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The New Learning Metrics: Demonstrating Business Value and Impact

Degreed

In their book, The Expertise Economy , Degreed CLO Kelly Palmer and Co-founder David Blake caution that corporate learning is often viewed as a cost center rather than a revenue-generating function. These learning metrics will always be important to track. Learning typically becomes more reactive than strategic.

Metrics 134
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HR Staffs, Budgets Saw Modest Rebound in 2012

CLO Magazine

Human resource staff ratios appear to have stabilized at slightly higher levels than those observed from the mid-1990s through the early 2000s. For 10 straight years, the median ratio of HR staff to total headcount has been either 1 or 1.1 The median ratio bounced between 0.9 and 1 HR staff per 100 employees from 1996 to 2004.

Budget 61
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Weighing the Options: Different Schools of Thought

CLO Magazine

Kirkpatrick said this is shown by tracking improvement in the desired outcome — say, an expectation to increase a call center worker’s cycle time — and tracing it back to behaviors learned during training. Then compare this figure to the cost of training using a benefit-cost ratio.

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MTA: Why the Kirkpatrick Model Works for Us

CLO Magazine

What was not obvious was where the data was to track this,” Wiedecker said. With the dashboard in place, Wiedecker and Coppage deduced the student-instructor ratio was a key factor for success in training new bus operators. For new bus operator training, Level 4 was obvious; the organization needed to reduce the number of accidents.

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2013 Business Impact -- Division 2

CLO Magazine

Sales leaders also regularly reported and developed their sales analytics, which were used to track, coach and train new and existing sales employees. The 275 new hires in 2012 significantly outperformed the 2011 batch, and the sales conversation ratio improved by 79 percent in the first six months. The approach was a success.

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The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

Key capabilities include understanding performance support and the options it offers, understanding and tracking developments in learning technologies and other technologies that may be used to support learning and development, and also rapid development skills. What would be the role of a future CLO? What will a future LMS look like?

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Set the stage for an award-winning performance

CLO Magazine

Estimate the work and create a work plan — If time tracking is available, you can estimate your work using parametric estimating that applies historical data to your development ratios. The post Set the stage for an award-winning performance appeared first on Chief Learning Officer - CLO Media.