CLO Magazine

MAY 8, 2013

Using the wrong form of communication: Can you send a text or IM instead of calling? Along the same lines, email is better than instant message when an immediate response isn''t required. Aim for a voice mail that''s no longer than 30 seconds unless it''s a delicate or complicated issue.

Survey 57

Survey Instant Messaging Multitasking IM 57

Jay Cross

DECEMBER 7, 2009

The use of instant messaging migrated from high school to corporate life. For example, bloggers may not communicate well with IM users. Proprietary videoconferencing packages transmitted video back and forth, but most people stopped watching the pictures once the novelty wore off. Then, along came the Internet.

Social Networks 40

Social Networks Wiki IBM Metrics 40

Xyleme

DECEMBER 3, 2009

Reality: Social media platforms have great organizational significance and will ultimately become part of the enterprise “fabric” just as we have seen with email, instant messaging, and other collaboration tools. Myth #3: Training and development organizations will make stand-alone social media platform decisions.

Social Networks 84

Social Networks Social Learning Social Blended Learning 84