Meet the CLO Advisory Board: Diane August

CLO Magazine

Chief Learning Officer recently had a conversation with Diane August, chief learning architect at Nationwide Insurance. CLO: What was your first official job in learning and development? CLO: What lessons did you learn in 2020 that you’ve brought with you into 2021?

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Meet the CLO Advisory Board: Lisa Doyle

CLO Magazine

Chief Learning Officer sat down for a conversation with Lisa Doyle, learning strategist and advisor, and faculty member for the CLO Accelerator program. Department of Veterans Affairs Acquisition Academy, where she was awarded CLO of the Year in 2011.

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How to Exercise More Influence

CLO Magazine

Chance led Wozniak’s executive assistant to sit right next to Bradford, and they struck up a conversation. Even the best managers can fall into the trap of defining influence as something they do to someone else to get what they want. More than ever before, people in today’s organizations know when self-serving tactics and techniques are being used to influence them.

Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

This is a conversation you won’t hear anywhere else. There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. In this conversation, Sarah unpacks the results to provide insights for the future of the CLO role.

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Kraft Heinz CLO Pamay Bassey is reimagining corporate learning with laughter and passion

CLO Magazine

Ekpedeme “Pamay” Bassey, CLO of The Kraft Heinz Co., Now, after coming on board as CLO for Kraft Heinz in Chicago last December, Bassey is reimagining the company’s approach to corporate learning. It’s a great conversation starter. Organized into different academies, Ownerversity has lessons in exercising functional skills, such as sales and marketing, as well as academies on leadership and methodology training for its entire global workforce.

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CLO Podcast: Stephanie Speights of Children’s Health on Centralizing Learning

CLO Magazine

In this podcast recorded live in front of an audience at the House of Blues in Dallas, the chief learning officer of Children’s Health shares how to navigate centralization conversations with executives, tips to overcome organizational skepticism and how important it is to focus on getting the right people on the learning team. Since this episode was recorded, Stephanie took on the CLO role at Parkland Hospital and Health System, one of the largest health systems in Dallas.

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Into the metaverse: What does it hold for the future of L&D?

CLO Magazine

It’s up to learning leaders to exercise the potential of their teams and take the first steps into the metaverse and the future of work. It didn’t matter if it was practice using technology, practice having difficult conversations or practice opening up an account for a client.”.

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Building post-pandemic team resilience

CLO Magazine

While leaders have traditionally shied away from conversations about “feelings,” we now recognize discussing mental and emotional health is an essential part of building a positive, healthy workplace environment. The pandemic has brought more than a year of unprecedented hardship.

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Overcoming the 5 challenges of hybrid learning

CLO Magazine

When people were face to face, coaching was boosted by subtle traits such as charisma, context and casual conversations — all of which can be harder to be brought to a virtual audience.

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Run learning like a… startup?

CLO Magazine

I often ask my leaders if they had unlimited funds, what would they invest in to improve or innovate — it’s an exercise that helps people think beyond potential limits. They are just the start of a conversation. appeared first on Chief Learning Officer - CLO Media.

The Impact Map: Make the value proposition of your L&D investment crystal clear

CLO Magazine

Using the impact map in conversations with stakeholders provides a mechanism for collaboration and alignment. The post The Impact Map: Make the value proposition of your L&D investment crystal clear appeared first on Chief Learning Officer - CLO Media. What is a map?

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An arduous year and a half at work punctuates soft skills

CLO Magazine

Leaders should create conditions for these conversations to flourish by working consistently on communication, as well as building a sense of trust in an uncertain world. Training, ongoing conversations, active listening and effective communication all take time. The role of the CLO.

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L&D’s DEI blind spot: Perpetuating inequity?

CLO Magazine

The optics for the career conversion funnel to leadership roles do not look good and raise the question — what criteria are being measured and valued when it comes to leadership positions in the L&D field? appeared first on Chief Learning Officer - CLO Media.

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Good Habits Make Good Managers

CLO Magazine

The same strategies that work for improving exercise routines can be applied to creating healthy coaching habits. Participants who exercised in a consistent manner (i.e., at the same time every day) were more likely to form a habit of exercising compared with participants who did not follow a set pattern or schedule. It may be useful to provide managers and employees with suggested guidelines around how often they should be engaging in coaching conversations.

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Win with decency

CLO Magazine

The key is to exercise your humility muscles by learning something new. Let’s take a look at how you can develop the skill of empathy through the following exercise. The post Win with decency appeared first on Chief Learning Officer - CLO Media.

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Unlearn to transform

CLO Magazine

Bold new belief: To communicate well, leaders must facilitate better conversations. Instead of facilitating more conversations, leaders need to facilitate better conversations. When I have a conversation with someone, my natural tendency is to jump in with my own perspective.

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Case Study: Designing HIPO Programs That Work

CLO Magazine

These same individuals can have similar conversations with their direct reports. One of our guest speakers completed this exercise for all the managers in her area and can share the experience and answer questions.

Psychological safety: an overlooked secret to organizational performance

CLO Magazine

We have been part of teams that came together rapidly, agreed on a common understanding of next steps (though it took challenging conversations to come to agreement), executed flawlessly and then disbanded and moved on to other initiatives.

Reimagining the learn-it-all culture in a hybrid world

CLO Magazine

Through a mix of assessments, one-on-one coaching conversations and microlearning opportunities, these platforms empower employees hungry for development to unlock their own personal and professional growth. One-on-one coaching conversations.

What a kidney transplant taught me about company culture

CLO Magazine

In my case, after I had done all I could to maintain my health through diet, sleep and exercise, I had to let go of the “I alone can fix this” mindset. We should be ready to have difficult conversations, like why an external person was hired when internal candidates were qualified.

Health pandemic? Won’t stop the spread of knowledge

CLO Magazine

CLO : From your experience working with clients, what steps should be taken in order to transform or convert an organization’s learning strategy? Their initial concern led to a strategy of conversion: Just take it, convert it, and basically not transform it.

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Turning crisis into opportunity: Get perspective and lead together

CLO Magazine

One of the reasons that crises such as COVID-19, economic distress or geopolitical instability are so unnerving is that we often exercise little direct control over the forces giving rise to the crisis.

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Reboarding for the future

CLO Magazine

Further, the social components of this process help to teach new hires the formal and informal rules and customs of an organization, which can have a strong correlation between starting off well and the converse. In 2020, U.S.

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DAU: Becoming a modern learning platform in 2021 … it’s about the song!

CLO Magazine

During Woolsey’s own tenure, and due to his leadership, DAU continued in its excellence journey and was repeatedly recognized and ranked in the top 10 by Chief Learning Officer’s LearningElite awards, culminating in its recognition as CLO’s Organization of the Year in 2018.

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Accountability is key to enabling diversity and inclusion in organizations

CLO Magazine

Individuals who see D&I as a one-time, one-directional training exercise where they expect to be told what to do miss taking accountability for investing in their own learning and growth within and beyond the workplace.

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The accelerated transformation of corporate learning

CLO Magazine

An engaging virtual learning experience can comprise shorter interventions that are either synchronous or asynchronous: live sessions, group exercises, quizzes, group discussions, learner competitions through gamification, individual assignments and peer-to-peer coaching.

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Developing a real strategy for on-the-job learning

CLO Magazine

Too often, a strategic conversation about learning becomes a tactical discussion about programs and capabilities. This is our attempt to begin a global conversation about reinventing what learning does for the organization.

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Innovative Learning Group’s Lisa Toenniges shares her career insights

CLO Magazine

I’d have to say that first you need to take care of yourself, both physically and mentally: Get enough sleep, eat well, exercise and use an executive coach. Then, I followed up with one-on-one conversations to peel back the onion and gain an understanding of the comments at a deeper level.

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Know how your firm makes money

CLO Magazine

He started by offering examples of the professional development needs of his team, and after listening I redirected the conversation by asking, “Can we come back to that, and can I ask you a different question?

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3 Ways Leaders Can Embrace Online Education

CLO Magazine

To accomplish social collaboration online, Larry Bouthillier, an instructor of computer science at Harvard Extension School and director of online education at New England Institute of Technology, instructs his students to do weekly practice problems and exercises, followed by their peers assessing the work and providing feedback. His informal videos last between seven and 14 minutes, and he keeps his tone conversational, avoiding a lecturing style.

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A digital learning strategy provides criteria and rationale for adopting new technologies

CLO Magazine

Exercise discipline when assigning an importance index. It’s important to note: The process of completing this exercise can be very revealing. The exercise can generate powerful dialogue and raise divergences you may not have realized existed. Since it might surface latent disconnects, be on the lookout for defensiveness and encourage participants to keep the conversation data-driven.

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Learning’s Role in Innovation

CLO Magazine

It’s been documented that computers can find some solutions that people struggle with, but the converse is also true. Similarly, brainstorming has nuances that, if ignored, can render the exercise relatively useless. Charles Jennings, executive director of the Royal Military College at Duntroon, Australia, recalls that when serving as the CLO for Thomson Reuters, he instituted a budget for innovation. One of the best ways for a CLO to foster innovation is to start internally.

Helping Leaders Create Leaders

CLO Magazine

They must then exercise the discipline to actually do it. They are “porch swing” roles and conversations. The post Helping Leaders Create Leaders appeared first on Chief Learning Officer - CLO Media. Y ou’re an anomaly if you have never encountered a “stall” — an inflection point where you suddenly seem unable to get the stellar results you strive for.

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Cohort-based programs can develop leaders at all levels

CLO Magazine

Peer-to-peer conversations offer participants an opportunity for deep-dive conversations with their cohort colleagues, giving individuals the chance to share experiences and best practices with one another, ask for advice and feedback, and offer one another support and friendship.

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The 50:50 learning model

CLO Magazine

This exercise acts as a means to introduce the newbie into the system while allowing them to experience the nature of tasks. She guides her employees both on optimizing the code for a fix and also on etiquette and client conversations, drawn from her own experience. The post The 50:50 learning model appeared first on Chief Learning Officer - CLO Media. Corporate L&D is a key component of any business’s overall strategy.

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The Future of How We Think

CLO Magazine

There she can access an entire catalog of case studies, animated scenarios and interactive exercises that bring her up to speed. Instead of learning with pre-scripted experiences, she wears her virtual reality headset and launches a simulation populated by conversing AI characters. The post The Future of How We Think appeared first on Chief Learning Officer - CLO Media. People and organizations need to continuously learn.

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Doing workplace diversity and inclusion properly

CLO Magazine

D&I efforts have now become some kind of PR exercise, she said. “It’s D&I training for the workplace is an ongoing topic of conversation surrounding a decades-old problem in corporate America. Conversations need to go beyond the HR office, because they affect “every person, at every level, every day.”. The post Doing workplace diversity and inclusion properly appeared first on Chief Learning Officer - CLO Media.

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