CLO Magazine

APRIL 1, 2021

CLO: What was your first official job in learning and development? CLO: What lessons did you learn in 2020 that you’ve brought with you into 2021? CLO: I read on your LinkedIn profile that you co-created your current role at Nationwide, “chief learning architect” — what was that process was like?

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CLO Magazine

APRIL 29, 2021

In 2020, she was recognized as CLO of the Year. CLO: How did you first become interested in learning and development? CLO: What lessons did you learn back in 2020 that you’ve taken with you into 2021? CLO: How do you enjoy spending your time outside of work? Chief Learning Officer: Where is your hometown?

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CLO Magazine

MAY 5, 2023

The following is an excerpt from CLO’s podcast, Voices of CLO. And then just overall, if you could recommend what, or like what metrics matter in your opinion for gamification? To hear the full conversation, click here. What outcomes did you choose to measure from the Globerunner and why? And not scalable.

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CLO Magazine

FEBRUARY 11, 2021

In 2006, he was awarded CLO of the Year. CLO: What was your official first job in learning and development? CLO: What lessons did you learn in 2020 that you plan on taking with you into 2021? Vance was awarded CLO of the Year in 2006. CLO: How do you enjoy spending your time outside of work? I came in sideways.

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CLO Magazine

FEBRUARY 15, 2023

So, as someone steeped in metrics and analysis, she decided her team was going to measure the ROI of the function to prove the value of the function to the company. Butts in seats – Over the course of my career I’ve heard this metric ridiculed again and again. Let’s embrace the metric that the company values and frame it accordingly.

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CLO Magazine

MARCH 19, 2018

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking. Photo by David Lubarsky.

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CLO Magazine

MARCH 1, 2023

The key is to define the metrics in categories or levels. Regardless of where, how or when learning is provided in the future, certain metrics along this value chain will be important to capture to know and show the success of learning. The most common metrics are the number and profile of those involved in the program.

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CLO Magazine

SEPTEMBER 20, 2023

No longer confined to managing training programs leading learning and development teams, today’s CLOs are integral to broader talent management strategies that drive organizational success. Let’s delve into the expanded role of the CLO and how it intersects with talent management.

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Clark Quinn

OCTOBER 18, 2011

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart. As for addressing the social and informal metrics, while I addressed this a bit earlier , let me go a bit further. You can see Jay’s writeup here.) And , how to tie it back to important deltas in organizational performance.

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CLO Magazine

AUGUST 15, 2023

What L&D leaders want to demonstrate is that their programs, courses and other L&D interventions are making a difference in work quality and quantity in the workforce — and that their improvement makes a difference in bottom-line metrics for the company. This can’t be a metric you choose just because it’s easy to count.

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CLO Magazine

NOVEMBER 27, 2018

In her first few months as EY’s CLO, Sugrue presented her vision for learning at the company: to increase the alignment, effectiveness and brand of learning at EY. Sugrue said they’ve done 22 business impact studies over the past four years and have consistently doubled business metrics such as revenue, client satisfaction and retention.

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CLO Magazine

AUGUST 20, 2013

Learning evaluation, metrics and measurement are not where they need to be, but some companies have made progress. Learning evaluation, metrics and measurement are not where they need to be, but some companies have made progress. Still, questions remain on how a learning leader should report evaluation metrics to senior leaders.'

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CLO Magazine

SEPTEMBER 3, 2020

The rule mandates, for the first time, public reporting of human capital metrics by companies subject to SEC reporting requirements, which includes all U.S. Today, companies have to report only one human capital metric: number of employees. Where can companies get guidance on specific metrics they might use to meet the new rule?

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CLO Magazine

AUGUST 10, 2020

Today, companies have to report only one human capital metric: number of employees. The SEC does say, however, that since human capital is now the primary driver of value, the disclosure will have to include human capital metrics and commentary about human capital initiatives. Number of accidents and those killed may be reported.

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Learning Visions

AUGUST 8, 2023

Cara North , “Building an L&D Control Tower for Metrics” Six months into a new job where Cara had been focusing on getting good training assets out for a semiconductor manufacturing company, her boss asked her, “So, how do you go from being reactive to being proactive ?” She says to understand “how does my organization make money?”

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CLO Magazine

MAY 25, 2021

The first step to increase leadership diversity is to increase awareness of the organization’s current diversity metrics, as well as diversity goals; if there is no awareness of this information it is difficult to make any progress at all. Increase External Hire Diversity to Increase Diversity of Successor Candidates.

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CLO Magazine

NOVEMBER 5, 2020

So, no specific metrics are offered, but the SEC has provided pretty clear direction. While the SEC has not provided any specific metrics they expect to see, the International Organization for Standardization has in their December 2018 Guidelines for Internal and External Reporting. Let’s take it to the next level.

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Metrics Diversity Training Stock Security 111

CLO Magazine

DECEMBER 28, 2023

The First ISO Standard on L&D Metrics Is Coming Speaker: Dave Vance , Executive Director, Center for Talent Reporting No sponsor 4. Sponsored by: Hogan The post Chief Learning Officer’s most-watched webinars of 2023 appeared first on Chief Learning Officer - CLO Media. Jocelyn Hays , M.S.,

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CLO Magazine

NOVEMBER 16, 2022

Possible metrics: coverage of key skills; cost; cost per relevant asset. Possible metrics: average monthly active users, proportion of workforce who are aware; open rates, click-through rates and downstream positivity about the learning experience. Possible metrics: percent of returning users; NPS score. Navigability.

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CLO Magazine

JANUARY 5, 2022

The business world needs metrics beyond efficiency and productivity. In the learning space, organizations should use traditional metrics in learning and training such as learning effectiveness, business KPIs and ROI. Historically, both categories of metrics have been used to determine the composition and capabilities of the workforce.

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CLO Magazine

DECEMBER 9, 2020

This approach can allow an organization to verify the impact of the learning in general, checking its impact on key financial business metrics (e.g., The starting point of this method is the definition of the two key variables we want to study: learning effort and business metrics.

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CLO Magazine

MAY 27, 2021

Focus on key behaviors and develop key manager metrics. Further, managers tend to be evaluated by limited metrics – did they meet the revenue, sales and performance targets set for the team? Those are still necessary but we need separate metrics that tell the company how the manager is doing on individual behaviors.

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CLO Magazine

FEBRUARY 23, 2023

A visual display in a prominent area of the workplace/virtual digital board with key performance metrics. Also read part one in this series: “ Nurturing collaboration: A CLO’s guide to process flow.”

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CLO Magazine

APRIL 4, 2019

Only 58 percent of respondents said their measurement and metrics are fully aligned with learning strategy. And only 45 percent report externally benchmarking their measurement and metrics practices. Additionally, when it comes to learning metrics process, the vast majority of organizations are struggling with integration.

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CLO Magazine

FEBRUARY 15, 2017

I’ve also got a chapter on meaningful metrics, which discusses what CLOs should keep their eye on to make sure they’re doing OK. What I try to do on a daily basis is turn everything into a leadership learning session, so that they’re thinking like a CLO as opposed to a project manager or program manager.”.

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CLO Magazine

JULY 22, 2021

Teams are established with clear goals, outcomes and deliverables, as well as metrics and measures to ensure they’re delivering. Measures and metrics are focused on outcomes and contributions rather than timelines and completion of tasks. Built to adapt. Organizations that are built to adapt are both “hardwired” as well as fluid.

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CLO Magazine

DECEMBER 1, 2021

Despite the increase in spending on leadership coaching, CLO and Sounding Board’s research suggests measuring the return on investment remains a challenge for many organizations. The post The leadership coaching revolution is here appeared first on Chief Learning Officer - CLO Media.

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Degreed

JANUARY 27, 2021

Keeping people’s skills in sync with the constantly changing world of work is the biggest talent challenge of our time,” according to Degreed CLO Kelly Palmer. Metrics can include a skills inventory, skills ratings, and skills progression with the ultimate goal of seeing how people are filling their skills gaps.

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Metrics Skills ROI Strategy 71

CLO Magazine

AUGUST 2, 2021

Do we have metrics that we could look at to see if they shift? We will do our studies along the way to make sure that those metrics are moving in the right direction.”. The post Continuous learning with a purpose appeared first on Chief Learning Officer - CLO Media. Those are their indicators that there’s a problem.

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CLO Magazine

SEPTEMBER 21, 2016

They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts. Were these future CLOs able to see these projects in a larger context and over a longer term? Focusing on defined data and metrics. Strategic Management.

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CLO Magazine

APRIL 4, 2019

Only 58 percent of respondents said their measurement and metrics are fully aligned with learning strategy. And only 45 percent report externally benchmarking their measurement and metrics practices. Additionally, when it comes to learning metrics process, the vast majority of organizations are struggling with integration.

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CLO Magazine

AUGUST 15, 2018

To realistically determine the ROI of training and development programs, companies need to stop focusing solely on causation metrics and start focusing more on correlation. That data can then be leveraged by correlating with metrics that are monitored anyway, such as performance and potential. Prioritizing Correlation, Not Causation.

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CLO Magazine

AUGUST 27, 2018

Look for a low friction path to a quick win, even if the metrics don’t seem impactful yet. Find a few metrics that are easy to monitor and incorporate them into your daily huddles or weekly staff meetings. Find a few metrics that are easy to monitor and incorporate them into your daily huddles or weekly staff meetings.

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Harbinger Interactive Learning

MAY 17, 2021

These experts gathered to talk about ‘ Designing L&D for success in the post-pandemic world: The CLO Point of View.’ The panel had an intriguing exchange of thoughts about the shift in the role of a CLO and the redesigned L&D function and corresponding change in KPIs. Shift in the Role of CLO and the Changing L&D KPIs.

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Harbinger Interactive Learning

MAY 17, 2021

These experts gathered to talk about ‘ Designing L&D for success in the post-pandemic world: The CLO Point of View.’ The panel had an intriguing exchange of thoughts about the shift in the role of a CLO and the redesigned L&D function and corresponding change in KPIs. Shift in the Role of CLO and the Changing L&D KPIs.

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CLO Magazine

APRIL 9, 2024

Are there criteria and metrics in place to evaluate the health of talent pools? The post Unleashing your talent through internal mobility appeared first on Chief Learning Officer - CLO Media. Questions Do structured, coherent and integrated talent pools (e.g., Build talent pipelines Nothing is worse than a leaking pipe.

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CLO Magazine

OCTOBER 28, 2019

At the CLO Symposium on Oct. In large part, they will be made in e-learning delivery; analytics, workforce performance metrics, evaluation and dashboards; and competency management (Figure 3). The post Technology choices need to be strategic appeared first on Chief Learning Officer - CLO Media.

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