Meet the CLO Advisory Board: Diane August

CLO Magazine

CLO: What was your first official job in learning and development? CLO: What lessons did you learn in 2020 that you’ve brought with you into 2021? CLO: How do you enjoy spending your time outside of work? .

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Meet the CLO Advisory Board: Lisa Doyle

CLO Magazine

Chief Learning Officer sat down for a conversation with Lisa Doyle, learning strategist and advisor, and faculty member for the CLO Accelerator program. Department of Veterans Affairs Acquisition Academy, where she was awarded CLO of the Year in 2011.

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Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. In this conversation, Sarah unpacks the results to provide insights for the future of the CLO role. Show Notes: CLO Role of the Future Executive Summary.

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The Happy Bottom Line

Jay Cross

CLO , October 2012. A researcher asked harried office workers to do at least one of five brief exercises over the course of three weeks. Exercise for 10 minutes. Metrics of organizational learning Psychology Well-beingWhen I was 5 years old my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy.’

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Get more standing ovations with learner-optimized design and delivery

CLO Magazine

This might include trends in call interaction data for service professionals to identify the types of calls that are challenging for learners, and then create relevant, personalized learning based on employee performance metrics.

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Unlearn to transform

CLO Magazine

The social unrest in our country is underscoring that awareness must lead to concrete plans, deliverables and metrics to ensure we achieve certain outcomes in a short period of time. The post Unlearn to transform appeared first on Chief Learning Officer - CLO Media.

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Work in the flow of learning

CLO Magazine

However, when they are side by side in a learning journey that works toward improving a business metric or socializing a desired behavior, learners will embrace a narrative that can help the business see measurable value in adopting it. Yes, you probably had to read the title again.

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Developing a real strategy for on-the-job learning

CLO Magazine

Our metrics, reports, measures and interventions are all geared toward the individual. Based on our experience, metrics around this type of learning become a leading indicator of strategy execution, culture and engagement.

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The AGES Model can help learning stick

CLO Magazine

When organizations track metrics at all, they tend to focus not on how well participants remember what they learn, but on net promoter score — essentially a measure of how enjoyable the learning program is. Rather, after 20 minutes of sustained attention, trainers should either give learners a break to allow the prefrontal cortex time to recharge or switch tasks, giving learners the opportunity to reflect, ask questions, discuss or do a classroom exercise.

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4 Strategies to Create More Energized, Happy and Engaged Leaders

CLO Magazine

If you mention wellness, the average person is most likely to think of nutrition and getting more exercise. Next, have them break it down into more manageable metrics such as quarterly and monthly benchmarks. The post 4 Strategies to Create More Energized, Happy and Engaged Leaders appeared first on Chief Learning Officer - CLO Media. The vitality of a company’s success lies in its workforce and specifically in the development of its leaders.

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A digital learning strategy provides criteria and rationale for adopting new technologies

CLO Magazine

Third, it should be founded on the generation of meaningful learning data and the analysis of impact metrics. Exercise discipline when assigning an importance index. It’s important to note: The process of completing this exercise can be very revealing. The exercise can generate powerful dialogue and raise divergences you may not have realized existed. Do you have moments when you realize you don’t have a clear grip on your digital learning ecosystem?

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Is “Fire Driller” Undermining Your Company’s Strategy?

CLO Magazine

Many managers also point out that time spent thinking strategically isn’t one of the metrics by which their performance is measured. The cue for a positive habit, such as exercising in the morning, might be your dog waking you up at 6 a.m. appeared first on Chief Learning Officer - CLO Media. More than 80 percent of business failures can be traced to a single cause — bad strategy.

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The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

What metrics and sources to use in implementing learning analytics. This data can be sorted, filtered, and correlated to specific metrics, such as activity and course completions. That means selecting the right metrics on actual job performance data—not just training performance.

What Happens in the Classroom Doesn’t Stay in the Classroom

CLO Magazine

For example, the center has outdoor spaces designed to help facilitate group work, and it has exercise facilities and walking paths to encourage employees to take a break and work out their body as well as their mind. Agile learning is especially important to KPMG, as one of its key metrics is retention. The post What Happens in the Classroom Doesn’t Stay in the Classroom appeared first on Chief Learning Officer - CLO Media.

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4 Strategies to Create More Energized, Happy and Engaged Leaders

CLO Magazine

If you mention wellness, the average person is most likely to think of nutrition and getting more exercise. Next, have them break it down into more manageable metrics such as quarterly and monthly benchmarks. The post 4 Strategies to Create More Energized, Happy and Engaged Leaders appeared first on Chief Learning Officer - CLO Media. The vitality of a company’s success lies in its workforce and specifically in the development of its leaders.

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Why evolving corporate learning isn’t an option

Axonify

This was the opening statement made by Carol Leaman, CEO of Axonify, during last week’s webinar that was hosted by Chief Learning Officer (CLO), an award-winning multimedia publication that focuses on the benefits and advancements of a properly trained workforce. Lack of metrics for baseline knowledge levels or retention. The evolution of corporate learning isn’t an option any longer— it’s a must.

Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

I’m basically responsible for the production of CLO’s content, so the magazine, all of our online content, coming up with that content, whether it’s contributed, or whether we come up with the ideas ourselves or if someone pitches an idea to us, picking what we will include in the magazine and what we’ll feature online and overseeing the production of all of that. Mike: We should also mention Liz Loutfi who also is one of our editorial team who works on CLO.

The Art of Becoming Your Own Coach

CLO Magazine

It was a tough task, and our evidence was largely anecdotal, which was never quite sufficient in this metrics-driven environment. In fact, without one common certification process, testing approach, standard effectiveness metrics or even core coaching methodology, the field of executive coaching is still considered new to many practitioners. I will set time aside to do the recommended exercises in the books.

Emotional Intelligence: The Real Performance Indicator

CLO Magazine

“This is what organizations need to be measuring, in terms of job fit, is this candidate attentive to the things the job requires, can they exercise clarity in judgment? Using this data, Poskey evaluates an individual’s strengths and weaknesses and connects emotional characteristics to performance and overall evaluation metrics. Higher emotional intelligence improves communication, bolsters morale and changes an unhealthy environment.

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Technology in Action: Firms Make an Effort

CLO Magazine

The trouble is many of those same companies have yet to directly measure if it’s working outside of indirect metrics such as improved engagement and participation. McNevin said developing employees through custom video, audio and online modules in interactive training and development sessions allowed employees to access more targeted exercises. Some company leaders say they’ve been successful using technology in soft skill development.

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10 Reasons Leadership Development Programs Fail

CLO Magazine

They work to shape the direction of the program, keep it relevant and drive accountability through metrics reporting. Not building in reflection time: In the design phase, it is tempting to cram lots of content, exercises and activity into a program because at that time it can all feel urgent and important. Watch for these potential roadblocks to make every dollar count in leadership development. When leadership development programs fail, it is for predictable reasons.

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Petco Maps Out a New Leadership Strategy

CLO Magazine

The training consisted of seven practical modules — each taking a context-content-practice-apply approach — that provided managers with insights and exercises during the sessions as well as tools to apply to their daily jobs. Using actual examples of challenges we face in our store made it real and not just some silly exercise.”

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Dear C-Suite: We Don't Do Training

CLO Magazine

Deloitte’s Hagel said a “holistic approach embracing [the] physical environment, virtual environment and management systems — everything that shapes the environment that we work in” — is necessary because there are few C-suite executives who understand that “the most powerful form of learning and talent development occurs in the day-to-day, on-the-job work environment; and that it is directly tied to tangible performance improvement in the metrics that matter.”

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How Authentic Is Your Leadership Development?

CLO Magazine

It also gives leaders a more holistic view of organizational challenges and successes, and positions them for leadership roles where they can exercise better decision-making and risk management, support new innovations and ensure economic sustainability. CLOs may already know who they want to pull into leadership development programs, but it pays to include high potentials at lower levels to add cultural and business performance value.

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Signature HealthCare: Changing Long-Term Care

CLO Magazine

Signature also teaches employees how to enhance their emotional and spiritual intelligence, which has improved empathy and quality-of-life metrics for its residents, said Mary McNevin, Signature’s chief learning officer. The Power of Emotion and Spirit In 2011, Signature developed an eight-week curriculum on emotional and spiritual intelligence, or EI/SI, which includes exercises to improve listening and conflict resolution skills.

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Leverage Content to Create ‘Sticky’ Learning Experiences

CLO Magazine

One part of this could be an internal excitement strategy (structure) run by the marketing department (workflow), and another part is the actual face-to-face training session accompanied by hands-on exercises and role plays run by L&D. Leverage historical data, Google Analytics, the company’s learning platform or intranet metrics to identify how, and how often, content is being accessed.

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Reflecting on the first half of 2009

Jay Cross

Building a learning ecology is a different exercise than building a training program. Metrics. The scope of the job of the CLO is mushrooming. My new car is one year old! How did that happen? Time keeps on slippin’, slippin’ into the future. Midyear already! How did we get here so quickly? It’s making me dizzy. I’m going to reflect on what I’ve been up to in 2009 thus far. Caution: this is what Jon Stewart would call old news. Winter 2009.

Ep9: Up-skilling your workforce to future-proof your organization

Elucidat

Prior to working as a consultant, Jon was CLO of Discover , managing a team of over 200 to build the skills of a workforce of over 17,000 people. You create a basket of metrics, you take a weighted average of them, and you compare experienced people to people just graduating. 13:28 ] That exercise, it’s like just building a muscle —learning to learn skills, I think, is incredibly important. Today, I’m joined by Jon Kaplan of Corvantus Consulting.

Cox Drives Sales Training

CLO Magazine

Whatley said sales representatives liked that they received quality comments from peers as opposed to thoughtless comments to simply get through the exercise. In coming months, Cox will use the platform to assess their ability to have client business conversations including discussing metrics and recommended optimization strategies. For most organizations, sales is a high-stakes, make-or-break business initiative.