CLO Magazine

SEPTEMBER 19, 2017

Learning organizations appear poised to continue to hold the line on staffing and administrative costs in order to invest more in upfront services and technology aligned directly with business growth opportunities. The lowest priorities are learning administration (31 percent) and learning and development personnel (26 percent).

Budget 68

Budget Survey Report Outsource 68

CLO Magazine

MARCH 1, 2017

The previous Business Intelligence column presented an instrument designed to assess the extent to which the CLO and the learning enterprise add value to the organization. The 30-question instrument detailed specific areas that define this critical role of the CLO. Cost-effectiveness should not be the only driver.

Roles 32

Roles CLO Blended Learning Enterprise 32

Tony Karrer

FEBRUARY 22, 2011

The availability of cost-effective resources to facilitate wide collaboration (including open source software that enables wikis, discussion groups, chat and even web conferencing) presents the chance for organizations to reconsider the effectiveness of the performance support being offered to their people.

Predictions 198

Predictions Diversity Training Compliance Training Authoring Tools 198

CLO Magazine

DECEMBER 5, 2016

Recognizes vendors or consultants who have effectively supported a client’s learning and development function to set strategy or establish or implement a program via consulting or whole or partial outsources services. was under pressure to adapt to industry changes and cut operating costs by the end of 2015. GP Strategies.

Performance Support 32

Performance Support Outsource CLO Consulting 32

SkyPrep

AUGUST 8, 2014

CLO recommended clearing up any issues regarding terminology with sentiments that can’t be translated across the languages from the beginning as well. One way to avoid extraneous costs, according to CLO, is by including a variety of nationalities when casting for videos.

Software 49

Software Create Online CLO 49

CLO Magazine

NOVEMBER 26, 2013

CLO of the Year: Yum Brands’ Rob Lauber. To solve Yum Brands’ challenges, CLO Rob Lauber has created a learning strategy that helps the business and employees grow, making him this year’s CLO of the Year. SuccessFactors'' data-driven approach to sales training yeilded a return 44 times the cost of investment.

Cornerstone OnDemand 65

Cornerstone OnDemand Enspire Blended Learning Saba 65

CLO Magazine

NOVEMBER 22, 2012

Health care cost containment sits atop most HR department agendas. Stemming the tide of rising health benefit costs ranks as ''extremely important'' (42 percent) or ''very important'' (39 percent) for more than four out of five surveyed HR executives. Outsourcing is a well-established aspect of doing business in HR.

Budget 61

Budget Ratio Outsource Survey 61

CLO Magazine

JANUARY 27, 2017

In the 2016 CLO Learning Investments Survey, published this past October, more than 120 CLOs described their intentions to expand learning technology and services use and detailed how their spending will change between 2016 and 2017. Spending priorities appear to be greatest in strategy, technology and content.

Strategy 32

Strategy Blended Learning Budget Enterprise 32

CLO Magazine

NOVEMBER 28, 2018

It has improved the effectiveness of training, developed a forum in which regional leaders can communicate and share best practices and created a process that allows for the sharing and reuse of training material, which is estimated to have save GM $1 million in costs. BNY Mellon.

Business 36

Business Outsource Metrics Community 36

CLO Magazine

DECEMBER 19, 2013

ADP''s study also found that nearly one-third of midsized firms fined or penalized in the past year reported an average of six fines or penalties with an average total cost of $91,300.

Survey 59

Survey Outsource Compliance Study 59

CLO Magazine

DECEMBER 1, 2017

But as always, cost plays a significant role in any plan for the year ahead. If there’s a note of pessimism in CLOs’ outlook, it’s as they figure out what and how to fund their programs. While they expect investment in learning to increase, CLOs remain realistic about the levels of investment they will be able to make in 2018.

Blended Learning 63

Blended Learning Augmented Reality Survey Outsource 63

CLO Magazine

JUNE 21, 2018

” Instead of investing money on reskilling current employees, Schawbel said companies would rather just outsource the jobs or invest in AI. For example, the average wage of a Starbucks barista is almost $20,000 per year, while a robot designed to make 120 cups of coffee per hour costs $25,000.

Skills 84

Skills Help Google Brain 84

CLO Magazine

AUGUST 15, 2016

Outsourcing in learning and development has an inconsistent reputation. Full-time employees can lose their jobs; control over certain aspects of the business can be lost; or it ultimately cost more to outsource rather than to keep learning in house. learning strategy, vision and leadership.

Outsource 32

Outsource vendor Instructional Design Survey 32

CLO Magazine

MAY 1, 2018

Doug Stephen is senior vice president of the Learning Division at CGS , a global enterprise learning and outsourcing company. A large benefit of gamification is that many of these solutions offer real-time feedback, a factor that is critical for deskless workers who need to improve skills constantly and in a short amount of time.

Simulations 75

Simulations Augmented Reality Gamification Diversity Training 75

Jay Cross

OCTOBER 12, 2009

CLO Magazine, October 2009. Perhaps they work for an outsource provider. Developing an amazing piece of machinery like this camera must cost millions. Whose Learning Are You Responsible For? by Jay Cross. I encouraged them to address the needs of people who had traditionally been left out of the corporate training agenda.

Camera 45

Camera IBM Doc Site 45

CLO Magazine

JANUARY 18, 2017

The bottom line is, leading workforce development organizations, private sector companies and nonprofit organizations often recreate from scratch vital elements of the student learning lifecycle that already exist elsewhere at scale and at a low cost. These organizations could benefit from conducting a value chain analysis.

Skills 32

Skills Create Internationalization Cloud Computing 32

CLO Magazine

APRIL 25, 2013

Moreover, 36 percent of employers said the lack of skills was causing problems with cost, quality and time. This is the result of the growth of the services sector and the knowledge economy together with the automation or outsourcing of more routine and low-skill jobs.

Tips 63

Tips Outsource Attitudes Agile 63

Jay Cross

DECEMBER 29, 2009

eLearning is not a big cost-cutter. It’s cheaper: no travel, no facilities cost, no instructor salaries. Networks reduce transfer costs to zero, enabling companies to focus on what they do best while outsourcing what others can do better. My last column in CLO called for the abolition of corporate training departments.

Internet 37

Internet Blogging LearnTrends Wiki 37

CLO Magazine

OCTOBER 18, 2016

The decision to outsource rests often on the training quality, subject matter expertise and industry knowledge. Last year, this study revealed slightly fewer organizations were outsourcing training activities. More than 180 BIB members shared their plans, objectives and feeling on training outsourcing. See figure 1.)

Outsource 32

Outsource Budget Enterprise Blended Learning 32

CLO Magazine

NOVEMBER 5, 2012

” While there’s no question that aging learning systems must be updated to meet modern learning needs, many learning leaders are debating how to efficiently and cost-effectively fix a broken, outdated LMS — whether it’s best to build or buy. • Lowered support costs and fewer help desk calls.

Association Learning Management System 66

Association Learning Management System Association LMS LMS Learning Portal 66

CLO Magazine

SEPTEMBER 9, 2019

I really enjoy selecting the profiles and getting to read about these CLOs that go on the cover of all of our issues. Mike: We should also mention Liz Loutfi who also is one of our editorial team who works on CLO. Ashley: I mean, before I came to CLO I pretty much didn’t know anything about CLOs. Go talk to him.”

Kaplan 48

Kaplan Trust Services Teams 48

CLO Magazine

JULY 18, 2013

Several business models have been created by vendors to quantify training outsourcing services. The transactional models are pretty easy to understand from a pricing point of view and can be calculated at cost-per-session, cost-per-contact with the help desk or some other transaction.

Services 63

Services vendor Apple RFP 63

eLearning 24-7

SEPTEMBER 11, 2020

Spark is nearly identical to the EdCast system, but its focus is on SMB, so you will see a lower price (based on seats), and a couple of features are not available – for example, you cannot integrate the Domo BI tool (it is doable with EdCast itself, for an additional cost).

System 59

System Metrics Cornerstone Association LMS 59

CLO Magazine

OCTOBER 8, 2019

But learning how to do so effectively is one of the most critical skills a CLO can learn. Mike: How much experience did you have with OD when you were doing CLO gigs? The structure side of it is OD, the learning side of it is obviously the CLO. What can a CLO do when it’s not there? It can be hard to say no.

Develop 42

Develop Benefits Compliance Training Culture 42

CLO Magazine

NOVEMBER 25, 2013

Blue Cross & Blue Shield also has adopted a training outsourcing strategy expected to generate savings of nearly half a million dollars over two years. Letting internal experts share knowledge through BLOOM videos is expected to cut costs.

Bloom 32

Bloom Innovation Wiki Simulations 32

CLO Magazine

APRIL 5, 2018

Right now, all employers see is the cost of upskilling their entire workforce. Many jobs have tasks that can be outsourced to AI or automated hardware. They expect to do the same at work,” she said. Employees know that with the skills to work with AI, they will be able to keep up if their job changes because of technology.

Adoption 75

Adoption Adopt Cognitive Skills 75

CLO Magazine

JANUARY 12, 2017

When you outsource that, it just doesn’t become authentic. Myth 4: Learning and development is a cost center. There is a cost to delivering leadership development, but hopefully what inspires greater buy-in among leadership is learning’s ability to create more business value than cost. That’s expected.

Leadership 32

Leadership Performance Support Culture Program 32

eLearning Brothers

OCTOBER 12, 2017

Audience: Novice to advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.). In this session, you’ll learn the seven core attributes that produce a successful outsourcing relationship. Audience: Novice to advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Compliance Training 116

Compliance Training Blended Learning DevLearn Authoring Tools 116

Jay Cross

JANUARY 2, 2010

Networks reduce transfer costs to zero, enabling companies to focus on what they do best while outsourcing what others can do better. Their underlying economic argument was cost-cutting: less travel, fewer facilities and no more salary expense for instructors. In sum, networks are ushering in new ways of doing business.

LearnTrends 37

LearnTrends Network DevLearn Internet 37

CLO Magazine

JANUARY 19, 2017

The role of learning in supporting rapid organic growth can be seen in several initiatives being taken by Mike Barger, CLO of JetBlue Airways. The business goals of the merger depended in part on reducing time to proficiency for the workforce and improving overall organizational performance while holding down costs.

Diversity Training 32

Diversity Training Performance Support Sales Internationalization 32

Litmos

JANUARY 16, 2020

Sure, it can be outsourced, but you’re better off developing your proprietary materials in-house. The costs are controlled for any other platforms as well. The cost redundancies were a financial burden. One of the many trade-offs in L&D is whether to have instructional design (ID) centralized or localized.

Internationalization 75

Internationalization Issue Case Study Diversity Training 75

CLO Magazine

JULY 22, 2019

In fact, as of March 2016, more than 50 percent of enterprises outsource at least some of their learning and development needs according to the International Data Corporation. Not only are these scores lower than the CLO BIB data, but suppliers view their relationships as somewhat better than their clients do.

Expertise 49

Expertise vendor CLO Behavior 49

CLO Magazine

SEPTEMBER 4, 2013

It could be argued that this choice makes little sense since many transactional activities can be outsourced while the strategic ones are endemic to an organization’s success. The foundational and tactical elements of the human resources function need to be delivered in a reliable and cost-effective manner.

Case Study 69

Case Study Enterprise Leadership Agile 69

CLO Magazine

OCTOBER 16, 2012

After a decade-long stint as an in-house attorney working on mergers and acquisitions, human resource outsourcing, compensation and employee relations at UnitedHealth Group, the parent company of the single-largest health care carrier in the U.S., Kuhl caught the HR bug.

Develop 63

Develop Metrics Virtual World Innovation 63

Learnnovators

APRIL 14, 2015

3D-printed, low cost prosthetic limbs will bring the smile back on many faces. The talent pool will go global – Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing. The role of the CLO will be to drive this change NOW!

Diversity Training 184

Diversity Training Change Blended Learning Cloud Computing 184

ID Reflections

NOVEMBER 26, 2014

3D-printed, low cost prosthetic limbs will bring the smile back on many faces. The talent pool will go global -- Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing. The role of the CLO will be to drive this change NOW!

Change 227

Change Diversity Training Cloud Computing IBM 227

Learnnovators

APRIL 14, 2015

3D-printed, low cost prosthetic limbs will bring the smile back on many faces. The talent pool will go global – Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing. The role of the CLO will be to drive this change NOW!

Blended Learning 100

Blended Learning Diversity Training Change Cloud Computing 100