The future of diversity and inclusion training

CLO Magazine

Diversity, equity, and inclusion programs are here to encourage representation across race, gender, ethnicity, cultures and more — but after more than 20 years of different trainings and techniques, has anything really changed? The journey to getting things right started valiantly.

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DEI Training and Branching Scenarios

Experiencing eLearning

In the pilot of my Build Your Branching Scenario course, several participants picked DEI topics as the focus for their branching scenarios. However, DEI topics pose some particular challenges for training, especially for branching scenarios. DEI training is hard to do well.


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Meet the CLO Advisory Board: Sydney Savion

CLO Magazine

Chief Learning Officer recently sat down for a conversation with Sydney Savion, chief learning officer at Air New Zealand. Savion began her professional career in the U.S. In 2020, she was recognized as CLO of the Year. Number one is co-ownership with the business.

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Meet the CLO Advisory Board: Christyl Murray

CLO Magazine

Chief Learning Officer recently sat down with Christyl Murray, VP Academy lead and vice president of firmwide talent development for JPMorgan Chase & Co. Chief Learning Officer: Where is your hometown? I was born in Sacramento, California, but grew up in the San Francisco Bay Area.

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Labcorp is building an inclusive workforce through reverse diverse mentoring

CLO Magazine

With younger generations of talent now making up most of the workforce , more likely to change jobs and far more diverse than older generations, successful organizations must understand who they are and what they value. Reverse diverse impacts.

Want to boost the development of underrepresented talent? Strengthen CLO, CDO partnerships

CLO Magazine

Not only is the role of the chief diversity officer growing and becoming more vital, but it’s evolving at a breakneck speed. In November 2020, LinkedIn reported that CDO was the fastest-growing C-suite title of the year , expanding at a rate of 84 percent compared with 2019.

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Managing cultural diversity in today’s workplace

CLO Magazine

“To effectively communicate, we must realize that we are all different in the way that we perceive the world and use this understanding as a guide to our communication with others,” said author and coach Anthony Robbins. Communication across the globe now happens within a click.

Meet the CLO Board: Kevin Wilde

CLO Magazine

As we welcome the new year, Chief Learning Officer would like to recognize and highlight its Advisory Board, comprising individuals who have long and varied histories in the learning and development space. In 2007, he was named CLO of the Year.

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Video: Striving for inclusive diversity

CLO Magazine

Giving people the chance to share personal stories and experiences can lead to greater levels of connection. Read the full transcript of Ghori Ozaki’s interview below: So inclusive diversity is a core value at Allstate. We have an exciting enterprise diversity leadership council.

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The future of diversity and apprenticeships in construction

CLO Magazine

Construction requires a highly diverse job set and skill set, and yet, diversity within the construction workforce is still underrepresented, despite the variety of roles available. But there is still a long way to go: Women make up 15 percent of the U.K.

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L&D’s Diversity Dilemma

CLO Magazine

When Masie arrived, he ran into leadership coach Marshall Goldsmith, who lives just three blocks from Masie in New York — only to find out that Goldsmith was the other keynote speaker at the same event. Masie, CEO of The Masie Center, an international think tank focused on learning and workplace productivity, and a columnist for this publication, said the coincidence was funny but also sad. According to the data, 5.6 Diverse? The Big Picture.

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Video: Positioning remote learning for diversity, equity and inclusion

CLO Magazine

The shift to remote work, and therefore remote learning, presents a number of different challenges and opportunities in promoting diversity, equity and inclusion, says Charlie Chung, vice president of business development and solutions consulting at NovoEd.

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A diversity training success story

CLO Magazine

Like many organizations in 2020, Ansira’s leaders have been trying to improve their approach to diversity, equity and inclusion. George Floyd’s death in May and the social unrest that followed left us wondering ‘what is the appropriate response?’”

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The CLO Holiday Wish List


We love tearing those ribbons and wrapping paper off and enjoying the surprise of what lies beneath. Of course, we usually just share these experiences with our loved ones, but what if we could do the same in the professional realm? Ok, I know; you can’t really gift wrap a trend, but you get the idea. These are the things that I’d like to see more CLOs perceive as gifts we get to play with more in the year to come.

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Podcast 28: How Tasty Is Your Product Training? – With Mike Martin, CLO of SAP Litmos

Talented Learning

WELCOME TO EPISODE 28 OF THE TALENTED LEARNING SHOW. To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. EPISODE 28 – TOPIC SUMMARY AND GUEST: Today I have the pleasure of talking with someone who is both an experienced learning practitioner and an instructional technology innovator. KEY TAKEAWAYS: Product training can be a source of strategic advantage.

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8 steps white leaders can take to affect change post-diversity training

CLO Magazine

A common statement I hear from white mid- and senior-level leaders during or after participation in racial equity or diversity and inclusion training is, “This is complex, it’s systemic; I just don’t know what I can do to change things.” If the timeline is short, what is the rush?

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Embrace design thinking to advance diversity, equity and inclusion

Donal Fan

Design thinking encourages a forward look, playing chess rather than checkers. And design thinking principles can assist us to holistically solve more complex and intertwined DEI challenges today

Roundtable Learning Receives Silver CLO Learning in Practice Award

Roundtable Learning

22 , 2021) — Roundtable Learning announced they have won Silver in Chief Learning Officer’s Learning in Practice Awards for Excellence in Blended Learning. Developed in collaboration with Lincoln Financial Group, the winning program is for leaders within the organization and combines virtual instructor-led training and 360-degree virtual reality for a scalable, remote learning experience. “We About Roundtable Learning.

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Accountability is key to enabling diversity and inclusion in organizations

CLO Magazine

Despite increased investment in corporate diversity and inclusion initiatives in recent years, progress remains slow. While there are many factors that contribute toward this trend, several challenges stem from a lack of organizational and individual accountability to drive the change needed.

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No Status Quo for the CLO

CLO Magazine

Mike Prokopeak is vice president and editor in chief at Chief Learning Officer magazine. There’s no playbook for becoming a CLO, and if there’s one simple fact that shines through from the hundreds of formal interviews and countless more conversations I’ve had with learning leaders, that’s it. The backgrounds of learning leaders are diverse, fascinating and often surprising. According to recent research, that’s not the case anymore.

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How to Become a Digital CLO

CLO Magazine

In 1994, software company Asymetrix released ToolBook, a computer-based training authoring tool that made it possible for virtually anyone to create web-based training programs. It was a defining moment that changed the way companies think about how and where employees learn. Since then, online learning has gotten cheaper and easier to create and store, making it possible for learning groups to disseminate millions of pieces of content to serve every learner’s needs.

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What Is Diversity Fatigue, Anyway?

CLO Magazine

Diversity fatigue is a term that first emerged in the 1990s when equal opportunity became a major initiative among corporations. According to a 2017 article in The New Yorker , “The Year in ‘Diversity Fatigue,’” the term was used to describe the feelings of stress and exhaustion associated with trying to recruit talent from diverse pools and create opportunities for more diversity within companies.

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Diversity Is Learning’s Business

CLO Magazine

This is particularly true in the workplace. In 2017, the #MeToo movement went viral, laying bare the scale of sexual harassment and abuse across the country, especially in the workplace. This mistrust is one of the reasons why diversity and inclusion has taken a new air of importance at work, yet many corporate learning and development functions have traditionally steered clear of the topic, leaving it to HR or a dedicated diversity function.

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Can You Teach Diversity and Inclusion?

CLO Magazine

Training alone is rarely enough. Not when the subject matter is complex, controversial or comes packaged with a load of historically negative baggage, which diversity and inclusion does. For diversity and inclusion training to stick, it needs support, reinforcement and a firm foundation in a broader talent management strategy that includes culture, leadership and learning and development. What exactly is diversity and inclusion training?

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Doing workplace diversity and inclusion properly

CLO Magazine

Earlier this year, on the morning of June 5, Sephora closed all of its U.S. This was following backlash the makeup giant received after American R&B artist SZA tweeted about Sephora employees accusing her of stealing and calling security on her while she shopped at a California store. locations so its 175,000 employees could complete a four-hour anti-bias training program, also following a racial profiling incident in a Philadelphia store.

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CLO Q&A: Learning is a Technology Role

CLO Magazine

Ashley Williams is deputy chief learning officer and chief operating officer, learning and development, for McKinsey & Co. where she’s worked in learning for the last 12 years. She sat down with Chief Learning Officer at the CLO Breakfast Club event in Atlanta in May and shared her perspective on the role of a learning executive, her career path and how learning and technology are increasingly intertwined.

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Diversity Training Should Focus on Acceptance, Not Shaming

CLO Magazine

Former Google employee James Damore’s 3,000-word assertion that women land fewer tech jobs because of biological differences rather than skills sparked a lot of conversation, particularly about the state of diversity training. Organizations use diversity and inclusion training to prevent hostility and build inclusive, respectful work environments that foster a productive workforce. The search engine giant fired Damore days after his manifesto went public.

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CLO Roadmaps: Collaborative Learning

CLO Magazine

Leaders can then complete competency assessments to establish baselines and identify training to further develop these competencies,” said Mike Gaines, director of strategic alliances at Halogen. Invite business leaders to learning teamwork sessions. Use these meetings to get a sense of the perceived and measurable business value of current learning offerings and what you can do to improve, Jackson said. Model the life cycle for each employee.

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There’s no excuse for lack of diversity in talent sourcing

CLO Magazine

Sourcing and including diverse candidates in all hires and promotion considerations is a vitally important way to make sure your team comprises the highest-quality talent. To get the best talent possible, you need the widest and deepest pool of candidates possible.

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The Economic Virtue of Teaching Diversity

CLO Magazine

After traveling the United States in the early 1800s, French political scientist Alexis de Tocqueville noted, among other things, that cooperation and association are not easy virtues to learn, but embracing both makes possible freedom and democracy. If today Tocqueville toured an American university or corporation with a diversity and inclusion program, I believe he would see freedom and democracy at work. Diversity is inclusion; that’s what we say here.

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CLO Symposium Plus: Are You Ready for the Talent Economy?

CLO Magazine

At the fall 2016 CLO Symposium Plus, presented by Chief Learning Officer magazine and held at the JW Marriott Camelback Inn Resort and Spa in Scottsdale, Arizona, learning as an influential partner in talent management wasn’t just an idea, we saw it on the ground. Learning’s role is getting bigger not smaller in this economy,” Prokopeak explained. Symposium Plus, a new version of CLO’s fall event, is a direct response to that. Eric Weiner.

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Diversity and leadership development go hand in hand

CLO Magazine

I was recently reviewing a number of articles in the business press about needed changes in leadership development. There were many excellent takeaways, including the need for more individualized leadership programs and the importance of not limiting growth and development to formalized programs, as well as valuable insights from heads of learning and development in major organizations. Never in the history of corporate America has the workforce been more diverse.

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Cognitive diversity leads to cognitive friction, which leads to growth

CLO Magazine

Cognitive diversity, having different ways of thinking, can lead to cognitive friction. Read the full transcript of Snow’s interview below: Cognitive diversity is about having different ways of thinking. If you think about diversity meaning an array of things that are different, a lot of times in culture we’re meaning about external things, your skin color, your gender, your height, your age. You’ve seen the world differently.

DEI: Why hiring alone isn’t a magic fix

CLO Magazine

There’s no question hiring a diverse workforce is critical. But when it comes to diversity, equity and inclusion, DEI, you must look at the whole picture. Diverse organizations are stronger. In the case of ethnic and cultural diversity, the findings are equally compelling.

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Chief Learning Officer’s most-watched webinars of 2020

CLO Magazine

Chief Learning Officer hosted webinars on a wide variety of topics in 2020, including the challenges surrounding virtual learning, engaging a remote workforce, building a culture of diversity, equity and inclusion, and the future of learning and development.

Driving DEIB with inclusive learning content starts behind the scenes

CLO Magazine

As you got acquainted with new responsibilities, people and systems, you likely sat down to watch a few required training videos — perhaps on your organization’s approach to diversity in the workplace or sexual harassment. Build diversity into the production process.

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3 Guidelines to Consider as a CLO

Training Industry

When discussing training, the debate rages. On the one hand, how do we optimize the limited time employees can spend on learning and keep their attention in our fast paced world? On the other, how do we actually impact behavior in a complex, diverse global environment? As with many critical questions, the answer is dependent on the specific situation. Similarly, circumstances and goals should drive our selection of training tools.

Demanding Diversity

CLO Magazine

Or maybe Thomas Friedman is right in saying the world is flat. I don’t know the answer, but I know that Generation Y feels a bond to globalization and diversity, has a belief that the world can be changed and wants to be part of that transformation. We have the talent and enthusiasm to reach out globally and we want an international perspective on everything you teach us. We’ve grown up absorbed in global news and value the importance of tolerance.

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Diversity and Inclusion: A Partner for Learning

CLO Magazine

Homepage - Video Talent Management diversity inclusion Kellye Whitney learning partnership Steve Pemberton talent management WalgreensTags: diversity , inclusion , Kellye Whitney , learning , partnership , Steve Pemberton , talent management , Walgreens. These two facets of HR should invest in one another’s strategic goals on a daily basis to increase cultural competency in an organization.

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Video: Overcoming the narrative of racial difference: Why the controversy?

CLO Magazine

Diversity has become a controversial topic amid today’s political climate. At the same time, many organizations feel that deeper discussions about diversity, race and unconscious bias are due, says Howard Ross, social justice expert and a founding partner at Udarta Consulting.

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