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The First Lever of a Successful CLO: Performance Transformation

Infopro Learning

Recently, we’ve written several articles about the importance of connecting learning outcomes to business results (performance transformation), including a very popular article by our VP of Learning, Arun Prakash, published on TrainingIndustry.com, titled “ Flipped Kirkpatrick: Designing Learning Journeys for Business Impact ”.

CLO 420
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Kraft Heinz CLO Pamay Bassey is reimagining corporate learning with laughter and passion

CLO Magazine

Ekpedeme “Pamay” Bassey, CLO of The Kraft Heinz Co., The program, sponsored by Andersen Consulting (now Accenture) focused on applying technology as a tool for the L&D industry. Now, after coming on board as CLO for Kraft Heinz in Chicago last December, Bassey is reimagining the company’s approach to corporate learning.

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Meaningful training analytics: 1+2 ? 4

CLO Magazine

When the pandemic began, Susan was tasked with creating a remote leadership program for her company’s managers. Ninety days later she sent them a survey and asked how they were doing. The missing link — Level 3: Behavior, in The Kirkpatrick Model — is where the value of training is created so the desired results are realized.

Analytics 106
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Measure what matters

CLO Magazine

Smile sheets – Another oft maligned metric is good old Kirkpatrick Level One — did they like it. I can hear so many former L&D Leaders and CLOs from past lives: “We need to focus on more important things.” It is worth noting that in the Gallup Q12 Employee Engagement Survey, three items are directly related to talent development.

Metrics 78
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Managing and measuring coaching in the new normal

CLO Magazine

The Kirkpatrick model. In many ways, coaching is perfectly suited for all four levels of the Kirkpatrick Model, a globally recognized method to measure the impact of learning and development programs. This level is often assessed by a post-training survey which asks participants to rate their experience.

Coaching 108
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MTA: Why the Kirkpatrick Model Works for Us

CLO Magazine

As he settled into his new job, Wiedecker read Jim and Wendy Kirkpatrick’s book, “Training on Trial,” which inspired him to implement the Kirkpatrick training evaluation model at the MTA. The four levels of training evaluation Don Kirkpatrick put forth first in the 1950s are well known to learning leaders.

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It’s Time to Rethink the Value of Training and Development

CLO Magazine

Many rely on the Kirkpatrick Model , which offers four levels of evaluation: Level 1: Reaction – The degree to which employees find the training favorable, engaging and relevant to their jobs. However, using the Kirkpatrick Model to calculate not just the human benefit, but also the financial impact – the ROI – can prove difficult.

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