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From higher ed to PepsiCo CLO

CLO Magazine

It was like doing HR for faculty,” Nagler says. Knowing which faculty excelled in which topics and who had the case studies and business perspective to inspire an executive audience helped her thrive in the role. “I She wasn’t bogged down in the old ways of doing things,” he says.

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Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

In her first few months as EY’s CLO, Sugrue presented her vision for learning at the company: to increase the alignment, effectiveness and brand of learning at EY. The more we know about how the mind works and the best ways to build expertise, the more confident and successful we will be in designing systems and content to develop knowledge and skills in any audience.”. The second prong of Sugrue’s strategy — measurement — shows how a company is doing and how it can do better. “We

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Takeaways from Learning 2017

Association eLearning

Not only does it involve them in the process, they can often offer valuable insight, suggest possible solutions, and identify gaps. You’ll get lots of different viewpoints to pull from and it helps increase the sense that everyone is working together as an organization, not just as a project team or a department. You can generate all the good ideas and excitement in the world, but if you don’t do anything with them you’ll quickly lose momentum and the trust of the people involved.

CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts. While implementing these general management projects, were these future learning executives able to anticipate issues, determine the right data and associated metrics, predict outcomes, and recognize key trends and patterns? Focusing on defined data and metrics. Determining the right data/metrics.

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Do You Know How to Create an Actionable Learning Strategy?

CLO Magazine

For another, when they do review and/or develop learning strategies, those strategies don’t always mesh well with business priorities. Organizations where the CLO reports to the CEO are more likely to help the business to increase employee productivity, but few CLOs report directly to the CEO. Further, CLOs need to know how learning drives business-centric concerns like revenue and market penetration.

Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. For the second year in a row, her research team conducted an in-depth survey and deep analysis of current and future learning executives to uncover the path forward. In this conversation, Sarah unpacks the results to provide insights for the future of the CLO role. Show Notes: CLO Role of the Future Executive Summary. Why didn’t we do that?”

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10 Steps to Help You Lead Organizational Change

CLO Magazine

change As a chief learning officer, how do you lead organizational change? Many of these steps will be familiar, others may be new, but they have been gleaned and curated with the CLO in mind from my research and doctorate of education studies at the University of Southern California. Engage your team in reviewing, discussing and analyzing organizational change case studies to distill key learnings that can be adopted and adapted in your organization. Know thyself.

Collaboration, Integration and Leadership at Nationwide

CLO Magazine

Our leaders are highly engaged in learning – they participate, they contribute, they strategize with us, they help define outcomes, and they ensure that the metrics for everything that we do are visible.” These business partners help identify knowledge and skill gaps and learning opportunities. “There is an enterprise-wide structure of leadership teams that guide the strategy called our Executive Leadership Council,” Smith said.

Getting Started With Learning Data and Analytics

CLO Magazine

You’re ready to get started with learning data and analytics, but where do you begin? Data is a powerful tool in the CLO’s toolkit, but figuring out how to start using it can be overwhelming. Do you have a learning system that is already producing data? Do you already have tools in your ecosystem that are experience API, or xAPI conformant? Look for a low friction path to a quick win, even if the metrics don’t seem impactful yet.

Movin’ On Up: How Internal Mobility is all About People

Degreed

Whether you’re onboard with the idea of a skills gap or not, the numbers don’t lie. Right now, those numbers are clearly indicating that the skills gap is real. Doing so requires addressing the challenges that exist today, and creating solutions that benefit the most important element of an internal mobility strategy: people. Let’s talk about the three main stakeholders in an Internal Mobility strategy: The individual The manager (current and hiring) The talent team.

The future of learning is humanity, with a side of technology

CLO Magazine

It’s not surprising, then, that almost every CLO in 2021 is listing the growing skills gap and new talent upskilling as a top priority. Last week I had a call with a CLO for a large health care provider. Internal talent mobility is hard.

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20 things I’ve learned from 20 years of learning measurement

CLO Magazine

Curiosity about your business, how it’s doing, and how to improve it naturally leads to the need for measurement. Do students like my course? At a recent CLO Exchange, a learning leader said his success with measurement came back to “starting with the business questions you’re trying to answer.”. 2: Many organizations want to measure but don’t know where to begin. This means mastering the basics — the operational and efficiency metrics.

How to Get What You Want from Vendors

CLO Magazine

CLOs and learning leaders who have strong relationships with learning technology vendors know, when substantial learning technology investments are at the center of the conversation, honest and thorough discussions are vital. AnnMarie Kuzel : How far in advance should the CLO start communicating with the vendor? What sort of information is vital to communicate in order to ensure that CLO and vendor work together efficiently? Kuzel: How do course corrections work?

Shattering the way L&D thinks about measurement

CLO Magazine

We know who completed the training, how long they took and what they clicked along the way. But most learning and development teams still cannot answer critical stakeholder questions: Is the training actually working? They don’t just know that you consumed an ad. Square peg.

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We Must Address the Leadership Strategy Mortality Rate

CLO Magazine

Learning leaders are clicking through a fully researched, neatly packaged, well-rehearsed presentation, unveiling a stark reality about the senior management team. It’s not enough for a business leadership team to sanction learning and development activities and then watch from the sidelines. None are complex, but to sustain progress all must be in place, and the senior management team must be aligned around these five steps to focus and sustain a leadership acceleration strategy.

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10 New Years Resolutions for Learning and Development Professionals

Degreed

“If you always do what you’ve always done, you’ll always get what you’ve always got” -Henry Ford. We’re at an incredibly exciting juncture as a team – we have two successful years behind us and a new CLO at the helm with decades of experience in technology, entrepreneurship AND intrapreneurship. We want to help them elevate what they can do in their role as well as provide visibility into career options. Rethink learning strategy as we know it.

Transitioning to a Data Driven Learning Department

CLO Magazine

So why do we let the group responsible for improving the value of our most important asset get by without any accountability for results? How do we let them get by without being able to demonstrate and quantify the impact of improving the knowledge and performance of our people? It’s hard to get better not knowing if the changes are improving results. The post Transitioning to a Data Driven Learning Department appeared first on Chief Learning Officer - CLO Media.

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Navigating the Waters of Digital Adoption Through Data

CLO Magazine

Using this information, management can identify two important metrics — who is and who isn’t using the new platforms. Businesses can also leverage these users by developing them into ambassadors to rally teams internally. For example, your consumption data is telling you that the marketing department is not leveraging Microsoft Teams for collaboration, but that they are accessing the training portals/learning resources during their lunch break.

American Tire Distributors shares its microlearning success story

CLO Magazine

But company leaders knew they could do better. The automotive and tire service industry is getting more competitive, and they wanted to be sure their sales team and franchises had the tools and knowledge to deliver value to customers, said ATD Chief Operating Officer Owen Schiano: “Training has to be an important part of that business strategy.”. But her team needed a better way to propagate that data to help the sales, marketing and support teams do their jobs better.

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How upskilling turned everyday employees into ardent advocates for change

CLO Magazine

It’s a rapid way to figure out what you know, and what you need to learn,” he said. The app uses that score to suggest content that will close gaps and help users build confidence with the topic. We just encourage them to do it and hope they are inspired.”. Over the course of two years, 2,000 employees will be selected to complete an immersive three-day off-site digital training program, then to take that new knowledge back to their teams.

Top Learning Trends for 2017 (according to the experts)

Axonify

After all, they’ve got their finger on the pulse and definitely know their stuff! We, in L&D, are becoming a team of curators, experience designers, and consultants who must find ways to inject and infect learning into the company. I think we are at a turning point in L&D, where CLO’s and other HR leaders now realize that this new world has become urgent and needs attention. What do people want from their learning experiences?

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Learning at Large Ep3: Digital first learning strategies, at scale

Elucidat

I started off working as part of a team, building some of the first online executive education programs, and then fell out of the industry and then came back into the industry having worked for companies like Barclaycard, working with Tesco, most recently working with Hitachi Rail. Simon: I know you’ve got some really strong opinions about what effects digital learning can have on learning programs—more generally, in the learning ecosystem. How do you use these skills?

Partnering With the C-Suite

CLO Magazine

The CLO is strategically positioned to focus on business objectives, outcomes and costs. They know that unless organizations can learn faster than the competition — and faster than the rate of change — they are destined to take a back seat in the marketplace. With a single-minded focus on investment showing ROI, the CLO becomes an unbiased business partner, strategic consultant and team player in the C-suite.

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Investment in leadership development continues to be critically important

CLO Magazine

The study looked at four different factors: (1) the role of leadership capacity in driving organizational vitality; (2) what leaders can do to increase organizational performance; (3) the connections between leadership capacity, customer devotion and employee passion; and (4) how customer devotion and employee passion link to organizational vitality. It provides the vision, culture, strategic direction and metrics to measure the achievement of goals.

How to Build Executive Alliances

CLO Magazine

Bennett and nine other individuals dissected the company’s structure, role and responsibilities across all divisions to see where there was duplicate work or service gaps. Getting a seat at the table has to do not with what you do today, but what you’ve done over the long term,” he said. I cannot be expected to provide them knowledge on how to help run their business if I don’t know what their business is,” he said.

Top Learning Trends for 2017 (according to the experts)

Axonify

After all, they’ve got their finger on the pulse and definitely know their stuff! We, in L&D, are becoming a team of curators, experience designers, and consultants who must find ways to inject and infect learning into the company. I think we are at a turning point in L&D, where CLO’s and other HR leaders now realize that this new world has become urgent and needs attention. What do people want from their learning experiences?

Expert 100

Dive In

CLO Magazine

Deloitte’s “High-Impact Leadership” report shows that these result in a widening capability gap for building great leaders, with weak cross-industry leadership pipelines. Leadership coach and author Marshall Goldsmith said, “Many of our leadership programs are based on the faulty assumption that if we show people what to do, they can automatically do it.” However, there is a difference between knowing what good leadership looks like and being able to do it.