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Meet the CLO Advisory Board: David Vance

CLO Magazine

In 2006, he was awarded CLO of the Year. CLO: What was your official first job in learning and development? CLO: What lessons did you learn in 2020 that you plan on taking with you into 2021? Vance was awarded CLO of the Year in 2006. CLO: How do you enjoy spending your time outside of work? I came in sideways.

CLO 79
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Measure what matters

CLO Magazine

So, as someone steeped in metrics and analysis, she decided her team was going to measure the ROI of the function to prove the value of the function to the company. Butts in seats – Over the course of my career I’ve heard this metric ridiculed again and again. Let’s embrace the metric that the company values and frame it accordingly.

Metrics 78
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Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking. . Photo by David Lubarsky.

CLO 68
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ATD Core 4 - July 24-26, 2023 - Washington, DC

Learning Visions

During the opening keynote session, a raise of hands indicated that a huge percentage – maybe more than 80%? – Megan’s fun opening session took us through the 30 year adoption cycles for new technologies (see Paul Saffo, The 30 Year Rule from 1992 ) – there’s the early hype days of a tech and then 30 years later it might become the norm.

Metrics 130
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Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

In her first few months as EY’s CLO, Sugrue presented her vision for learning at the company: to increase the alignment, effectiveness and brand of learning at EY. Sugrue’s team also added two open-ended questions to the survey and began using machine learning to identify what people like most and what they would change.

CLO 59
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A framework for discoverability

CLO Magazine

Possible metrics: coverage of key skills; cost; cost per relevant asset. Possible metrics: average monthly active users, proportion of workforce who are aware; open rates, click-through rates and downstream positivity about the learning experience. Possible metrics: percent of returning users; NPS score. Navigability.

Metrics 77
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COVID-19 didn’t challenge managers, it exposed them

CLO Magazine

Managers should pay attention to the struggles that employees are having and have open and honest conversations about it – as well as share their own struggles. Focus on key behaviors and develop key manager metrics. Use the above metrics with the understanding that doing well in key areas will often get you solid results.

Metrics 101