CLO Magazine

APRIL 28, 2020

There are two very significant developments here, each of which will change the way human capital metrics are reported. This standard represents the work of a large, international group of experts who spent three years deciding which human capital metrics (measures) should be collected and reported.

Analytics 101

Analytics Report Metrics Phillips 101

Degreed

JANUARY 27, 2021

Moreover, nearly half (46%) of all workers surveyed say their current skills are becoming obsolete. Keeping people’s skills in sync with the constantly changing world of work is the biggest talent challenge of our time,” according to Degreed CLO Kelly Palmer. Upskilling: Your Path to Workforce Retention. Assess skills.

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Metrics Skills ROI Strategy 71

CLO Magazine

APRIL 4, 2019

According to a survey of the Chief Learning Officer Business Intelligence Board, conducted from June to July 2018, a staggering 58 percent of learning professionals are unsatisfied with the extent of learning measurement that occurs within their organization (Figure 1). And only 27 percent measure the formal ROI for learning.

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CLO Magazine

AUGUST 15, 2018

However, using the Kirkpatrick Model to calculate not just the human benefit, but also the financial impact – the ROI – can prove difficult. To realistically determine the ROI of training and development programs, companies need to stop focusing solely on causation metrics and start focusing more on correlation.

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Metrics Diversity Training Kirkpatrick Develop 85

Lambda Solutions

JUNE 14, 2020

What metrics and sources to use in implementing learning analytics. Evaluating Learning Analytics and Measuring ROI. Data Points to Prove the ROI of Learning Analytics. This data can be sorted, filtered, and correlated to specific metrics, such as activity and course completions. Adding ROI to Kirkpatrick.

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Analytics Guide Metrics Blended Learning 130

CLO Magazine

NOVEMBER 25, 2019

You will have the information you need to make evidence-based decisions, set priorities and determine where to invest your valuable time and resources to optimize your business ROI. Gather pertinent data, including the business metrics your organization uses to measure progress in those areas that are most important to success.

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Leadership Informal Develop Metrics 89

CLO Magazine

SEPTEMBER 21, 2016

That very question was asked in a recent survey by Chief Learning Officer magazine of executives who are members of its Business Intelligence Board. They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts.

CLO 32

CLO Metrics Virtual Classroom Blended Learning 32

Degreed

MAY 14, 2019

Korn Ferry surveyed 1,500 business leaders around the world, and 66% said that there will be a shortage of talent by 2020. The metrics for this department speak to acquisition goals and the speed of achieving them. Starting with the Talent Team again, it could be as simple as creating metrics and rewards for internal hires.

Mobile 56

Mobile Metrics Social Networks ROI 56

Limestone Learning

MARCH 28, 2024

PT: The Relationship of the CLO to the CFO Influencing the CFO is paramount, particularly for the Chief Learning Officer (CLO), whose initiatives often face scrutiny during cost-cutting measures. Chairman, ROI Institute and former L&D manager and HR executive, who spends much of his time working with top executives, including CFOs.

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Free Develop Diversity Training Brandon Hall 81

Jay Cross

OCTOBER 16, 2011

Along with my Internet Time Alliance colleagues Jane Hart & Clark Quinn and several hundred chief learning officers, I attended the Fall CLO Symposium this week. It’s intended to underpin the dialog between CLO and executive management. “Nobody cares about internal metrics.” What was Columbus’s ROI?”

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CLO ElementK Element K SkillSoft 43

CLO Magazine

AUGUST 17, 2017

The learning function must deliver performance gains and measurable ROI — both of which require careful planning and a transparent process illustrating exactly where and how funds will be spent. Know what’s happening elsewhere in the industry by reading research reports, benchmarking surveys and trade publications.

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Budget Metrics Compliance Training Design 74

CLO Magazine

MAY 24, 2017

It’s time to take the CLO role to a higher level, not just on the organization chart, but in terms of influence and organizational accomplishment. Chief Learning Officer ’s “2015 CLO Measurement and Metrics Survey” indicated that 36 percent of CLOs are using business impact to show the value of learning to the broader enterprise.

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CLO Culture Global Metrics 63

CLO Magazine

NOVEMBER 26, 2021

As with many L&D program objectives, the ROI of wellbeing strategies comes down to effective measurement. In partnership with a client who is prioritizing wellbeing at work, we’ve created a wellbeing dashboard with a constellation of metrics to help create a fuller picture of team members’ happiness.

Leadership 109

Leadership Skills Metrics Teams 109

CLO Magazine

MARCH 7, 2018

According to a survey of the Chief Learning Officer Business Intelligence Board, an overwhelming 93 percent of learning organizations either currently or plan to measure employee response to training (Figure 1). This survey was conducted from June to July 2017. Fourteen percent have no formal metric reporting in place (Figure 5).

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Management Metrics Kirkpatrick Survey 60

CLO Magazine

AUGUST 20, 2018

In a recent survey conducted by LEO Learning and Watershed , 60 percent of surveyed practitioners reported they feel more pressure from their executive teams to demonstrate L&D’s impact across the organization. These tools also captured sales data to demonstrate the effectiveness and ROI of each marketing campaign.

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xapi Analytics Metrics Augmented Reality 80

CLO Magazine

AUGUST 24, 2013

The company organizes its learning evaluation data using a tool, Metrics That Matter, from KnowledgeAdvisors that connects directly to its learning management system. Managers input progress measures into the LMS, which streamlines the data to Metrics That Matter.

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Evalution Metrics Phillips ROI 55

CLO Magazine

SEPTEMBER 17, 2018

In 2015, Tyson conducted an employee satisfaction survey of frontline plant workers at Springdale and discovered that many of them were interested in English language learning programs. We realized the survey was trying to tell us something important,” he said. Stable team members drive more stable workforce metrics,” he said.

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Metrics Classes Internationalization Program 63

CLO Magazine

MARCH 16, 2017

Ernst & Young conducts an annual global people survey of employees in every service line across the business. Last year Ernst & Young studied the linkages between the survey conducted in 2009 with 2009 and 2010 financial, operational and brand measures for all organizational units.

Metrics 52

Metrics Engineering Leadership ROI 52

Eduson

DECEMBER 2, 2015

We talked with Hilton's T&D Leader Kimo Kippen, who won the CLO of the Year Award in October. A regular engagement survey helps us to find out whether Team Members are engaged in their job and in learning. ROI of Learning. Along the way we conduct assessments, as well as use score cards, dashboards and metrics.

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Blended Learning Metrics Association Learning Management System Ratio 40

CLO Magazine

AUGUST 24, 2016

Learning leaders have to resist the lure of what’s trendy to ensure their investments drive actual business outcomes that lead to a measurable ROI. The Quest for Metrics. To avoid making costly technology mistakes, many customers are looking for better analytics and metrics to help them assess learning impact.

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Metrics Technology vendor SkillSoft 32

CLO Magazine

DECEMBER 19, 2019

There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. For the second year in a row, her research team conducted an in-depth survey and deep analysis of current and future learning executives to uncover the path forward. Show Notes: CLO Role of the Future Executive Summary.

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CLO Research Roles Podcasts 75

CLO Magazine

MAY 21, 2019

Done effectively, leadership development can have a positive impact on the business (sales, customer satisfaction, operational efficiency), ultimately leading to a beneficial ROI. The current low survey ratings will flip. Results orientation: What financial metrics did you prioritize to assess performance achievement?

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Simulations Leadership Behavior DDI 55

CLO Magazine

JUNE 23, 2017

And talent, CEOs say, is what will distinguish an organization from its competition, according to the 2017 PwC “CEO Survey.” Learning and development leaders spend nearly all of their time and effort developing talent, concurrently managing the cost of learning per employee and optimizing learning ROI.

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Cost Develop Metrics vendor 65

ID Reflections

JUNE 9, 2010

Never build a training program that dont have a ROI. And when I say ROI it should not be how many people were trained and what their training scores were. True ROI is when you can let people know how the training has brought about marked change in performance. there are any. So goes back to linking it to KPI'S and SLA's.

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Consulting Social Networks LinkedIn Discussion 141

CLO Magazine

SEPTEMBER 11, 2013

Learning and development organizations can adopt business metrics such as profitability, top-line revenue growth and bottom-line improvements instead of simply measuring correlations. For some, an impassioned debate continues to swirl around whether businesses take leadership and development seriously.

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Metrics Behavior Leadership Consulting 54

Association eLearning

NOVEMBER 1, 2017

Asking for feedback through surveys isn’t organic, two-way conversation. No Metrics, No Proof. Having metrics to back up your work can help you get stakeholder buy-in for future projects. Return on investment (ROI) is one of the most commonly used metrics. Start a dialogue. But you shouldn’t stop there.

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Metrics Conference Masie IBM 189

CLO Magazine

SEPTEMBER 9, 2019

I really enjoy selecting the profiles and getting to read about these CLOs that go on the cover of all of our issues. Mike: We should also mention Liz Loutfi who also is one of our editorial team who works on CLO. Ashley: I mean, before I came to CLO I pretty much didn’t know anything about CLOs.

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Kaplan Trust Services Teams 48

CLO Magazine

JANUARY 29, 2014

A 2012 Towards Maturity benchmarking study (Figure 1) showed that: • 95 percent of companies surveyed want to use technology to increase best practice sharing, but only 25 percent are achieving this. Micro-polls and pop-up surveys for point-of-interaction measurement can help. ” he said.

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Informal Learning Social Informal Brandon Hall 64

CLO Magazine

MARCH 25, 2020

At a recent CLO Exchange, a learning leader said his success with measurement came back to “starting with the business questions you’re trying to answer.”. Whether you’re measuring basic Level 1 results or a big business impact study, it’s great to prove that students liked your training or that key metrics went up.

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Metrics Score Learning Examples 89

CLO Magazine

NOVEMBER 14, 2013

The Centre for Learning and Performance Technologies runs an annual survey titled Learning in the Workplace. The survey reported that 68 percent of those working in HR or learning and development consider formal training and e-learning “to be of little or no value for them in the workplace.”

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Suite Training Train Social Networks 65

CLO Magazine

APRIL 24, 2023

HR professionals and managers tend to be risk-averse and may not believe in the ROI of these programs. To identify potential upskillers in this cohort, you’ll need to query your HR data, survey managers and check performance metrics. Cross-check their performance reviews and metrics, customer reviews and peer reviews.

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Job Metrics Attitudes Roles 101

CLO Magazine

DECEMBER 4, 2012

When done correctly, ROI generates key decision-support metrics for learning and aligns thinking with business objectives. ROI is not a number; it is a story that supports the idea that value is being created in the business. Building Decision-Support Metrics Getting to ROI is like building a court case.

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ROI Metrics Ratio Performance Support 66