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Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. “It’s about crushing the job that you’re doing very effectively and performing as well as possible, and as a result, other opportunities will open,” he said. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking.

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Effective Leadership is Transformational

CLO Magazine

Effective leadership is a transformational journey made up of four “spheres of influence.” These are self leadership, one-on-one leadership, team leadership and organizational leadership. The bull’s-eye in the middle — self leadership — is the heart of the four spheres. It comes first because effective leadership starts on the inside. Team leadership is all about team development and building a community.

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Leadership development is creating a dilemma

CLO Magazine

These shifts create a need for most organizations to change, which demands more and better leadership development. The result is a record amount of investment in leadership development — more than $200 billion globally. Leadership descriptions come in all sizes, shapes and designs.

Practical leadership development principles for a COVID-19 world

CLO Magazine

But you also know that if you stop developing your talent and your leaders, your business could suffer long-term negative effects from being passive with your learning and development goals during these challenging times. Why have traditional leadership development programs failed?

CLO Thinking (& Measurement)

Clark Quinn

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart. A special lunch was held specifically around creating a standard set of measurements: effectiveness, efficiency, and business impact. Effectiveness was less clear, but I’m afraid we’d see pre-post test messages instead of number of people completing the competency test (happy to be wrong). And , how to tie it back to important deltas in organizational performance.

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Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

She says working in so many roles has allowed her to identify principles to guide the development and delivery of effective learning regardless of audience, content or context. We can correlate patterns of consumption with performance and provide better guidance to learners.”.

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Deploy brain-friendly leadership models in your organization

CLO Magazine

How does your organization define what “good” leadership looks like? Too often, there is a lack of alignment around an organization’s leadership model , a specific set of phrases that is designed to guide leadership behavior across a particular organization.

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The Power of Learning-Focused Leadership

CLO Magazine

The nature of change in careers and organizations justifies the need to continually learn, but even without this need the value of learning-focused leadership exists. Recent research published in a Harvard Business Review article, “Good Leaders Are Good Learners,” found that leaders who were in “learning mode” developed better leadership skills than their peers not in learning mode. Learning-focused leadership is not a leadership style.

Mind over matter: leadership mindsets and actions to drive results

CLO Magazine

Leadership happens in the nuanced shifts that occur first in the leader’s mind. Our research revealed that the best inclusive leaders are most effective at regularly inviting feedback from people who think, look or behave differently from them.

How Leadership Training Must Change in a WFH World

CLO Magazine

Today’s dramatic shift toward an increasingly remote workforce — due in major part to COVID-19 — has extraordinary implications for the leadership training and coaching industries. As a result, there’s a need to change the ways people access leadership coaching and training. Over the past three months, the increase in remote workers has exposed many underlying problems in traditional coaching and leadership training methods. The reality is leadership training needs to evolve.

CLO Q&A: Leaders Need to Be Psychiatrists

CLO Magazine

and KPMG, Kennedy sat down with Chief Learning Officer at the CLO Breakfast Club event in New York in May to share his perspective on the role of the learning executive, his career path and the keys to effective leadership. For more on Kennedy’s talk along with highlights from the full event series, visit the CLO Breakfast Club library. You said much of leadership development is helping leaders become mini-psychiatrists.

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Leadership Styles: One Size Does Not Fit All

CLO Magazine

When high performers move into leadership roles, one of the first choices they need to make is what kind of leader they want to be — and there are a lot of options to choose from. Others will lean toward transactional leadership, where delivering results is the measure of success. The truth is all leadership styles can be good choices — in the right situation. Leadership is much more complicated than that.”. Situational Leadership.

CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts. For example, it was considered very important for future CLOs to have been involved in enterprise-wide projects such as improving operational performance, changing a culture, managing a high-profile campaign, improving a business process or launching a product — the experience side of the equation.

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Investment in leadership development continues to be critically important

CLO Magazine

The truth is that the topic might not be new, but investment in leadership development continues to be critically important — and the need to spread the word persists. Organizational success is driven by strong leadership, and companies that invest in leadership training consistently appear on most-admired and best-of lists. And yet, some companies still need to be convinced that leadership development relates directly to organizational success.

CLO Podcast: Visa’s Karie Willyerd on Learning Strategy

CLO Magazine

She took on the brand new role of global CLO at Visa in 2018. It’s no secret that talent is at the center of the modern business agenda and it’s our hope that you’ll hear tips and ideas from this podcast that will help you succeed in business, whether you’re a long-time CLO with decades of experience, whether you aspire to the role in the future or maybe you’re just passionate about the future of learning in today’s organizations.

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The Evolution of Leadership Skills: Don’t Become Extinct

CLO Magazine

Leadership and management practices are evolving in today’s workplace. Leadership is no longer finding effective results through the command-and-control approach to executing a company’s strategy. Upgrade Traditional Leadership Skills. Flex Your Leadership Style.

Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. But what has happened to the CLO during this period? How have the skills required to be an effective CLO changed?

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Accelerate Female Leadership Development

CLO Magazine

Tungli, the founder and managing partner for Developing Global Leaders Asia, and her team recently designed two new leadership programs specifically for women: an advance and thrive course for women in senior management and an acceleration course for women with five years of experience. There have been so many studies that show empowering women and putting more women in leadership positions isn’t just the right or the nice thing to do.

Kraft Heinz CLO Pamay Bassey is reimagining corporate learning with laughter and passion

CLO Magazine

Ekpedeme “Pamay” Bassey, CLO of The Kraft Heinz Co., Now, after coming on board as CLO for Kraft Heinz in Chicago last December, Bassey is reimagining the company’s approach to corporate learning. Organized into different academies, Ownerversity has lessons in exercising functional skills, such as sales and marketing, as well as academies on leadership and methodology training for its entire global workforce.

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Be a Triple-Threat CLO

CLO Magazine

” “Today’s educators,” she said, “must wear multiple hats — entertainer, personal coach, emergency responder, gizmo wizard and social media guru — to be judged as informed and effective.” Blanda’s gridiron performance makes a great metaphor for the kind of multitasking Sobel said is demanded of modern educators. They need to have the leadership and acumen to run with the ball and execute efficiently.

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A Leader’s Guide to Effective Dialogue Under Pressure

CLO Magazine

How can a manager become measurably more effective? Evidence is lacking that these approaches to managerial effectiveness have enabled managers to markedly improve their personal influence and results. In our own efforts to help managers improve effectiveness, we’ve focused our study on crucial moments — those moments where a manager’s communication has a profound and disproportionate effect on results.

3 Guidelines to Consider as a CLO

Training Industry

When is microlearning effective? The goal is to inculcate an organizational culture, set of leadership principles, ethical standards, diversity and inclusion values, or strategic direction. In this case there is both a current issue to be addressed and the realization that ones actions may trigger second and third order effects. When discussing training, the debate rages. How long is short enough and how short is long enough?

There’s an Alternative to Leadership Development

CLO Magazine

Worse, most leadership development programs turn out to be ineffective and expensive. These programs provide little focus on the social, interpersonal and strategic aspects of leadership, and what’s learned is often difficult to apply. Action learning with a trained coach is a cost-effective approach that enables leaders to develop capabilities while working to solve urgent organizational or social problems. Leadership skills are a natural outcome of action learning.

CLO Investments Focus on Relevance and Technology

CLO Magazine

Conversely, performance consulting seems to be declining in importance. Some other findings related to budget priorities: Content development: The focus for content development remains leadership training, which continues to be a priority for large companies. Combined with mentors and job rotations, leadership development increases retention among mid- and senior-level executives, and helps enterprises ensure the talent and experience they require will be available when needed.

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Permanente ?Elite Learning ?Performance

CLO Magazine

The pillars of HPI’s programs — maintaining strategic alignment with business objectives, offering a wide variety of robust learning content, focusing on the importance of performance analysis, and developing strong assessment and evaluation tools — have been their formula for success. Human performance within the business has been a key indicator of program effectiveness. This has involved delving into performance issues to identify learning solutions.

A Quick Survey Can Produce Long-lasting Leadership Results

CLO Magazine

Leadership development is a long-term strategic business imperative. Yet, very few organizations actually evaluate the value of leadership development initiatives. It is up to learning leaders to set expectations for leadership development programs, and to establish a system for evaluating leadership development efforts that may not produce hard data, but will generate enough information to determine whether programs are making a difference or not.

Five Practices to Build Emotionally Intelligent Leaders

CLO Magazine

Emotional intelligence, or EQ, the capability of individuals to identify and manage their own emotions as well as recognize those of others, has been identified as a strong indicator and predictor of effective leadership. Individuals do not have to be in leadership roles to be leaders.

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A Taste for Growth: CLO of the Year Rob Lauber

CLO Magazine

To solve Yum Brands’ challenges, CLO Rob Lauber has created a learning strategy that helps the business and employees grow, making him this year’s CLO of the Year. Within a few months he was asked to teach his peers, and with little background in training he became the company’s divisional operations manager, responsible for hiring professional personnel and conducting training programs and performance reviews. 2010-2013: Board member, Leadership Kentucky Inc.

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Beyond the status quo: how enlightened CLOs can enable true employee readiness

CLO Magazine

5 Capabilities of an Enlightened CLO. CLOs typically focus on learning and employee development, bringing effective and efficient training to the workforce and delivering it in an accessible and timely manner. To improve performance, there are five additional capabilities every company must adopt to enable true employee readiness. They’ll transform company culture and performance by helping employees reach new levels of productivity, engagement and effectiveness.

Friends and Family Feedback

CLO Magazine

As part of the learning and leadership development portfolio, the practice of 360-degree assessments or multisource feedback is a tried-and-true method to identify strengths and weaknesses. Simply put, I think of the 360-degree assessment process as a way to help individuals understand the actions they should keep taking to become more effective and also to identify those behaviors to stop doing or change that get in the way of their success.

8 Steps for Managers to Confront Performance Issues

CLO Magazine

Uncomfortable conversations about attitude, performance and relationships are tough. For any organization to perform optimally, there needs to be timely and helpful conversations with people who are not performing at the right levels,” said leadership coach and psychologist John Townsend. No wonder you’re not performing — I haven’t been clear.”

How Sleep Affects Performance?—?And What Companies Can Do

CLO Magazine

Lack of sleep and fatigue contribute to both performance deficits and bottom-line costs for companies. Organizations such as health care company Johnson & Johnson offer employees a digital wellness coaching program to address insomnia, and human capital management firm Ceridian provides sleep coaches as part of its employee assistance programs in hopes of improving the potentially dangerous impact of sleep loss on performance and safety. Performance Management sleep wellness

3 Tips for Truly Effective Workplace Learning

CLO Magazine

For example, some organizations have found that a short video on key learning content is most effective before a required in-person class. Also, think about providing resources and how-to information to help employees create effective and impactful content. A little guidance on things like structure, length and how to capture effective sound all go a long way to enable good content.

Trish Holliday Teaches Tennessee a Lesson

CLO Magazine

In 2005, Holliday left the ministry for a job as training officer with the state of Tennessee, where she quickly moved up the ranks to assistant director, then director, and ultimately CLO. When she was appointed CLO, she knew that if she could tear down silos and create a more collaborative and aligned learning experience with the backing of agency leaders, she could transform it into a place where people embraced learning as a career-long goal. “My

The CEO and Me

CLO Magazine

It goes without saying that the most important relationship a CLO has is with the CEO. After all, how the CEO defines, embraces and supports the role of the CLO will determine how much impact the CLO can have in the company and whether the role will be fulfilling. In the eyes of the CEO, the CLO may also be the executor of special projects, essentially serving as an internal consultant and a trusted advisor. Defining the CLO Role.

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Evidence Is Essential in Leadership Development

CLO Magazine

Provide proof that leadership development programs have an impact. You have been selected for our leadership development track. Do organizations know: • If leadership development programs really build better leaders? • What leadership or management behaviors the programs are more effective at changing? Leadership development programs are often more like induction programs. They bring the emerging leader into the leadership tribe.

Great Leaders Move Fast

CLO Magazine

That is true in many areas of life, and it happens to be true about an important dimension of leadership — speed. But that speed is not effective unless it is accompanied by a second dimension — quality. Leaders who were effective at doing things fast (above the 75 th percentile) but not highly effective at doing things right (below the 75 th percentile), had a 2 percent probability of being an extraordinary leader, defined as being in the top 10 percent of leaders.