CLO Magazine

MARCH 19, 2013

Once a social learning strategy is in place, learning leaders should measure it as they would any other initiative to determine if it’s working, if it’s solving a business need and how it can be improved. Moving the needle on this front would help determine whether social learning has a business impact.

Metrics 65

Metrics Social Media Social Networks Instant Messaging 65

CLO Magazine

OCTOBER 23, 2012

Former Thomson Reuters CLO Charles Jennings highlights the 70:20:10 framework for thinking about organizational learning: 10 percent of what we need to know to do our jobs comes from courses, 20 percent from mentoring or coaching, and 70 percent is learned on the job through independent initiative.

Performance Support 72

Performance Support Performance Mentoring Suite 72

CLO Magazine

FEBRUARY 20, 2013

Consider current standby microlearning examples such as instant messaging, blogging and even the telephone and water cooler. For synchronous microlearning, techniques such as instant messaging, social media and email are well understood. These are now ubiquitous in the workplace. How have learners responded?

Scanning 72

Scanning Compliance Training microlearning Instant Messaging 72

Jay Cross

NOVEMBER 15, 2010

The story is documented in eLearn Magazine : Several years ago Jay Cross (lead author of this article) realized that while he championed social learning in books and conferences, he did most of his work in solitary. When Charles Jennings retired as CLO at Thomson Reuters, we immediately invited him to join us. We do the work ourselves.

Internet 47

Internet KM Instant Messaging Skype 47