.

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Roles Performance Support Performance Management 207

CLO Magazine

JANUARY 22, 2021

As more time goes on between “what used to be” and “the new normal,” the need to establish updated procedures for employee-performance conversations has become imperative. Employee performance conversations can be challenging for all involved, even without considerations related to working remotely during a pandemic.

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Performance Support Evalution Performance Camera 90

CLO Magazine

SEPTEMBER 4, 2018

They know how they got there: It takes years of practice, dedication, coaching, teamwork, failures, adjustments and skill building. Just like the NFL’s high-performing franchises, these organizations coach for goal achievement. The Shift: Coaching for Goal Achievement. Plan to Win, Play to Win.

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Coaching Develop Performance CLO 74

CLO Magazine

MAY 22, 2020

HR and L&D leaders will likely begin by considering what role communications coaching and language learning programs can play in helping to meet the development need. The following scenario is based on an actual coaching engagement. Uncertainty around professional etiquette norms. Conflicting working styles across diverse teams.

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Coaching Business Diversity Training Leadership 98

CLO Magazine

APRIL 14, 2024

They also need the components that supplement the training for maximum effectiveness. Working remotely has changed new employee onboarding, sales coaching, sales meetings, presentations and negotiations. This can be expanded on with other tools but can be an effective approach on its own. But that isn’t enough.

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Sales Coaching Case Study Portal 79

Infopro Learning

SEPTEMBER 30, 2021

At the same time, individual team learning and innovation can be shared with the broader enterprise in a virtuous circle of learning, development, and performance at scale. High-performing companies organize work around solving problems , and the work of workforce development should be organized no differently.

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Develop Consulting Performance Support CLO 221

CLO Magazine

APRIL 3, 2023

If your organization isn’t offering help to grow your relationship skills, or personalized coaching and mentoring to support your development, then it’s time to look elsewhere. Personalized, relationship-based coaching is more effective than one-size-fits-all training The research found that use of leadership coaching is increasing.

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Develop Mentoring Leadership Coaching 79

CLO Magazine

APRIL 12, 2017

Chief learning officer moniker aside, in simplest terms, I consider my role that of teacher and coach. So, as someone who is now officially wise, I’m left to think about my own learning as I enter this new decade as a CLO. As I contemplate the next 50 years, I plan to continue to prepare the next generation of practitioners.

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CLO Blended Learning Diversity Training Pattern 0

CLO Magazine

JUNE 29, 2017

Elite athletes, dancers and singers all have coaches. They require consistently high performance and support. Therefore, being offered a professional coach is often seen as a perk on most jobs; it’s a sign that an organization is investing in a leaders’ success. “We So, what should a manager or an executive expect from a coach?

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Coaching Emergent Performance Support Program 78

CLO Magazine

NOVEMBER 25, 2020

In contrast, learning and development within an organization is more likely to be viewed as a cost and not an investment due to the lack of direct evidence that learning interventions lead to a demonstrable improvement in skill and competency for the learner or cohort and that skill improvement is tied to better organizational performance.

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Environment Effectiveness Compliance Training Create 112

CLO Magazine

AUGUST 20, 2021

Successful leaders set high expectations for their team members and challenge them to tackle lofty goals, much like effective teachers and coaches do. To get it right, leaders can learn a lot from what the most effective teachers and professors do. Coach your people in active learning. Demonstrate belief in potential.

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Coaching Simulations Performance Support Mentoring 98

CLO Magazine

OCTOBER 26, 2023

This alone can have devastating effects on decision-making, ethical behavior and culture cornerstones like psychological safety. These neurological shifts create blinders, making leaders less effective. Executive training and coaching are crucial for counterbalancing this biological tendency and setting them up for ongoing success.

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Leadership Training Train Cornerstone 98

CLO Magazine

MAY 31, 2017

Accenture made quite a stir two years ago when the company announced it was eliminating performance rankings. Accenture’s decision followed a realization that performance reviews require significant effort every year — with little correlation to actual performance. Traditional Performance Management Is Failing.

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Conversation Performance Support Performance Management 76

CLO Magazine

NOVEMBER 22, 2021

What’s currently missing from the public discourse is a framework by which the effectiveness of DEI initiatives at transforming a company’s culture — from one that tokenizes marginalized people to one that is truly inclusive and positions people for success — can be measured. Are those outcomes justified, given your performance?

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Program Effectiveness Diversity Training Social Media 110

CLO Magazine

SEPTEMBER 25, 2023

Each leader’s capacity to be effective is informed by the totality of who they are, including their history, skills, beliefs, stories, training, experiences, temperament, fears and aspirations. She wanted a coach who could help her manage her energy as she found a way to be both inspiring and authentic as a leader. Group coaching.

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Leadership Personal Learning Personal Personalization 88

CLO Magazine

AUGUST 14, 2019

Knowledge transfer and skill building happen in a variety of ways: formal education, self-directed learning, training, mentoring, executive coaching, job rotation, etc. However, I posit that executive coaching is still the best way to help leaders develop skills that are difficult to teach, measure and sometimes articulate — soft skills.

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Coaching Skills Help Case Study 60

Limestone Learning

MARCH 28, 2024

Performing a slide audit. PT: The Relationship of the CLO to the CFO Influencing the CFO is paramount, particularly for the Chief Learning Officer (CLO), whose initiatives often face scrutiny during cost-cutting measures. Uncover the five key characteristics needed to unlock high-performing teams that yield exceptional results.

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Free Develop Diversity Training Brandon Hall 81

CLO Magazine

JULY 20, 2021

For most professionals, performance management evokes thoughts of feedback, weekly check-in’s, annual reviews and key performance indicators that measure productivity, efficiency and ability. Performance management is more than feedback and coaching. Find the root cause.

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Organization Performance Support Attitudes Metrics 89

Clark Quinn

JANUARY 31, 2018

Using a Human Performance Improvement approach, they decentralized the work to more self-directed teams. The solution includes continuous assessment, mobile performance support, and coaching. Coaching also played a role in the case study Jane Bozarth provided. The problem was too much hierarchy.

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Case Study Social Networks Communities of Practice Social Network 135

CLO Magazine

MAY 19, 2023

Next, we tried to ascertain whether managers had the people skills and soft skills required to effectively connect with employees, and have a positive impact on employee retention. Provide training and coaching. Recognize and reward good performance. The chart below shows the results from respondents.

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Management Trust Performance Support Coaching 102

CLO Magazine

DECEMBER 16, 2022

They onboard their staff, build a team that can collaborate effectively and develop the individuals on that team — all as a face and voice on a screen. Address performance issues as they occur. In effect, these senior leaders are providing their new leaders with a space to try and fail. Define roles. Set priorities. Role models.

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Develop Leadership Coaching Network 114

CLO Magazine

JUNE 12, 2017

Add coaching to my already busy schedule? These are common responses from leaders when they’re asked — or told — to add coaching to their already overloaded plates. All over the world, leaders are using coaching to gain a competitive edge. But does coaching solve every problem one might encounter in the workplace?

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Coaching Authoring Tools Trust Leadership 51