The Three Levers of a Successful CLO

Infopro Learning

With the increased ability to link learning back to the bottom-line, organizations are realizing that the ROI of training programs is on-par with, and often even higher than, traditional investments, such as new technology, plant upgrades, and other more “tangible” investments. It isn’t just internal teams noticing this trend either, the market is taking notice. As a CLO, this is your burden to bare, as most decisions to spend less fall on your shoulders.

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Meet the CLO Board: Kevin Wilde

CLO Magazine

In 2007, he was named CLO of the Year. CLO: How did you first become interested in learning and development? I’d never seen the topic of leadership and training and influence, and just became enamored with that whole idea about leaders making a big difference for team performance.

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Sydney Savion is the 2020 CLO of the year

CLO Magazine

As the COVID-19 pandemic desecrated global economies, L&D was in the hot seat, with many learning leaders and teams working quickly to meet the rising demands of workforces entering a new chapter of work, from remote training, coaching and development opportunities to layoffs and outskilling.

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The First Lever of a Successful CLO: Performance Transformation

Infopro Learning

To read more see the whole guide “ The Three Levers of a Successful CLO ”. Most L&D organizations consist of people who have been rewarded on their ability to get learners to consume training, and as an added bonus, they create training programs that learners enjoy. In other words, they have been trained to improve the performance of their training programs and not the performance of the people who consume the training.

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This is Why Operational Efficiency Will Make You a More Successful CLO

Infopro Learning

certain processes, such as the global roll-out of a compliance training program, remain overwhelmingly complex. These people, processes, and technologies all have dollar figures attached to them and, as the CLO knows more than most, the dollars start to add up quickly. For the CLO who is continuously asked to do more with less, creating more operational efficiency is crucial to the success. Leveraging Business Partnerships Can Be a Quick Win for the CLO.

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Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. Navy, he joined the bank’s management development program more than 25 years ago, starting as a teller and a banker. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking. Photo by David Lubarsky.

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An Unexpected Road to CLO

CLO Magazine

Kathy Gallo, senior vice president and CLO of Northwell Health, began her career as a staff nurse with an educational background in nursing and business. When she was offered the opportunity to become CLO for Northwell Health – the first CLO role in health care – she accepted. And that there’s not much we can do by ourselves – that we really need to work in a team. The post An Unexpected Road to CLO appeared first on Chief Learning Officer - CLO Media.

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Innovation and the CLO

CLO Magazine

Far too many innovation programs fail to deliver the desired results. The CLO Role. Given these conclusions, the CLO is in a great position to make a difference in innovation. However, Bezos and the Amazon team rely on innovation that comes from the employees. So, what can the CLO do? The CLO should also sponsor programs such as innovation champions, innovation labs and innovation task forces. Jack J. Phillips is chairman and Patti P.

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The CLO Holiday Wish List

Litmos

Mike’s CLO Holiday Wish List for 2019: Automation and AI everywhere. Especially for large companies, it’s just not possible for the L&D team to keep up with even semi-manually managing the entire learning program and making sure that all learners are seeing and completing the courses they need to perform at their best. A global perspective on learning programs. The post The CLO Holiday Wish List appeared first on Litmos.

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How to Become a Digital CLO

CLO Magazine

In 1994, software company Asymetrix released ToolBook, a computer-based training authoring tool that made it possible for virtually anyone to create web-based training programs. They will fundamentally alter the CLO’s job and how their teams work. Over time that forced CLOs to adopt new skill sets and build stronger relationships with the IT team. Accenture CLO Rahul Varma was one of the forward thinking learning leaders who lived through this transformation.

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Status Quo? Not This CLO

CLO Magazine

By 2015 he was the new vice president and CLO. “We Gandarilla’s rapid evolution from consultant to leadership required him to mature quickly into a leader who can command the respect and loyalty of his teams. Daniel has been very successful stepping up into this role and after two short years, the organization cannot imagine a more suited CLO.”. We saved $2 million in year one from that initiative alone, which has allowed us to implement new programs,” he said.

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Podcast 28: How Tasty Is Your Product Training? – With Mike Martin, CLO of SAP Litmos

Talented Learning

What led you to this current role as CLO at SAP Litmos? From the first day I was hooked, so I gained a lot of experience in outdoor team-building and education. It’s unusual for an LMS company to have a CLO, but Litmos does. Interesting… So with a CLO behind the Dojo, there’s one person who’s responsible for training our staff in a way that’s really consistent with the training our customers get.

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Jim Woolsey is the 2019 CLO of the Year

CLO Magazine

In fact, before leaving his office the day before hopping on a plane to attend Chief Learning Officer ’s 2019 Fall Symposium in Chicago, where he would receive this year’s 2019 CLO of the Year award, he sent a note to his team about setting up the next step in evolution they will head at DAU. But his path was not entirely unusual for a CLO. Woolsey also helped launch the Services Acquisition Workshop Program that same year, a success for DAU’s overall business performance.

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CLO Q&A: Learning and the Performance Review

CLO Magazine

He sat down with Chief Learning Officer at the CLO Breakfast Club event in Philadelphia in March and shared his perspective on the role of a learning executive, his background as an industrial-organizational psychologist and his advice for CLOs. For more on Orlando’s talk along with highlights from the event series, visit the CLO Breakfast Club library. In that study, we took our 60 most high performing teams as judged by our CEOs.

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Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

In her first few months as EY’s CLO, Sugrue presented her vision for learning at the company: to increase the alignment, effectiveness and brand of learning at EY. Sugrue’s team also added two open-ended questions to the survey and began using machine learning to identify what people like most and what they would change. Sugrue created a four-pronged measurement strategy: reporting, program evaluation, analytics and special studies. That is the role of the CLO,” she said. “To

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Jim Woolsey is the 2019 CLO of the Year

CLO Magazine

In fact, before leaving his office the day before hopping on a plane to attend Chief Learning Officer ’s 2019 Fall Symposium in Chicago, where he would receive this year’s 2019 CLO of the Year award, he sent a note to his team about setting up the next step in evolution they will head at DAU. But his path was not entirely unusual for a CLO. Woolsey also helped launch the Services Acquisition Workshop Program that same year, a success for DAU’s overall business performance.

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Learning to Be a CLO

CLO Magazine

Penn’s doctoral program is at the forefront of CLO education. The University of Pennsylvania’s CLO doctoral program is the only doctoral program in the world designed exclusively around enterprise learning, with 50 learning leader and CLO graduates since 2006. The three-year, at-work executive program through the Graduate School of Education also draws faculty from the world-renowned Wharton business school.

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CLO Podcast: Visa’s Karie Willyerd on Learning Strategy

CLO Magazine

She took on the brand new role of global CLO at Visa in 2018. Practice can scale the competency and confidence of your teams to ensure your organization thrives in today’s fast changing, unpredictable world. There’s so much in there that is useful to others in the CLO role, including a couple of what Karie called her “rants” about what needs to change in the way CLOs do their work. You’ve done a lot of things over your career before you started as CLO at Visa.

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Embracing long-term virtual team and leadership training

CLO Magazine

He could easily gauge whether the program content was connecting with learners and give the appropriate attention to those flying ahead or straggling behind. Adding to this dynamic is the fact that the need for high-quality leadership and team training hasn’t changed.

CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts. Another area that was considered important for the future CLO was knowledge of and experience with day-to-day general management activities such as business-case development, operational planning, financial planning, budget management, personnel management and ROI calculation.

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Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. For the second year in a row, her research team conducted an in-depth survey and deep analysis of current and future learning executives to uncover the path forward. In this conversation, Sarah unpacks the results to provide insights for the future of the CLO role. Show Notes: CLO Role of the Future Executive Summary. Most CLOs want to stay in CLO jobs.

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Kraft Heinz CLO Pamay Bassey is reimagining corporate learning with laughter and passion

CLO Magazine

Ekpedeme “Pamay” Bassey, CLO of The Kraft Heinz Co., The program, sponsored by Andersen Consulting (now Accenture) focused on applying technology as a tool for the L&D industry. Now, after coming on board as CLO for Kraft Heinz in Chicago last December, Bassey is reimagining the company’s approach to corporate learning. One of Bassey’s areas of focus as the company’s CLO is developing the framework for new academies in Ownerversity.

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Upcoming webinar: Driving business results with learner-centric programs

Docebo

Webinar: Driving business results with learner-centric programs with Brandon Hall Group. Are you enabling your sales team with a learner-centric, blended education program , or burdening them with outdated, boring training videos? For organizations with dedicated sales teams , training can be a serious challenge. His work has also appeared in Compensation & Benefits Review, T+D Magazine and CLO Magazine.

Evaluating Sales Training Programs

Unboxed

It can feel overwhelming, so treat this post as your roadmap to helping your sales team deliver. But before you zero in on new training, consider the following when evaluating sales training programs. The more accessible a sales training program is, the more involved your team will be. Along with accessibility, look for whether the training program delivers the information in bite-size courses, otherwise known as “micro-learning.”.

Developing a Well-Trained Workforce: Insights From Legendary CLO Steve Kerr

Everwise

Kerr posited that 10% of learning comes from formal class work, such as MBA programs, undergraduate courses, or lectures. Kerr reminded the audience that good managers are less expensive than bad managers: their teams are more productive, they see less turnover, and they achieve better results for the company. The post Developing a Well-Trained Workforce: Insights From Legendary CLO Steve Kerr appeared first on Everwise.

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Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. Of course, senior managers, often within human resources, had been responsible for workplace training for decades prior to the creation of the CLO role. But what has happened to the CLO during this period? How have the skills required to be an effective CLO changed? The Academic CLO.

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Leveraging strengths as a learning team through COVID-19

CLO Magazine

Travel and gathering restrictions will eventually ease, but individuals will continue to wrestle with their own comfort levels regarding when they should go back to the office or attend classes, conferences and programs.

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Top Chief Learning Officer Conferences of 2019

Continu

Plus, you will learn new ways to retool, reinvent, and improve your current learning and development program. Plus get insights into best practices and new solutions for designing, delivering, implementing, and measuring your learning programs and initiatives. These will be workshops and certification programs for your individual development. CLO Exchange. The CLO Exchange is a yearly conference that is invitation only.

Showing the ROI of key programs on a budget

CLO Magazine

The talent development team is challenged with showing the value of key programs, particularly the important, expensive programs involving a lot of people. Here are 7 ways to minimize resources and still show the value of a major program at the impact and ROI levels. It’s important for every member of the team to share the responsibilities for designing, developing and delivering impact and ROI. Everyone has a role in making the program work.

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Hiring a Chief Learning Officer?

Your Training Edge

I have found myself in discussions with a number of companies that are seeking a Chief Learning Officer (CLO), or the equivalent. What has surprised me is the hesitancy of the companies in taking the ‘step’ to a true training program, and hiring the CLO who would be responsible for it. It has been my response to point out the four main attributes to a high-end training program. Far to many management teams treat this function as an HR program.

CLO Podcast: Stephanie Speights of Children’s Health on Centralizing Learning

CLO Magazine

In this podcast recorded live in front of an audience at the House of Blues in Dallas, the chief learning officer of Children’s Health shares how to navigate centralization conversations with executives, tips to overcome organizational skepticism and how important it is to focus on getting the right people on the learning team. Since this episode was recorded, Stephanie took on the CLO role at Parkland Hospital and Health System, one of the largest health systems in Dallas.

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A Taste for Growth: CLO of the Year Rob Lauber

CLO Magazine

To solve Yum Brands’ challenges, CLO Rob Lauber has created a learning strategy that helps the business and employees grow, making him this year’s CLO of the Year. Within a few months he was asked to teach his peers, and with little background in training he became the company’s divisional operations manager, responsible for hiring professional personnel and conducting training programs and performance reviews. Team together to drive action vs. activity.

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What's a CLO to do?

The Learning Circuits

Recently I've had the circumstances to discuss the role of a CLO in a couple different environment. With the new input I've discussed and pondered, I've come to a high level definition of what a CLO's responsibilities are. The Role of a Chief Learning Officer A CLO's responsibility is to create an environment in which all involved are meeting the company expectations for performance and are exceeding their personal value proposition. How does a CLO meet this responsibility?

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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

His team didn’t agree with his assessment. “I I was there for about three or four years and I had managed to take a team that should have been high performing and I just drove them into the ground,” Jon said. “It We also touch on his efforts at Discover to rethink and expand tuition assistance programs from a benefit to an asset. Jon really wanted to rethink that when he was at Discover and put in place a pretty impressive program to do that. So big team.

Taking your training program digital? Ask these 3 questions

CLO Magazine

When you choose to put a training program online, the technology you choose to buy is one of the most important considerations. Employees need on-demand, digital training programs to increase digital adoption. However, online training programs are only as good as the underlying learning technology. Imagine your learning and development team found the most beautiful, augmented reality app for your manufacturing team. The post Taking your training program digital?

The 101 on a Chief Learning Officer

Continu

You hire an individual who oversees this process, a Chief Learning Officer (CLO). A Chief Learning Officer is a senior level executive who oversees a company’s learning program and strategy by supporting its overall business goals. One of the CLO’s main goals is to develop key skills of the employees, but also to advance the company as a whole. Next the CLO needs to create a learning strategy based on what the company’s goals are. How much does a CLO earn?

The Changing Face of Work and Workplace Learning

Learnnovators

“You don’t program Watson; you work with Watson” Here is a fascinating video on what Watson can do. While Watson and Siri may seem far removed from our task of designing learning programs, the reality is they are not. But here are five things I envisage will be different… The need for creating meticulously designed training programs will be gone – ( Some compliance programs may still be around.) I am not the kind to crystal gaze.

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Team Learning Up With Talent

CLO Magazine

Or this partnership will help engage high performers through career development programs and ensure they stick around to become the next generation of leaders. Millennial recruits really want to believe they will be a valuable part of the team and will have a chance to grow in the organization,” Jackson said. “A A strong learning program is an important part of that story.”.

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Cohort-based programs can develop leaders at all levels

CLO Magazine

As executive coaches, we’ve found that cohort-based executive development programs that integrate four specific learning components — group learning, executive and peer coaching, experiential/action learning activities and a strong emphasis on personal development and self-awareness — offer a powerful way to rapidly develop leaders at any level. Each of us has facilitated numerous cohort-based leadership development programs in corporate and academic contexts.

3 ways your team can emerge from this crisis ready for the new ‘new world of work’

CLO Magazine

If your team is currently struggling to walk the very thin line between work and personal life, adjusting to life without a commute or their own “me time,” or looking for ways to calm their anxieties about what their lives in a new new world of work may look like when this crisis abates, now is the perfect time to encourage them to invest in themselves, their development and their future. During the workday, have your team set aside time to meditate, read a book or get some fresh air.

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