CLO Magazine

NOVEMBER 12, 2023

Many struggle to cope, let alone lead effectively, eroding confidence and trust in leadership and performance. Synthesizes insights to inform decision-making. Improves organizational preparedness and resilience to leverage, manage and mitigate risks, and support achieving strategic goals. Considers a variety of future scenarios.

Leadership 98

Leadership Organization CLO Scanning 98

CLO Magazine

SEPTEMBER 2, 2021

As remote work transitions from a temporary pandemic necessity to a permanent workplace fixture, talent leaders must ensure a successful remote working model, which begins with investing in support for managers. Below are four ways to support managers so they can consistently achieve organization goals while working remotely.

Performance Support 91

Performance Support Teams Support Management 91

CLO Magazine

MARCH 19, 2018

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. Individuals should not necessarily be focused on a set of jobs as opposed to a set of skill sets and attributes needed to perform effectively.”

CLO 68

CLO Metrics Association Learning Management System Photo 68

Clark Quinn

OCTOBER 18, 2011

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart. We should be thinking about how to start tracking meaningful activity in social networks, the value of performance support and more, not old stuff about courses. And , how to tie it back to important deltas in organizational performance.

CLO 170

CLO Social Networks Social Network Metrics 170

CLO Magazine

MAY 1, 2018

Two years ago I wrote an article on the emergence of a fundamental shift from a training mindset to a performance mindset. We began by identifying an implementation spectrum to show the degree to which these organizations had successefully embedded learning and support deliverables in their workflow.

Performance Support 71

Performance Support Performance Enterprise Training 71

Living in Learning

JULY 12, 2009

I sat with three other CLO-type learning leaders from Bank of America, Disney, and Sprint. Two reasons: Traditional approaches to learning still fall short on delivering sustained performance. When and where we support the performer becomes a crucial design consideration. What is Performer Support?

Performance Support 100

Performance Support Agile Support Performance 100

CLO Magazine

JULY 27, 2021

ChoiceU has been around for almost 20 years and supports the learning needs of 7,100 franchises and 65,000 external staff worldwide. While supporting the needs of these parties, the learning organization must also support Choice’s overall business strategy. Photo © Tony Powell. Choice Hotels International Reception Area.

Agile 79

Agile Performance Support Learning Strategy Strategy 79

CLO Magazine

OCTOBER 6, 2016

Uncomfortable conversations about attitude, performance and relationships are tough. For any organization to perform optimally, there needs to be timely and helpful conversations with people who are not performing at the right levels,” said leadership coach and psychologist John Townsend. Own your part. “As Everyone suffers.

Issue 87

Issue Performance Support Performance Management 87

CLO Magazine

MAY 31, 2017

Accenture made quite a stir two years ago when the company announced it was eliminating performance rankings. Accenture’s decision followed a realization that performance reviews require significant effort every year — with little correlation to actual performance. Traditional Performance Management Is Failing.

Conversation 76

Conversation Performance Support Performance Management 76

Roundtable Learning

OCTOBER 22, 2021

We are thrilled to have worked on this CLO award-winning project with Lincoln Financial Group,” said Rose Robertson, Roundtable Learning’s Director of Learning Solutions. “The ingenuity and dedication of these individuals over the past 12-18 months has proven how influential a learning strategy can be to the performance of a workforce.

CLO 40

CLO Blended Learning Diversity Training Learning 40

CrossKnowledge

OCTOBER 10, 2019

This implies aligning L&D strategy to business and learner needs: we need to ensure that there is a clear line of sight between L&D activity and organizational performance. However, it answered the question of scale, rather than performance. Case study – the 15 performance questions L&D must ask before delivering.

Case Study 61

Case Study Performance Support Blended Learning Performance 61

CLO Magazine

DECEMBER 17, 2023

In the home services industry, it is essential to perform regular diagnostics on systems to keep them functioning efficiently and extend their useful life. Technical training diagnosis Historically, HVAC companies have primarily used classroom training during team meetings to educate their workforce on technical information.

Services 84

Services Compliance Training LMS Performance Support 84

CLO Magazine

NOVEMBER 27, 2018

In her first few months as EY’s CLO, Sugrue presented her vision for learning at the company: to increase the alignment, effectiveness and brand of learning at EY. We can correlate patterns of consumption with performance and provide better guidance to learners.”. Purposeful Design.

CLO 59

CLO Metrics Examples Survey 59

CLO Magazine

NOVEMBER 25, 2019

One common strategy is to compare the performance of your leaders to industry-wide norms and then invest in development strategies to close any gaps. You will have the information you need to make evidence-based decisions, set priorities and determine where to invest your valuable time and resources to optimize your business ROI.

Leadership 89

Leadership Informal Develop Metrics 89

CLO Magazine

FEBRUARY 29, 2024

The integration of AI applications in corporate learning is not just a trend but a strategic move toward enhancing employee skills, knowledge retention and overall performance. Through the utilization of AI analytics, organizations can monitor and assess employee progress and performance metrics in real time.

Simulations 55

Simulations Diversity Training Develop Metrics 55

CLO Magazine

OCTOBER 23, 2012

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Accomplishing this requires both cultural and technological support. ” The goal is to support the full suite of needs.

Performance Support 72

Performance Support Performance Suite Mentoring 72

CLO Magazine

JULY 20, 2021

For most professionals, performance management evokes thoughts of feedback, weekly check-in’s, annual reviews and key performance indicators that measure productivity, efficiency and ability. Performance management is more than feedback and coaching. Find the root cause.

Organization 89

Organization Performance Support Attitudes Metrics 89

CLO Magazine

JANUARY 11, 2019

Consumers and buyers today have information at their fingertips, more discerning criteria for how they spend their money along with continuously shifting expectations. In interviews conducted with CEOs and other business leaders, my team and I asked the question, “What do you think you get from the money you spend on your support?

Information Overload 88

Information Overload Informal Cognitive Develop 88

CLO Magazine

JUNE 26, 2023

Research by McKinsey & Company from 2021 highlights the positive relationship between adaptability and job performance, indicating that adaptable individuals are more likely to succeed in dynamic work environments. In a world inundated with information, critical thinking and problem-solving skills are highly sought after.

Skills 79

Skills Performance Support Diversity Training Culture 79

CLO Magazine

DECEMBER 12, 2022

Over the past two decades, mobile and augmented reality technologies have been introduced into the design, assembly, maintenance, quality and logistics sectors to assist job performance. Mobile AR technology is used to assist training and support job performance during a task. Knowledge of training versus performance support.

Adoption 68

Adoption Adopt Mobile Industry 68

Axonify

AUGUST 14, 2015

This is how JD opened up a webinar we sponsored this past Tuesday titled, ‘A Practical Approach for Supporting the Modern Learner.’ JD asks, ‘How do you shift from being the person who builds, to the person who finds me the information I need? Written by Shum Attygalle.

Summary 100

Summary Performance Support Support Learner 100

Axonify

AUGUST 14, 2015

This is how JD opened up a webinar we sponsored this past Tuesday titled, ‘A Practical Approach for Supporting the Modern Learner.’ JD asks, ‘How do you shift from being the person who builds, to the person who finds me the information I need? Written by Shum Attygalle.

Summary 100

Summary Performance Support Support Learner 100

CLO Magazine

JUNE 24, 2021

There are three commonly considered forms of learning: formal, informal and non-formal. Informal learning is something talent managers are aware of, but typically are uninvolved with, because we believe we can’t influence and measure it. Why non-formal learning? Formal learning occurs in a structured, systemic way.

Blended Learning 116

Blended Learning Learning Objects Forum Behavior 116

CLO Magazine

NOVEMBER 5, 2020

As L&D programs equip employees with the knowledge and tools to be successful in their role, it’s no surprise HR leaders need to look deeper into these programs to determine whether the current strategies support virtual workplace success. Performance improvement. You’ve heard the phrase “practice makes perfect.”

Augmented Reality 110

Augmented Reality Environment Scanning Virtual World 110

CLO Magazine

OCTOBER 18, 2023

This approach also looks at personalized learning, diverse learning styles and integrates multi-modal methods, technologies and support mechanisms to create a seamless and enriching process and experience for learners. “ They can provide support, set expectations and align L&D initiatives with performance goals.

Organization 89

Organization Blended Learning Design Simulations 89

CLO Magazine

JULY 13, 2013

ditched ratings and reinvented its performance management program with a focus on ongoing feedback. ditched ratings and reinvented its performance management program with a focus on ongoing feedback. Through brainstorming and role-play, managers learned how to give productive feedback to enhance employee performance.

Performance Support 63

Performance Support Performance Module Behavior 63

CLO Magazine

DECEMBER 18, 2023

In the home services industry, it is essential to perform regular diagnostics on systems to keep them functioning efficiently and extend their useful life. Technical training diagnosis Historically, HVAC companies have primarily used classroom training during team meetings to educate their workforce on technical information.

Services 47

Services Compliance Training LMS Performance Support 47

CLO Magazine

APRIL 14, 2023

They involve an observer watching a participant perform a skill or task, usually via a smartphone or tablet, in a controlled environment to evaluate competencies. Unlike methods such as multiple-choice testing, observation provides a first-hand account of an employee’s performance.

Assessment 64

Assessment Benefits Performance Support CLO 64

Everwise

SEPTEMBER 14, 2016

Performance equals ability and motivation. This is the only way to get optimal employee performance. Of course, this information can be supplemented by external sources and adapted to fit the context of any company. Not every organization is lucky enough to have full executive support for employee development.

CLO 74

CLO Develop Leadership Training 74

STRIVR

APRIL 19, 2022

Accelerating the delivery of immersive upskilling and reskilling solutions in the enterprise, the investments will also further advance Strivr’s position as the platform of choice for elevating workforce performance through VR. For more information, visit www.strivr.com. To learn about Strivr in less than 60 seconds, watch this video.

Enterprise 98

Enterprise Adoption Adopt Metrics 98

CLO Magazine

DECEMBER 19, 2019

Eighty percent of respondents to the study believe that the most important time to support a woman’s career development is in her 20s. Ensure that these women are aware of their value to the organization through both formal and informal leadership development initiatives.

Performance Support 71

Performance Support Support Develop Leadership 71

Tony Karrer

APRIL 17, 2007

First, none of the panelists seemed to focused on finding ways to support informal learning in the organization. Marc pressed him a bit and it seemed that the CLO defined himself in terms of training solutions so these tools really weren't important for him to use to help learners/performers.

CLO 100

CLO Blended Learning Informal Learning Blended 100

CLO Magazine

AUGUST 31, 2021

We need new tools to support these vital employees, optimize their performance and underscore their status as vital and valued members of our workforce. Making employees feel valued is far harder, of course, when those teams do their jobs out in the field, not at HQ where managers can stroll by and easily offer guidance or support.

Teams 84

Teams Performance Support Enterprise Toolkit 84

CLO Magazine

APRIL 13, 2021

1 predictor of professional and personal excellence and it accounts for 58 percent of performance in all job types. Additionally, 90 percent of top performers in organizations have higher levels of EI, making it a critical factor for leadership success. What we have come to know is that emotional intelligence, or EI, is the No.

Develop 113

Develop Trust Leadership Performance Support 113

Limestone Learning

MARCH 28, 2024

Performing a slide audit. PT: The Relationship of the CLO to the CFO Influencing the CFO is paramount, particularly for the Chief Learning Officer (CLO), whose initiatives often face scrutiny during cost-cutting measures. Uncover the five key characteristics needed to unlock high-performing teams that yield exceptional results.

Free 81

Free Develop Diversity Training Brandon Hall 81

CLO Magazine

JULY 19, 2023

I would guess, with a high degree of confidence, that your best boss had one or more of these characteristics: They were a great listener, cared about you as an individual, had your back, communicated well and encouraged and supported you. Bradberry’s research shows that 90 percent of top performers are high in emotional intelligence.

Leadership 79

Leadership Trust Behavior Performance Support 79

CLO Magazine

JULY 28, 2023

Analytical orientation: Through their training, R&D professionals excel at evaluating complex data, identifying patterns, and making informed, data-driven decisions. Development programs should offer opportunities for R&D leaders to practice conveying complex technical information to technical and non-technical audiences.

Develop 78

Develop Leadership Diversity Training Case Study 78