CLO Summit Comes To India

Upside Learning

Upside Learning is happy to be associated with the inaugural CLO Summit India. CLO is a respected forum worldwide and it is exciting to see them initiate activities in India. Excerpted from the CLO Summit brochure: “A day filled with inspiring keynotes, a few crisp panel discussions, stimulating presentations. CLO Summit organizational learning Tags: Training Companies Training Outsourcing Upside Learning eLearning eLearning Development eLearning.

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This is Why Operational Efficiency Will Make You a More Successful CLO

Infopro Learning

These people, processes, and technologies all have dollar figures attached to them and, as the CLO knows more than most, the dollars start to add up quickly. For the CLO who is continuously asked to do more with less, creating more operational efficiency is crucial to the success. Leveraging Business Partnerships Can Be a Quick Win for the CLO. Nelson Hall reports that outsourcing training activities is 25% less expensive than working with internal teams.

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To Outsource or Not to Outsource

CLO Magazine

Outsourcing in learning and development has an inconsistent reputation. Full-time employees can lose their jobs; control over certain aspects of the business can be lost; or it ultimately cost more to outsource rather than to keep learning in house. While there’s some measure of truth to those protests, an effective L&D outsourcing program can have a positive impact on an organization. And tools like this are one of many that can be outsourced to an outside vendor.

Outsourcing: Satisfaction Is Up, Spending Is Down

CLO Magazine

The decision to outsource rests often on the training quality, subject matter expertise and industry knowledge. Last year, this study revealed slightly fewer organizations were outsourcing training activities. This year there is a small decline in the share of training budget devoted to outsourcing and a decline in the total spending on outsourcing. More than 180 BIB members shared their plans, objectives and feeling on training outsourcing.

The CLO’s Critical Role: Nine Areas for Action

CLO Magazine

The previous Business Intelligence column presented an instrument designed to assess the extent to which the CLO and the learning enterprise add value to the organization. The 30-question instrument detailed specific areas that define this critical role of the CLO. This strategy involves a significant use of outsourcing, offshoring, temporary contract employees and sometimes hiring fully competent individuals so that no additional training and development is needed.

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CLO Investments Focus on Relevance and Technology

CLO Magazine

Outsourced learning services: After several years out of favor, outsourcing of learning services continues to recover. While it is not a large portion of the learning market, firms that do outsource often consider increasing their outsource relationships. CLOs continue to be thoughtful with their use of training dollars, spending most on areas that offer fast, visible results.

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THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

The talent pool will go global – Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing. The role of the CLO will be to drive this change NOW! joyandlife writes about The Changing Role of L&D and CLO where he mentions adaptiveness, rapid reaction times, learning agility and flexibility as key requirements. I am not the kind to crystal gaze. I lay no claim to being able to predict the future.

Building by breaking

CLO Magazine

“The diversity of experiences, traveling the world, meeting incredible people, working with other people that were doing human capital work in the executive space, in the recruitment process, automation and outsourcing space,” Rabinowitz says.

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Is automation enhancing or harming your employee experience?

CLO Magazine

If you don’t have the staff resources to have someone available in real-time, consider outsourcing those front-line interactions to a professional live, HR shared service that is on call when you need them. Outsourcing may sound counter-intuitive to creating connections but it’s not.

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How to make remote leadership development work for your business

CLO Magazine

If you outsource a service or training professional to train your managers, make sure they offer development resources specific to guiding remote teams. The post How to make remote leadership development work for your business appeared first on Chief Learning Officer - CLO Media.

Meaningful training analytics: 1+2 ? 4

CLO Magazine

Executives were not impressed, and they decided that training could be outsourced to save money. 4 appeared first on Chief Learning Officer - CLO Media. When the pandemic began, Susan was tasked with creating a remote leadership program for her company’s managers.

CLOs Need and Want External Help

CLO Magazine

Most enterprises that outsource learning are satisfied with their external providers and expect to increase spending levels. Learning programs can be grown organically over time, developed in-house, outsourced to a learning provider or implemented using some combination of in-house and external expertise. The decision to outsource rests often on the volume and quality that internal staff can support. However, CLOs seem willing to outsource both core and non-core activities.

Collaborating with colleges can help businesses gain a competitive edge

CLO Magazine

By outsourcing this work, Setton was able to stay focused on their daily operations and save costs from having to allocate time and resources. The post Collaborating with colleges can help businesses gain a competitive edge appeared first on Chief Learning Officer - CLO Media.

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Excellence in Partnership

CLO Magazine

Excellence in Partnership recognizes vendors or consultants that have effectively supported a client’s learning and development function to set strategy or establish or implement a program via consulting or whole or partial outsources services.

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Learning leaders reexamine sexual harassment prevention in light of new state laws

CLO Magazine

The learning and development team decided to outsource when they developed the program, said Citi Chief Learning Officer Cameron Hedrick. The post Learning leaders reexamine sexual harassment prevention in light of new state laws appeared first on Chief Learning Officer - CLO Media.

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Combat Content Overload

CLO Magazine

Training magazine’s 2017 “Training Industry Report” found that organizations are spending an estimated 28 percent of their L&D budgets on content development, much of it outsourced to content creation agencies. In my years as a CLO, I’ve encountered numerous similar problems at organizations around the world. The post Combat Content Overload appeared first on Chief Learning Officer - CLO Media.

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Finding, Engaging and Developing Talent in a New Reality

CLO Magazine

The growth of a gig economy and outsourcing. Organizations are choosing to outsource or partner rather than build their own core assets, meaning a large part of the organization consists of nonsalaried workers. The post Finding, Engaging and Developing Talent in a New Reality appeared first on Chief Learning Officer - CLO Media. The future of work is here. It is fast-paced, complex, agile, digital and demands organizations be innovative, inclusive and purpose-driven.

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Maximizing Investment in Coaching

CLO Magazine

Engaging an external coach is not an excuse for line managers to outsource their leaders’ growth, and supporting from the sidelines is not enough. The post Maximizing Investment in Coaching appeared first on Chief Learning Officer - CLO Media. Coaching is a powerful growth accelerator. Whether to prepare the next generation of leaders or unlock the potential of current leaders, organizations are using executive coaching increasingly to bolster their talent development.

How Predictive Analytics Can Help Companies Hire Faster, Better, Stronger

CLO Magazine

Giancarlo Di Vece is president of Unosquare, a software development outsourcing service. The post How Predictive Analytics Can Help Companies Hire Faster, Better, Stronger appeared first on Chief Learning Officer - CLO Media. In a recent survey of more than 1,000 business leaders, CEOs and other C-suite executives, they said “attracting and retaining talent” is their top concern.

Adults are Anxious about Technology

CLO Magazine

Among the poll’s key findings: Adults no longer feel that outsourcing or being replaced by younger workers is the greatest threat to their jobs. Tags: technology The post Adults are Anxious about Technology appeared first on Chief Learning Officer - CLO Media. Adults often have a lot on their minds, but according to a recent Pearson study, the collar-pulling concerns motivating them to go back to school have changed.

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Learning 2014: Mobile and Social Opportunities

CLO Magazine

One CLO said, “I believe the country is on the right track and the worst of economic issues are behind us.” And several see an ongoing change toward learning from leadership, reflecting a “paradigm shift in our executive management, and continued growth by our company,” as one CLO said. “Well-developed leadership programming throughout from entry-level employees through senior leaders” is essential, said one CLO.

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The Workplace Self-Training Paradigm

CLO Magazine

And it’s true, the notion of a mortarboard-to-gold-watch career has been largely replaced by at-will employment, outsourcing and automation. The post The Workplace Self-Training Paradigm appeared first on Chief Learning Officer - CLO Media. Much has been made of the abbreviation of employment tenure, now averaging just four years according to the Bureau of Labor Statistics.

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A Bright Future for State Farm

CLO Magazine

To address the first challenge, State Farm outsourced the processing of tuition assistance paperwork to EdAssist. By outsourcing tuition-assistance processing, State Farm was able to reduce the employee count of the unit handling this work by one part-time and two full-time employees, a significant savings in salary and benefits. The post A Bright Future for State Farm appeared first on Chief Learning Officer - CLO Media.

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Leave Learning to Employees, sort of

Jay Cross

CLO magazine November 2015. This article describes the CLO of Kaplan as he adapts to a world where employees can route around learning to find their own content. The CLO long ago abdicated responsibility for the totality that might be labeled learning in favor of focusing on specific issues. The Kaplan CLO states his situation honestly: At the end of the day, I as the learning professional am not going to change how the business runs. The CLO feigns near helplessness.

How to Combat the Leadership Crisis

CLO Magazine

Rajkumar, former CLO at Dr. Reddy’s Laboratories, agreed that customizing culture-related leadership development offerings is important, as is context for learning when developing leaders. Tags: leadership development The post How to Combat the Leadership Crisis appeared first on Chief Learning Officer - CLO Media. Leadership development is failing. The leadership pipeline is low, and executive search firms are growing thanks to a pronounced need for talented leaders at all levels.

Telus About Your Global Learning

CLO Magazine

It’s been an interesting path that’s brought Braden to her current role as global vice president and chief learning officer for Telus International, a worldwide provider of customer-service outsourcing and IT services. The post Telus About Your Global Learning appeared first on Chief Learning Officer - CLO Media. Growing up in Overland Park, Kansas, a busy suburb of Kansas City, Michelle Braden didn’t have dreams of becoming a learning professional.

How can we overcome tech paralysis?

CLO Magazine

So, outsourcing decision-making, outsourcing performance support, outsourcing a variety of different key business processes that typically would have been part of the training department’s domain — generating performance-support tools, knowledge bases, software simulations and training systems — all of those types of things are now starting to move outside of the four walls of the enterprise and into the cloud as well, and that is very disruptive and is only going to increase.

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Excellence in Partnership

CLO Magazine

Recognizes vendors or consultants who have effectively supported a client’s learning and development function to set strategy or establish or implement a program via consulting or whole or partial outsources services. Tags: Learning In Practice Awards The post Excellence in Partnership appeared first on Chief Learning Officer - CLO Media. Learning in Practice Awards 2016.

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Good Vibrations

CLO Magazine

Almost half of surveyed CLOs (47 percent) expect to make a significant increase in learning strategy spending and 20 percent are cutting funds for outsourced learning. According to CLO Business Intelligence Board data, the top three areas of learning technology spending are e-learning, analytics and instructor-led delivery (Figure 5). CLOs are feeling good about 2018.

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Research Briefs

CLO Magazine

The CLO''s 2015 Inbox: Preparing for the Near Future: A Chief Learning Officer - $99.95 Leadership Development and Executive Education: A CLO Executive Research Brief - $99.95 Outsourcing: A Chief Learning Officer Executive Research Brief - $99.95 Today’s learning organizations continue to seek more effective and efficient ways to design, deliver and track training with tight budgets, and often outsource core functions and projects. Why outsource?

Excellence in Partnership

CLO Magazine

Excellence in Partnership recognizes vendors or consultants that have effectively supported a client’s learning and development function to set strategy or establish or implement a program via consulting or whole or partial outsources services. The post Excellence in Partnership appeared first on Chief Learning Officer - CLO Media.

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5 Types of Star Performers Companies Overlook

CLO Magazine

Stars relying more narrowly on their own individual performance may need to reinvent themselves if their area of excellence becomes obsolete due to artificial intelligence, consolidation, outsourcing or some other factor, Bentley noted. The post 5 Types of Star Performers Companies Overlook appeared first on Chief Learning Officer - CLO Media. There’s more than one way to be an office rock star.

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Power Up Your L&D Partnerships

CLO Magazine

In fact, as of March 2016, more than 50 percent of enterprises outsource at least some of their learning and development needs according to the International Data Corporation. Not only are these scores lower than the CLO BIB data, but suppliers view their relationships as somewhat better than their clients do. The post Power Up Your L&D Partnerships appeared first on Chief Learning Officer - CLO Media. “How in the world did you pull that off?”.

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Will AI Help Close the Skills Gap?

CLO Magazine

” Instead of investing money on reskilling current employees, Schawbel said companies would rather just outsource the jobs or invest in AI. Forty percent of HR leaders believe artificial intelligence will help fill the skills gap. That’s according to a new study by Learning House and Future Workplace, which surveyed 600 U.S. HR leaders.

Show Me the Money — and the Strategy

CLO Magazine

In the 2016 CLO Learning Investments Survey, published this past October, more than 120 CLOs described their intentions to expand learning technology and services use and detailed how their spending will change between 2016 and 2017. While spending on technology, content and strategy are increasing, after several years “out of favor” and declining as an investment priority, outsourcing learning services remains stable. Good news, learning leaders.

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The Changing Face of Work and Workplace Learning

ID Reflections

The talent pool will go global -- Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing. The role of the CLO will be to drive this change NOW! joyandlife writes about The Changing Role of L&D and CLO where he mentions a daptiveness, r apid reaction times, learning agility and f lexibility as key requirements. I am not the kind to crystal gaze. I lay no claim to being able to predict the future.

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The Business Partnership Award

CLO Magazine

C3 provides outsourced customer management solutions and developed an initiative called Progressively Achieving Career Experience. Dell EMC Education Services had a problem with training delivery: low net promoter scores for the outsourced partners around the world who take care of customer service. The post The Business Partnership Award appeared first on Chief Learning Officer - CLO Media.

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