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Podcast 28: How Tasty Is Your Product Training? – With Mike Martin, CLO of SAP Litmos

Talented Learning

WELCOME TO EPISODE 28 OF THE TALENTED LEARNING SHOW. To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. EPISODE 28 – TOPIC SUMMARY AND GUEST: Today I have the pleasure of talking with someone who is both an experienced learning practitioner and an instructional technology innovator. KEY TAKEAWAYS: Product training can be a source of strategic advantage.

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The Economic Virtue of Teaching Diversity

CLO Magazine

After traveling the United States in the early 1800s, French political scientist Alexis de Tocqueville noted, among other things, that cooperation and association are not easy virtues to learn, but embracing both makes possible freedom and democracy. If today Tocqueville toured an American university or corporation with a diversity and inclusion program, I believe he would see freedom and democracy at work. Diversity is inclusion; that’s what we say here.

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There’s no excuse for lack of diversity in talent sourcing

CLO Magazine

Sourcing and including diverse candidates in all hires and promotion considerations is a vitally important way to make sure your team comprises the highest-quality talent. To get the best talent possible, you need the widest and deepest pool of candidates possible. Sadly, some companies make excuses such as “we just didn’t get any diverse candidates applying for the job” or “our industry is made up mostly of white men, so that’s who we hire.”

Who leads your DEI function, and how do you support them from an organizational perspective?

CLO Magazine

Having diversity, equity and inclusion that is well-incorporated with an organization’s overall business strategy, as well as having someone at the helm of the function, has been a goal for leaders for some time now, but recent social unrest has escalated these efforts across the United States.

Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

Technology is indisputably transforming learning. The scope of learning in the organization is growing, and sometimes shrinking, as a result. There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. It’s understandable if learning executives are feeling a little bit shaky. In this conversation, Sarah unpacks the results to provide insights for the future of the CLO role.

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The critical first step to building strong organizational DEI

CLO Magazine

Many organizations have publicly pledged to better weave diversity, equity and inclusion initiatives and programs throughout all levels of the business in order to establish a more supportive, inclusive culture. And we realize now that this was not the right approach.

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L&D has a racial inequity problem

CLO Magazine

One of the core tenets of learning and development is championing and fostering professional growth, knowledge and opportunities for all employees. Although long overdue, the endeavor to root out the structural racism in many of this country’s institutions is welcome nonetheless.

Inclusion is the X-factor for agility and innovation

CLO Magazine

Given the rising importance of diversity and inclusion, many organizations are building internal D&I initiatives and teams to track diversity metrics and apply best practices for inclusion. While D&I numbers are improving across the nation, many feel that the rate of growth in hiring (and retaining) diverse workers is too slow. Many companies have experienced product failure due to a lack of diversity. The Coca-Cola Co.

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David DeFilippo: Building a High-Performance Team

CLO Magazine

BNY Mellon’s new CLO is building a university from scratch to help the global financial services firm succeed through organic growth. He’d spent much of his life in classrooms, and as he considered a career path, he reflected on the influence educators and coaches had on his life. With the promotion his responsibility increased from roughly 4,000 global employees working in about 15 different investment management firms in asset management to 50,000 globally.

The SEC has published its final rule on human capital reporting

CLO Magazine

The U.S. This follows the proposed rule issued one year ago on Aug. The final rule makes very few changes to the proposed rule discussed in my Aug. 10 update on the SEC and ISO initiatives for human capital reporting. And this is just the starting point.

Deloitte’s Learning Function Aims to be So Visible, It’s Invisible

CLO Magazine

While many learning functions have to prove their alignment and benefit to business strategy, Deloitte’s talent development team purposefully built alignment into the structure of the company and its learning initiatives. To determine those needs, each CLO regularly consults with their respective chief talent officer to learn the business goals around client services, market growth, operational performance and talent.

Update on the SEC and ISO initiatives for human capital reporting

CLO Magazine

The U.S. The comment period closed in October. No final rule has been issued yet, in part likely due to the SEC’s need to address more pressing COVID-related issues. Hopefully, the final rule will be issued during the next 12 months.

Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

The results seemed to prove it. He worked his way up from aspiring academic to public school teacher to corporate instructional designer and eventually into the top learning job at Discover Financial Services, a Chicago-area firm with 17,000 employees. The only problem? His team didn’t agree with his assessment. “I What he did in response catapulted his career forward and led to some of the learning organization’s greatest successes. So big team.

It’s Time to Rethink the Value of Training and Development

CLO Magazine

The business and technology training and development market is booming. Companies are increasingly providing a diverse range of learning resources, such as in-person conferences, live online courses and self-directed access to problem-solving, as they recognize the importance of supporting their employees through accessible, topical training and development. Level 4: Results – The degree to which targeted outcomes occur as a result of the training.

The SEC just mandated human capital disclosure: What does this mean for you?

CLO Magazine

Although most do not yet realize it, the world of learning and development and HR just changed dramatically for the better — and there will be no going back. The change is coming first to publicly traded companies, but it will not stop there. On August 26, the U.S.

The ideal worker for the new workforce

CLO Magazine

The pandemic has forced a monumental shift in thinking about the relationship between work and workers. The proliferation of remote work and remote schooling has put a tremendous strain on men and women alike and has caused many of us to rethink our relationship with work.

L&D: A Safe Place for Women

CLO Magazine

But the learning and development industry doesn’t seem to fall into the same category. Kathy Gallo, SVP and CLO at Northwell Health, said she didn’t face any obvious challenges in her career because of her gender. I don’t know, but I never felt that because of being a woman, I was not getting either the appropriate roles, compensation or voice in the organization,” she said. “I I sat around the table at the C-suite.”.

Developing a real strategy for on-the-job learning

CLO Magazine

This is the first in a series of articles in which the authors will explore their reflections on the future of learning, given the tumult and chaos of the past few months, and how learning needs to evolve to serve organizations differently.

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Here’s the latest thinking on measurement, analytics and reporting

CLO Magazine

It is an exciting time to be a learning professional. The digital landscape is transforming the way we learn and there is renewed focus on the need for continual learning and upskilling. I believe six areas in particular will transform our profession in the coming decade. There are two very significant developments here, each of which will change the way human capital metrics are reported. Analytics and the Use of Microdata.

Let’s get real about unconscious bias

CLO Magazine

Many organizations are rushing into unconscious bias training, also known as implicit or cognitive bias training. This “check the box” approach typically results in poorly planned and delivered learning experiences, which can lead to an unanticipated backlash against the material. Before undertaking unconscious bias training, leadership must understand the strategic purpose of this initiative and, more specifically, what they hope to achieve.

Reinventing Learning Content for Next-Generation Learners

Degreed

Everyone in L&D is obsessed with innovation and leveraging new approaches to learning to get better results. In July’s Webinar we teamed up with Comcast’s Eric VanDerSluis to give you some ideas on how to get started reinventing learning content for the next-generation learners. When you boil it down, it points to these three important changes going on in people’s learning habits. Every once in a while, you take a class or do a course online.

Sprinting Toward the Finish Line

CLO Magazine

As former football great Peyton Manning and country music crooner Brad Paisley banter back and forth on television commercials telling viewers and customers alike that “Nationwide is on your side,” it wouldn’t be a stretch for the pair to riff off the popular jingle by adding that the insurance giant is also on the side of its 31,000 employees when it comes to learning and development. We’ve moved from the traditional training of eight to 10 years ago.

A digital learning strategy provides criteria and rationale for adopting new technologies

CLO Magazine

Do you have moments when you realize you don’t have a clear grip on your digital learning ecosystem? It can be challenging for learning leaders to actively manage and tell a convincing story about the digital tools and platforms we have in our portfolio. We tend to focus on one or two larger systems (learning management systems or learning experience platforms), often at the expense of our complete range of tools and platforms. The Bottom Line.

How Coaching Can Help the Majority Culture Understand Difference

CLO Magazine

Yet managers, often representatives of the dominant or “majority culture,” may not always feel comfortable or confident in addressing foreign national employees with regard to cultural disconnects. On the plus side, I’ve also seen a leading financial company invest in a multidimensional coaching program to help a foreign national employee enhance her communication effectiveness and leadership presence, resulting in more opportunities to lead client meetings and develop business.

Chief Learning Officer Unveils Top Companies for Workforce Development

CLO Magazine

Austin, Texas, March 18, 2013 — Chief Learning Officer magazine (CLO) recognized 52 organizations as learning and development leaders Sunday night at the 2013 LearningElite Gala hosted by the magazine at the Hyatt Lost Pines Resort & Spa in Austin, Texas. During the special event sponsored by Bellevue University, getAbstract and Procter & Gamble, six organizations also were singled out for their achievements with Editor’s Choice Awards.

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Chief Learning Officer Magazine Announces 2013 LearningElite Finalists

CLO Magazine

The finalists are recognized as innovators in enterprise education, delivering measurable business value by utilizing the best workforce development practices. 19, 2013 — Chief Learning Officer magazine (CLO) has announced the 2013 LearningElite organizations. The finalists are recognized as innovators in enterprise education, delivering measurable business value by utilizing the best workforce development practices.

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Deloitte University— What were they thinking?

Allison Rossett

Then I heard that, in the midst of the great recession, they intended to spend as much as three hundred million dollars in constructing their center. I harkened back to stays at other facilities devoted to the development of leaders. I also worked at the Merrill Lynch retreat center, originally created to house their development efforts and converted to provide New Jersey conference space to one and all. On April 19, 2012 I visited the Deloitte University campus.

Deloitte University— What were they thinking?

Allison Rossett

Then I heard that, in the midst of the great recession, they intended to spend as much as three hundred million dollars in constructing their center. I harkened back to stays at other facilities devoted to the development of leaders. I also worked at the Merrill Lynch retreat center, originally created to house their development efforts and converted to provide New Jersey conference space to one and all. On April 19, 2012 I visited the Deloitte University campus.

Debunking the Meritocracy Myth

CLO Magazine

A few years ago, I was the keynote speaker at a women’s diversity conference. That morning, I was chatting with Annie McKee, director of the University of Pennsylvania CLO program. We are both from the same generation, having entered the workforce with the hope of a more promising future for women in corporations. As we got ready to go into the conference, Annie asked me, “Why aren’t we seeing more success in advancing women?

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Investment in leadership development continues to be critically important

CLO Magazine

If you saw the title of this article and thought to yourself, “This is nothing new,” you’re half right. The truth is that the topic might not be new, but investment in leadership development continues to be critically important — and the need to spread the word persists. Organizational success is driven by strong leadership, and companies that invest in leadership training consistently appear on most-admired and best-of lists. The Leadership-Profit Chain.

If We Had To Do It All Again

CLO Magazine

Three working CLOs answer three questions about advice they would give their younger selves, and lessons they want to share with their peers working in the profession. There are many things experienced learning executives wish they’d known earlier in their careers, and a desire to share these lessons with younger colleagues in the learning profession is common. There’s no specific right way to become a CLO.

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Building a Performance Ecosystem

CLO Magazine

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. The competitive landscape is more dynamic than ever, and the defining success factors have shifted. Things are moving faster, and organizations have to be more nimble, responding to changes in their audiences, competitors and the context of work.

LearnTrends: Backchannel

Jay Cross

Clark Quinn and I led a discussion on Reinventing Organizational Learning at LearnTrends this morning. The recording will be up before the day is over, but I thought you might enjoy the discussion that went with it. The back channel becomes part of the overall message. Moderator (Jay Cross) to Clark Quinn: You have the baton now. it looks like the sky in Indy too if you add big gray rain clouds, take away the sunlight, and change the blue to gray.