Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. Navy, he joined the bank’s management development program more than 25 years ago, starting as a teller and a banker. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking. Photo by David Lubarsky.

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Meet the CLO Board: Kevin Wilde

CLO Magazine

In 2007, he was named CLO of the Year. CLO: How did you first become interested in learning and development? CLO: What lessons did you learn in 2020 that you’ve brought with you into 2021? CLO: How do you enjoy spending your time outside of work?

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An Unexpected Road to CLO

CLO Magazine

Kathy Gallo, senior vice president and CLO of Northwell Health, began her career as a staff nurse with an educational background in nursing and business. When she was offered the opportunity to become CLO for Northwell Health – the first CLO role in health care – she accepted. For the first 25 years of my career, I was in emergency medicine as well as emergency management and emergency medical services. Video production: Andrew Kennedy Lewis.

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The Learning Blockchain Emerges

CLO Magazine

Elliott Masie is the chairman and CLO of The Masie Center’s Learning Consortium and CEO of The Masie Center, an international think tank focused on learning and workplace productivity. Imagine if the learning system wasn’t a system or even an application programming interface integration but was instead the ability to safely access, use, track, analyze and reformat learning resources and development activities across an open chain.

The CLO Holiday Wish List


Mike’s CLO Holiday Wish List for 2019: Automation and AI everywhere. Especially for large companies, it’s just not possible for the L&D team to keep up with even semi-manually managing the entire learning program and making sure that all learners are seeing and completing the courses they need to perform at their best. This is true whether we’re talking about traditional corporate service or sales roles, or emerging roles in the gig economy.

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How to Become a Digital CLO

CLO Magazine

In 1994, software company Asymetrix released ToolBook, a computer-based training authoring tool that made it possible for virtually anyone to create web-based training programs. At the same time, new technologies have emerged to enable learning to happen at the point of need via mobile phones, wearables and cloud-based learning management systems. They will fundamentally alter the CLO’s job and how their teams work. Tags: digital CLO , engagement , LMS.

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4 Emerging Themes Shaping the Future of Learning


The scenario that generated buzz was ‘Active Shooter’ an office simulation with an emergency situation involving a gunman, that had participants ducking under virtual desks, and nervously standing up, even when the simulation was over. Here are some examples that stood out to me: One CLO uses scarcity intentionally when rolling out new training programs, as a way to ferret out early adopters and to help drive the natural adoption process, without any marketing.

CLO Podcast: Visa’s Karie Willyerd on Learning Strategy

CLO Magazine

She took on the brand new role of global CLO at Visa in 2018. It’s no secret that talent is at the center of the modern business agenda and it’s our hope that you’ll hear tips and ideas from this podcast that will help you succeed in business, whether you’re a long-time CLO with decades of experience, whether you aspire to the role in the future or maybe you’re just passionate about the future of learning in today’s organizations.

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Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. In this conversation, Sarah unpacks the results to provide insights for the future of the CLO role. Show Notes: CLO Role of the Future Executive Summary.

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CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts. Another area that was considered important for the future CLO was knowledge of and experience with day-to-day general management activities such as business-case development, operational planning, financial planning, budget management, personnel management and ROI calculation.

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3 ways your team can emerge from this crisis ready for the new ‘new world of work’

CLO Magazine

Here are a few top credentialing programs for employees interested in growing their data, marketing or technical skills: Tableau: When the global economy recovers, data skills will continue to be in high demand.

Upcoming webinar: Driving business results with learner-centric programs


Webinar: Driving business results with learner-centric programs with Brandon Hall Group. Are you enabling your sales team with a learner-centric, blended education program , or burdening them with outdated, boring training videos? His focus has always been on emerging technologies, with a current concentration on social and mobile learning. His work has also appeared in Compensation & Benefits Review, T+D Magazine and CLO Magazine.

Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. But what has happened to the CLO during this period? How have the skills required to be an effective CLO changed?

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CLO Podcast: Stephanie Speights of Children’s Health on Centralizing Learning

CLO Magazine

Since this episode was recorded, Stephanie took on the CLO role at Parkland Hospital and Health System, one of the largest health systems in Dallas. Plus, co-host Justin Lombardo talks about the three things to look for in a new CLO role and why he thinks centralization is the way to go for the modern learning function. She just landed a new gig, it’s still in Dallas, as senior vice president, talent management and development and CLO at Parkland Hospital and Health System.

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Cohort-based programs can develop leaders at all levels

CLO Magazine

Or, to help high-potential or emerging leaders onboard into new roles, manage change, develop teams, work effectively with others on an enterprisewide basis or execute on challenging new business objectives. 3: Choose Appropriate Participants for Your Program.

The Changing Face of Work and Workplace Learning


“You don’t program Watson; you work with Watson” Here is a fascinating video on what Watson can do. 3D printing or Additive Manufacturing is evolving rapidly and we don’t yet know of all the emerging possibilities. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not. But I see this as an emerging trend. The role of the CLO will be to drive this change NOW!

Top Chief Learning Officer Conferences of 2019


Plus, you will learn new ways to retool, reinvent, and improve your current learning and development program. Plus get insights into best practices and new solutions for designing, delivering, implementing, and measuring your learning programs and initiatives. These will be workshops and certification programs for your individual development. CLO Exchange. The CLO Exchange is a yearly conference that is invitation only.



You don’t program Watson; you work with Watson”. 3D printing or Additive Manufacturing is evolving rapidly and we don’t yet know of all the emerging possibilities. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not. The need for creating meticulously designed training programs will be gone – ( Some compliance programs may still be around.) But I see this as an emerging trend.

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CLO Joe Ilvento is unlocking potential at Commvault

CLO Magazine

They created a role for me that didn’t exist,” said Ilvento, who became their first CLO and director of talent development in 2011. For his first act as CLO, Ilvento brought together the leaders of every business unit to agree on a single learning management platform. He also began meeting with the C-suite to discuss their vision for leadership development, which led to the creation of the Commvault Management Training Program. “We Joe Ilvento knows how to sell.

Stressed, Pressed and Blessed

CLO Magazine

Learning leaders have a dizzying array of choices in their work: in classroom or online, in person or on the go, via programs that take months to complete or bits of learning consumed in a matter of minutes. I’m a short-term skeptic when it comes to the effects of emerging technology on learning. Too often, emerging fields like artificial intelligence are used to sell a product rather than advance the practice. . Mike Prokopeak, VP, Editor in Chief.

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How CLOs are meeting the expectations of modern learners with VR training


Yet, CLOs are hamstrung by old technology and outdated training programs – even if they’re only a few years old. Download L&D ebook: How to provide engaging learning programs in VR. Immersive Learning helps prepare store associates for rare emergency situations such as armed robbery. L&D CLO training immersive learning learner expectations training model vr learning vr trainingThe majority of today’s workforce was raised on digital technology.

Trish Holliday Teaches Tennessee a Lesson

CLO Magazine

During that time she created programs for local youth and families and helped build clean water systems and repair homes so the people of the community could live a better life. In 2005, Holliday left the ministry for a job as training officer with the state of Tennessee, where she quickly moved up the ranks to assistant director, then director, and ultimately CLO. Leaders participate in live programs, online training and one-on-one executive coaching throughout the year.

Let’s change our focus on always adding more

CLO Magazine

Our field is always excited about the new or shiny object, emerging technology or hot leadership theory book. Learners and learning professionals are often overwhelmed by the continual addition of new programs, technologies and resources.

Burgers and Basics

CLO Magazine

There will undoubtedly be many new developments in education technology this year, emerging applications and exciting methodologies that engage learners and provide powerful potential opportunities for development. Access to the world’s entire collection of knowledge and expertise is at the tips of our fingers and learning organizations will march ever forward with new initiatives and programs. The post Burgers and Basics appeared first on Chief Learning Officer - CLO Media.

Career Advice: Jesse Jackson

CLO Magazine

My role as a CLO for JPMorgan Chase, specifically with our consumer community banking business, is a bit nontraditional. I didn’t come up through a normal HR program; I had the privilege to enter the bank through our management development program. It was in that role where the opportunity to transition into the chief learning officer role emerged. What will the CLO role look like in five or 10 years? Jesse Jackson. What has been your career path?

Damodar Padhi: A Global Leader in Learning

CLO Magazine

2017 CLO of the Year Damodar Padhi, center, with Mike Prokopeak, left, and John Taggart of Human Capital Media. Learning Awards and Chief Learning Officer ’s own benchmarking program, the LearningElite. Damodar Padhi is the 2017 CLO of the Year. We took the approach of ‘go full and go fast,’ meaning a pilot program must be large enough to ensure scalability and once the pilot is a success it must be implemented across the organization with no exception,” Padhi said.

Learning on the Line

CLO Magazine

When John Palmer finished his bachelor’s program in 1999 at Baylor University with a degree in communications, he didn’t know where his career would take him. That immediately solidified my hopes that I would have a lifelong career here at AT&T,” said Palmer, who today is the senior vice president and chief learning officer for AT&T, which emerged following SBC’s acquisition of the company in 2005. The program costs about $7,000.

Adopting a modern apprenticeship model

CLO Magazine

A growing and pervasive challenge within our post-industrial and ever-accelerating digital economy is that of better preparing the emerging workforce for the future of work — today. The post Adopting a modern apprenticeship model appeared first on Chief Learning Officer - CLO Media.

There and Back Again: A Journey of Learning

CLO Magazine

Being given this opportunity to build a learning infrastructure and provide learning programming — to help people propel their own personal growth and career growth — there’s nothing more fulfilling.”. A few key learnings emerged. When she joined the library science program, microcomputers had just come out and the education market was being transformed by new technology. Nobody sat down and said here’s your journey to CLO.”.

Never Too Late to Learn New Tricks

CLO Magazine

New platforms and approaches have emerged that better meet the working and learning styles and cadence of millennials. Frequently, the higher-profile programs like high-potential and rotational experiences are where younger workers congregate. In fact, nine years ago he opened up his organization’s coveted (and primarily millennial-populated) talent and development program to an employee who was well into her 60s. Strategy development programs learning older workers

Agent of Change

CLO Magazine

” He chose Kathy Gallo, a seasoned trauma nurse, who at the time was overseeing emergency medical services for the health care network and helping to build strategies for all of its trauma centers. She knew clinical training would be fundamental to the success of the program, and she tied her training strategy to a 1999 paper from the Institute of Medicine.

Understanding Durable vs. Perishable Skills and How to Balance Them


These are specific technical skills – especially those related to specific vendors, platforms, or programming languages – that must be updated frequently. . Perishable skills: Organization-specific policies and tools as well as specific programming languages or technology applications .

e-Clippings (Learning As Art): "Video iPods Revolutionize Hotel Chain’s Learning Program" (CLO Magazine)

Mark Oehlert

Main | "Theories and Models Of and For Online Learning" (First Monday) » August 30, 2007 "Video iPods Revolutionize Hotel Chain’s Learning Program" (CLO Magazine) ( link ) "Employees at Homewood Suites by Hilton are taking charge of their own learning opportunities with video iPods. e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Karl Kapp: Scholar and a Revolutionary!

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The Changing Face of Work and Workplace Learning

ID Reflections

You don''t program Watson; you work with Watson". 3D printing or Additive Manufacturing is evolving rapidly and we don''t yet know of all the emerging possibilities. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not. The need for creating meticulously designed training programs will be gone -- ( Some compliance programs may still be around. But I see this as an emerging trend.

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Employers need new strategies to win the post-pandemic race for scarce talent

CLO Magazine

One of their biggest emerging challenges is finding enough people who can use and manage the array of tech tools that are being integrated into health care. A lot of employers are broadly aware of the challenge, but many lack clarity about how to implement a dynamic program that meets it.

Building Your Upskilling Strategy: Data vs. People


Those skills were then matched to qualified workers, and a workforce mobility solution emerged. BMO Financial Group took what CLO Gina Jeneroux called “a chandelier approach” to identifying priorities. As new data emerges, it’s easy to adjust skills and plans as needed.

The New Learning Metrics: Demonstrating Business Value and Impact


Telling your workforce development story — in fresh ways with new metrics — can capture the attention of your business leaders and make your learning program an important business priority. Maybe your program’s already a priority.