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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

I’m basically responsible for the production of CLO’s content, so the magazine, all of our online content, coming up with that content, whether it’s contributed, or whether we come up with the ideas ourselves or if someone pitches an idea to us, picking what we will include in the magazine and what we’ll feature online and overseeing the production of all of that. Mike: We should also mention Liz Loutfi who also is one of our editorial team who works on CLO.

Ep9: Up-skilling your workforce to future-proof your organization

Elucidat

Prior to working as a consultant, Jon was CLO of Discover , managing a team of over 200 to build the skills of a workforce of over 17,000 people. You create a basket of metrics, you take a weighted average of them, and you compare experienced people to people just graduating. 13:28 ] That exercise, it’s like just building a muscle —learning to learn skills, I think, is incredibly important. Today, I’m joined by Jon Kaplan of Corvantus Consulting.