LearnTrends: Backchannel
Jay Cross
NOVEMBER 18, 2009
What is distracting CLO's from taking ownership of it? Moderator (Clark Quinn): @Tammy, I haven't seen that HPT-types have put social into their models, is it in CPLP? mariancasey: Doesn't it require a team to accomplish this? Asif: Kirkpatrick talks about 'ROE -- return on expectations'. KM, TM, etc. Seems heavy-handed.
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