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From higher ed to PepsiCo CLO

CLO Magazine

To achieve that goal, the company needed to shift its leadership culture to adopt a more long-term view of developing and reskilling the workforce, says Sergio Ezama, PepsiCo’s chief talent officer and CHRO of global functions and groups. “It It was like doing HR for faculty,” Nagler says.

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Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

In her first few months as EY’s CLO, Sugrue presented her vision for learning at the company: to increase the alignment, effectiveness and brand of learning at EY. The more we know about how the mind works and the best ways to build expertise, the more confident and successful we will be in designing systems and content to develop knowledge and skills in any audience.”. The second prong of Sugrue’s strategy — measurement — shows how a company is doing and how it can do better. “We

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Managing Career Paths: The Role of CLO

CLO Magazine

Therefore, companies facing this reality are moving en masse to implement talent management strategies with a focus on developing their existing employees to address the skills and knowledge gaps as a complement to their external talent acquisition efforts. Many organizations have tasked such groups to make strategic investments that put the best people in suitable roles at the right time to drive performance. What’s a CLO to Do?

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CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts. For example, it was considered very important for future CLOs to have been involved in enterprise-wide projects such as improving operational performance, changing a culture, managing a high-profile campaign, improving a business process or launching a product — the experience side of the equation.

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Investment in leadership development continues to be critically important

CLO Magazine

The truth is that the topic might not be new, but investment in leadership development continues to be critically important — and the need to spread the word persists. Organizational success is driven by strong leadership, and companies that invest in leadership training consistently appear on most-admired and best-of lists. And yet, some companies still need to be convinced that leadership development relates directly to organizational success.

Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. In this conversation, Sarah unpacks the results to provide insights for the future of the CLO role. Key topics include what skills are rising and falling in importance, how CLO roles are structured and how learning and talent management fit together and whether or not CLOs are falling into an aspiration gap. Show Notes: CLO Role of the Future Executive Summary.

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Collaboration, Integration and Leadership at Nationwide

CLO Magazine

And I think last, what makes us elite is the level of leadership sponsorship for the work. Our leaders are highly engaged in learning – they participate, they contribute, they strategize with us, they help define outcomes, and they ensure that the metrics for everything that we do are visible.” These business partners help identify knowledge and skill gaps and learning opportunities. ” Nationwide also maintains leadership commitment by engaging its leaders.

Closing the Skills Gap with AI, VR, D&I, and Jazz

NovoEd

Closing the skills gap is an urgent issue. That’s just one of many insights shared during the Future Workplace CLO Leadership Summit on October 10-11, 2019 at Infor’s New York City headquarters. But why the urgency and what can we do about it? jobs are unfilled as of last June and the skills gap widened over the past year. To help close the skills gap, organizations are applying a variety of innovative approaches using technology and culture.

We Must Address the Leadership Strategy Mortality Rate

CLO Magazine

Right now, somewhere in a sunny boardroom, a leadership strategy is being born. If something isn’t done immediately, the business will soon face crippling leadership shortages. Growth, technology, globalization, culture change and leaders retiring all have conspired to create imminent leadership shortages beyond the limits of current or near-term capability. Truth is, most leadership acceleration plans will fail. Isolate your top leadership priorities.

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Beyond the status quo: how enlightened CLOs can enable true employee readiness

CLO Magazine

Gartner reported in 2018 that 70 percent of employees have not mastered the skills they need to do their jobs. 5 Capabilities of an Enlightened CLO. To improve performance, there are five additional capabilities every company must adopt to enable true employee readiness. Instead of collaborating through scheduled conference calls or messaging apps that lack the richness of information conveyed in face-to-face interactions — agile collaboration bridges the gap with video.

Skills aren’t soft or hard — they’re durable or perishable

CLO Magazine

Do they enable horizontal or vertical movement of talent within the organization? Organization-specific policies and tools are also highly perishable — they frequently shift due to transformation initiatives and changing organizational leadership or philosophy. This approach has created managers who know how to navigate a performance management platform or follow employment law, but ultimately lack the empathy to keep employees engaged and productive.

Get on board with reverse mentoring

CLO Magazine

Reverse mentoring is the same concept but often featuring a younger employee imparting know-how and improved methods to an older, perhaps more workplace-experienced worker. It acknowledges that you can have gaps in skills on both sides and helps motivate the younger as well as more experienced employees to push out of their comfort zone. These differences add value to how we do our work, communicate and collaborate and can ultimately enhance performance.

Developing the next generation of physician leaders

CLO Magazine

As the face of the health care industry continues to change, there is an overriding need for leaders who possess both clinical expertise and substantial leadership abilities. Regardless of the concepts that will or won’t affect us even a few years from now, one thing is certain: The degree of leadership complexity and knowledge will need to increase substantially over time. Leadership used to be about getting results, regardless of the way they were obtained.

CLO Joe Ilvento is unlocking potential at Commvault

CLO Magazine

Joe Ilvento knows how to sell. They created a role for me that didn’t exist,” said Ilvento, who became their first CLO and director of talent development in 2011. The leadership team recognized that the next generation of hires were bringing new, valuable skills to the company that senior staff didn’t possess. That led the leadership team to take a more strategic approach to HR and L&D, which led them to Ilvento. Do they live and breathe the Commvault values?

Diamonds in the Rough

CLO Magazine

Unfortunately, according to the same study, despite investing about $14 billion in leadership development, only 8 percent of these companies felt they had a good leadership development process. This low percentage represents a huge gap in an area where organizations are spending so much money and focusing so much energy. Another program offers budding leaders the opportunity to explore their leadership capacity using horses. ERGs: Leadership Development Vehicles.

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Great Leaders Move Fast

CLO Magazine

That is true in many areas of life, and it happens to be true about an important dimension of leadership — speed. In a study of more than 51,000 leaders, Zenger Folkman examined two dimensions: the leader’s ability to do things fast and the leader’s ability to do things right. On the other hand, leaders who were rated highly at doing things right (above 75 th percentile), but not doing things fast (below 75 th percentile), were nearly the same.

Grow multicultural leaders with coaching, not just business English

CLO Magazine

Despite these efforts, however, companies often continue to experience excess attrition in their multicultural workforce as these employees seek better opportunities to enhance their skills, climb the career ladder and take on higher levels of leadership. In a recent survey conducted by Wiley Education Services and Future Workplace,“Closing the Skills Gap 2019,” fewer than half of the 600 surveyed HR leaders reported spending $500 or more to upskill individual employees.

Leaders, Failure Is Upon You

CLO Magazine

Despite this, we often watch people move into leadership functions due to tenure, domain expertise or simply, there’s a vacancy — without any leadership qualities. As a result, people begin a leadership role ill-equipped to succeed or to effectively support and develop their team, much less collaborate and contribute across the organization. Leadership doesn’t just come naturally. An effective leadership skillset can’t be defined in a singular way across functions.

The 7 Trends Reshaping Talent Development

CLO Magazine

Tried and true ways of doing business are being rapidly upended by new technologies, new competitors and sky-high customer expectations. To better understand this changing landscape, the Center for Creative Leadership (CCL®) recently surveyed hundreds of learning and development leaders from more than 65 countries. First-timers who fail: All-star contributors who excel in functional roles are often rewarded with promotions into leadership.

Case study: Training nurses in a pandemic

CLO Magazine

The huge demand for COVID care meant nurses were being pulled from across the hospital to treat COVID patients, and they all brought different skills and experiences to the process, said Natalie Callis, senior director of nursing performance development. “So

Dive In

CLO Magazine

According to The Conference Board’s “The Business Value of Leadership Development” report, “One of the most influential internal engines to drive change is a leadership development program that sets out to nurture management talent that is entrepreneurial, enterprisewide and globally recruited.”. Unfortunately, most current leadership development efforts are falling short when it comes to the “high-touch” aspect. Yet we keep doing this at conferences and in our classrooms.

The Feedback Phenomenon

CLO Magazine

Because they are exceptionally good at what they do, many women see no need to talk about themselves or their accomplishments. They presume others will notice and reward their outstanding performance with increased pay and position. They are allowing a perception gap to take hold between how they see themselves and how others see them. Also, by failing to speak up, women may be allowing their superior performance to backfire on them. Rosina L.

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We Need to Treat Individual Contributors Like Superstars

CLO Magazine

I wrote recently that we need to stop promoting star players into management roles, but it begs the question of where do we promote them instead? The solution to this problem requires a better focus on individual contributors and a prioritization on helping them find their career paths — with the help of company leadership. I do this with everyone on my team. Once a month, I ask them questions like, “Where do you want to grow and why?”

THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce.

5 moves that actually increase diversity, equity and inclusion

CLO Magazine

Despite research showing that teams with more diversity perform better than more homogeneous teams, Black and Latino workers remain underrepresented in STEM. We’re sharing five things you can do that can help reduce bias and discrimination in your workplace. Engage leadership.

How to Get What You Want from Vendors

CLO Magazine

CLOs and learning leaders who have strong relationships with learning technology vendors know, when substantial learning technology investments are at the center of the conversation, honest and thorough discussions are vital. AnnMarie Kuzel : How far in advance should the CLO start communicating with the vendor? What sort of information is vital to communicate in order to ensure that CLO and vendor work together efficiently? Kuzel: How do course corrections work?

Data, People, or Something In Between: Clearing Your Path to Career Mobility

Degreed

And you probably have teams that are focused on upskilling in areas where they have gaps. And yet, how do you choose a path for your company when you’re being asked a key question from within your organization: How will we know and build the skills we need in the future?

LearnTrends: Reinventing Organizational Learning

Experiencing eLearning

Article they wrote for CLO mag: “Become a Chief Meta-Learning Officer&#. If you don’t know the solution & need to network/collaborate to find it, that’s learning. How networks evolve: hierarchies are crumbling, rate of change much faster–we don’t know what’s coming next. What is the Chief Meta-learning officer to do when we don’t know what’s coming? Most CLOs don’t think CoPs do their jobs at all.

A look at skills assessments, bias and stereotypes

CLO Magazine

We do an awful lot of stereotyping,” Buckingham said. The strength assessments that I’ve made are obviously trying to do the opposite of that.”. Some people say, ‘Who cares if people do different jobs and if you can see the divisions by gender?’

3 Employee-Centric Best Practices

CLO Magazine

Let’s face it — many plans to transform corporate learning culture and improve employee performance are plagued with short-term, tactical disruptions. The ever-evolving needs of customers, market changes and leadership demands pose constant challenges for chief learning officers looking to keep large-scale workforces agile, relevant and productive. Before determining business goals, ask yourself: What do employees need to learn to have the most impact?

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What does the future hold for AI-enabled coaching?

CLO Magazine

Coaching, whether it’s life coaching, executive coaching, or performance, skills or career coaching, seems inherently personal and humane. They may be tasked with retaining and developing top performers or asked to act as a sounding board for a strategic business matter. AI-enabled coaching aims to do essentially the same thing, though it comes with its own set of benefits and challenges. Where are the gaps, and what part of that comes from people?

Why Should Employees Pick Your Company?

CLO Magazine

Steven King, vice president of human resources, talent and leadership effectiveness at Allstate, said the company has addressed this issue by changing its career development model from a “tapped on the shoulder” promotion system, where an employee waits to be promoted by the supervisor, to “career self-management.” The site also includes advice on how to create a network, do interviews and prepare for the future. “It What experiences do you want to build?

Navigating the Waters of Digital Adoption Through Data

CLO Magazine

An adoption measurement plan should be established early on to identify how quickly employees are up and running on the new technology, how many employees are demonstrating buy-in and using the new solution, and how well individuals are performing compared to the desired business objectives. There cannot be a large gap between the technology rollout and the application of learning the technology.

The DevLearn eLearning Rockstar Stage Reveal

eLearning Brothers

Dreams do come true, kids. We know that with great power comes great responsibility. Games deliver lots of actionable data to measure effectiveness, both individually and through group learning, showing gaps and areas to optimize for a continuous cycle of improvement. Learning ecosystems are where people and resources are organized to assist learners along their continuum of development and on into the world of performance.

Four Ways to Assess Learning

CLO Magazine

CLOs are often expected to perform miracles: solve deep-seated learning deficits; design transformational learning programs for all levels; take risks so their organization’s learning processes are cutting-edge; be able to put a new program or process in place at hyper-speed; all while cutting budgets to the bone and delivering a return on investment. • Prioritizes gaps and needs to enable triage. Learning team members can be trained to do rapid data collection.