The Performance Improvement Blog

AUGUST 25, 2016

How do we know if an organization has the “DNA” that predisposes it to organizational learning? Gary Neilson and Jaime Estupinan have been studying and writing about "organizational DNA" for the past 10 years. They explain the term this way: We use the term organizational DNA as a metaphor for the underlying organizational and cultural design factors that define an organization’s personality and determine whether it is strong or weak in executing strategy.

Organizational Learning 109

Organizational Learning Behavior Knowledge Coaching 109

The Performance Improvement Blog

MARCH 15, 2016

learning) and the factors that block people from achieving that change. The table below lists forces that commonly drive learning in organizations and the factors that block learning in organizations. Lack of Leadership Support. Work vs. Learning. What are the factors that drive and block learning in your organization? Leadership Learning Culture Organization Culture Organizational Learning Teamwork Training

Organizational Learning 109

Organizational Learning Analysis Agile Player 109

Experiencing eLearning

NOVEMBER 18, 2009

These are my live blogged notes from Jay Cross & Clark Quinn’s LearnTrends session on Reinventing Organizational Learning. Article they wrote for CLO mag: “Become a Chief Meta-Learning Officer&#. If you don’t know the solution & need to network/collaborate to find it, that’s learning. Internet Learning Alliance: They were all working independently, decided to work together and practice what they preach. improve learning process.

LearnTrends 213

LearnTrends Organizational Learning ADDIE Wiki 213

The Performance Improvement Blog

JUNE 25, 2018

The culture that underpins a managing minds approach must support and encourage an ongoing and collective discovery, sharing, and appli­cation of knowledge and skills at the individual, team, and organization levels. A culture that supports managing minds is a culture of inquiry; an environment in which people feel safe challenging the status quo, taking risks, and enhancing the quality of what they do for customers, themselves, shareholders, and other stakeholders.

Culture 118

Culture Create Metrics Behavior 118

The Performance Improvement Blog

NOVEMBER 3, 2015

If you’re looking for examples of companies that are striving to create and sustain a learning culture, PwC ( PricewaterhouseCoopers LLP) of Canada should be on your list. I recently had the pleasure of speaking about the importance of a learning culture to the Edmonton meeting of The Conference Board of Canada’s Council for Learning and Leadership Development. Incorporating structured learning routines into our working practices (e.g.

Culture 178

Culture Coaching Trust Organization 178

The Performance Improvement Blog

OCTOBER 15, 2013

A “learning culture” is a community of workers continuously and collectively seeking performance improvement through new knowledge, new skills, and new applications of knowledge and skills to achieve the goals of the organization. A learning culture is a culture of inquiry; an environment in which employees feel safe asking tough questions about the purpose and quality of what they are doing for customers, themselves, and other stakeholders.

Culture 202

Culture Trust Performance Support Methods 202

The Performance Improvement Blog

JULY 31, 2014

Eight leader habits are essential to a learning culture. These are behaviors ingrained in the routines and rituals of organizations that are continually learning and learning how to learn. Leaders in these organizations do the following: Send the message - Leaders communicate the importance of learning to the organization. Build trust - Employees will invest time and effort in learning if they trust their managers.

Culture 186

Culture Trust Coaching Organization 186

The Performance Improvement Blog

JUNE 25, 2018

The culture that underpins a managing minds approach must support and encourage an ongoing and collective discovery, sharing, and appli­cation of knowledge and skills at the individual, team, and organization levels. A culture that supports managing minds is a culture of inquiry; an environment in which people feel safe challenging the status quo, taking risks, and enhancing the quality of what they do for customers, themselves, shareholders, and other stakeholders.

Culture 100

Culture Create Metrics Behavior 100

The Performance Improvement Blog

SEPTEMBER 17, 2013

What should be a manager’s role in employee learning? In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Individual, team, and enterprise performance can’t improve without learning. Learning isn’t in addition to a manager’s job; it IS a manager’s job. An engineer in a prototype department of a manufacturer learns how to operate a 3D printer.

Roles 171

Roles Performance Support Performance Management 171

The Performance Improvement Blog

FEBRUARY 17, 2017

Any company, faced with these kinds of disruptive forces must keep learning. Employees must learn how to use new computers and new apps, how to operate new, high tech machinery, how to be responsive to customer demands, how to create innovative products and services, how to manage a multi-cultural, multi-generational workforce, how to work effectively in cross-functional teams, and how to plan for a future that is constantly in flux. Learning is just-in-time, on-demand.

Culture 152

Culture CLO Diversity Training Mentoring 152

The Performance Improvement Blog

JUNE 17, 2015

In a discussion started by Camilla Keen on LinkedIn, she asks, “In order to find out and evaluate if a company has an effective learning culture, what would be your top ten questions?” I commented: Are leaders communicating the importance of learning (acquiring new knowledge, skills, and capabilities) and holding managers accountable for learning and applying that learning to making a difference for the organization?

Evalution 164

Evalution Culture Mentoring LinkedIn 164

The Performance Improvement Blog

OCTOBER 5, 2016

I’m always looking for examples of companies that put learning ahead of training. They design custom learning experiences for client organizations by starting with the intended results and related performance problems and then, and only then, do they provide employees with the tools, structures, and processes to learn what they need to know and do to be successful. . One is the key role of managers in learning. The second insight is “collaborative learning”.

Organization 190

Organization Lesson Coaching Culture 190

The Performance Improvement Blog

JUNE 12, 2018

Plugging in to what she needed to learn was as direct and fast as the screenwriters could imagine…. In a managing minds company, it is critical that employees take responsibility for their own learning, pulling the information they need when and where they need it. Self-directed learners are people who get intrinsic rewards from their ability to locate, curate, share, and communicate what they have learned independently. Hire for ability and motivation to learn.

Management 139

Management Learner Poll Movie 139

Learnnovators

FEBRUARY 18, 2016

70:20:10 has shone a spotlight on the limits of formal learning. In contrast, social and experiential learning continue to be veritable goldmines of productivity, placing learners at the centre of their story and demanding a major shift from Learning & Development professionals. Central to this cultural shift is the understanding that learning happens by learners, not to them. That’s where learning ecosystems come in. SUPPORT REFLECTION. “

Blended Learning 160

Blended Learning Yammer Create eLearning Tools 160

The Performance Improvement Blog

SEPTEMBER 15, 2014

Managers in any organization, whether nonprofit, government, or business, play a pivotal role in creating and sustaining learning. However, they do have to believe that people can learn and change, they have to care about their own learning, and they have to value the development of the people they supervise. If they have these beliefs and values, then managers can contribute significantly to learning in their organizations.

Management 178

Management Create Learning Objects Coaching 178

ID Reflections

JULY 31, 2014

Yesterday, I wrote a post on Learning vs. Performance – the Dichotomy. It was more of a theoretical exposition on why learning doesn’t necessarily translate into performance, and delved into some of the psychological and behavioral aspects of the same. Why is it that learning and training don’t translate into performance? Why are employees still not performing as expected? What does matter – critically – is performance and the impact on business.

Performance Support 142

Performance Support Performance Business ROI 142

The Performance Improvement Blog

SEPTEMBER 14, 2018

The Purpose of Business is Learning. But none of this is possible without learning. At its core, any high performing organization is about learning; continually using new information to become smarter, better, and more effective. To survive and thrive today, industries need innovation which is essentially about learning. Companies must learn more deeply about their customers and markets. Training Is Not Learning. It’s the Culture.

Organization 186

Organization Harassment Training Culture Alternatives 186

Learnnovators

AUGUST 19, 2015

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. Her passion is to help organizations become learning organizations through social and collaborative learning.

PKM 158

PKM Network Personal Personalization 158

The Performance Improvement Blog

MARCH 30, 2016

I explained the limitations of formal training and the need for taking an organizational learning perspective. I argued that in order for any kind of learning intervention (training, coaching, mentoring, action learning, etc.) to have a positive impact on achieving the organization’s goals, managers had to take an active role in supporting learning. They wanted to know specifically what they could do to facilitate learning.

Mentoring 109

Mentoring Roles Performance Support Learning 109

The Performance Improvement Blog

JUNE 12, 2018

Plugging in to what she needed to learn was as direct and fast as the screenwriters could imagine…. In a managing minds company, it is critical that employees take responsibility for their own learning, pulling the information they need when and where they need it. Self-directed learners are people who get intrinsic rewards from their ability to locate, curate, share, and communicate what they have learned independently. Hire for ability and motivation to learn.

Management 100

Management Learner Poll Movie 100

The Performance Improvement Blog

MAY 15, 2018

The future of how we learn in our organizations is a popular topic. But unless you are responsible for developing, delivering, managing, and measuring training and learning, keeping up with the latest learning technologies can be overwhelming. The training and learning technology discussions miss the point. Our approach is to suggest new ways of facilitating learning that fit into managing minds. Learning independently. Learning interactively.

Companies 100

Companies Management Portfolio Collaboration 100

The Performance Improvement Blog

MAY 15, 2018

The future of how we learn in our organizations is a popular topic. But unless you are responsible for developing, delivering, managing, and measuring training and learning, keeping up with the latest learning technologies can be overwhelming. The training and learning technology discussions miss the point. Our approach is to suggest new ways of facilitating learning that fit into managing minds. Learning independently. Learning interactively.

Companies 100

Companies Management Portfolio Collaboration 100

The Performance Improvement Blog

DECEMBER 16, 2015

In a learning culture , formal training is just one of many methods used to facilitate employee learning. In a learning culture, we start with the performance goal and then select the mix of methods that will help employees acquire and retain the knowledge, skills, attitudes, and beliefs they need in order to achieve those goals. Instructor-centered class (fact to face) – traditional classroom in which instructor controls the content and learning process.

Customer Service 109

Customer Service Simulations Wiki Wikipedia 109

The Performance Improvement Blog

APRIL 6, 2016

Having retired from the auto industry, he is now an executive coach focused on improving Emotional Intelligence (EQ) in leaders. I love the sense of understanding, enthusiasm and acceptance the leadership team conveys here regarding their role in learning. As you might expect, based on my input to a previous blog (3/25, Training Isn’t Learning ), I was delighted to see the emphasis on the necessary role of the manager!

Management 109

Management Roles Mentoring Behavior 109

The Performance Improvement Blog

APRIL 10, 2015

One of the barriers to creating and sustaining a learning culture in organizations is the no-time myth. Managers resist attending formal training events and participating in other kinds of learning activities (elearning, mentoring, coaching, action-learning, communities of practice, internal wikis, etc.) The problem is that managers don’t make learning a high priority. This is learning, too, and takes little, if any, extra time.

Management 173

Management Business Wiki Mentoring 173

Learnnovators

MAY 11, 2015

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

Integrate 150

Integrate Social Learning Social Blended Learning 150

The Performance Improvement Blog

JANUARY 3, 2018

With the publication of my new book, Minds at Work: Managing for Success in the Knowledge Economy , I have continued to focus my blog posts on a manager’s role in supporting continuous learning for all employees in the workplace. And I have examined an employee’s responsibility for continuous learning in the Knowledge Economy. Here are the five blog posts I've selected with a short piece from each: The Future of Learning is Not Training – January 25, 2017.

Sexual Harassment Training 109

Sexual Harassment Training CLO Behavior Knowledge 109

The Performance Improvement Blog

JANUARY 2, 2014

The topics ranged from changing organizational culture to evaluating training programs to making managers responsible for employee learning to creating a learning culture. Here are the links with a short excerpt from each post: Culture Change is More Than Skin Deep. Culture change must confront the link between the thinking that drives behavior and the effects of that behavior on organizational success. Managers and Employee Learning .

Behavior 135

Behavior Culture Articulate Coaching 135

The Performance Improvement Blog

AUGUST 12, 2016

Improving employee learning and performance in organizations today means systems change. I wish it were otherwise, but learning is not just a classroom activity anymore, it must be a total system activity that takes into account strategic goals of the organization, the culture of the organization (values, beliefs, artifacts, structure, etc.), Learning that makes a difference occurs when all of these factors are aligned. . Create a context for learning.

Organization 126

Organization Mentoring Behavior Social Network 126

Learnnovators

JULY 6, 2015

I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. Community members learn together, share feedback, take onus of building the domain. Talented coders and developers come together to learn, share and co-create. It encourages deep conversations, honest feedback and authentic support.

Strategy 122

Strategy Blended Learning eLearning Strategy Yammer 122

Learnnovators

JUNE 1, 2015

@ ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. There is an urgent need to re-imagine workplace learning for the networked world.

Blended Learning 126

Blended Learning Design Diversity Training Open 126

The Performance Improvement Blog

FEBRUARY 2, 2016

Each approach to evaluation of training has something to contribute to assessing the impact of formal training on employee learning. The real value is in organizational learning from evaluation. That is, from reflecting on the meaning and significance of those findings for improving performance and achieving the goals of the organization. Learning from evaluation depends on asking the right questions.

Evalution 100

Evalution Phillips Kirkpatrick Wiki 100

PDG

MARCH 17, 2016

Peter Drucker famously said “Culture eats Strategy for breakfast.” Executives can sit in important planning meetings and generate as many documents as they like; if the culture of the organization can’t or won’t support those plans, it’s going to be difficult to move forward. Culture had chowed down on Strategy pretty well. If Culture eats Strategy for breakfast, then Managers eat Learning for lunch.

Management 43

Management Mentoring Behavior Culture 43

Learnnovators

JUNE 1, 2015

@ ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. There is an urgent need to re-imagine workplace learning for the networked world.

Blended Learning 100

Blended Learning Diversity Training Design Open 100

Learnnovators

JUNE 27, 2014

ABOUT CLIVE SHEPHERD (Learning Technologist, Director – Onlignment Ltd. & Clive is a consultant learning technologist. He works with a broad range of public and private sector organisations internationally, helping them to build capability in the application of new media to learning, and to transform workplace learning through the effective integration of formal, informal, on-demand and experiential learning. All on-job learning’ is not enough.

CD-ROM 100

CD-ROM Corporate eLearning eLearning Strategy eLearning Tools 100

Learnnovators

JUNE 26, 2014

ABOUT CLIVE SHEPHERD (Learning Technologist, Director – Onlignment Ltd. & Clive is a consultant learning technologist. He works with a broad range of public and private sector organisations internationally, helping them to build capability in the application of new media to learning, and to transform workplace learning through the effective integration of formal, informal, on-demand and experiential learning. What is your definition of blended learning?

CD-ROM 100

CD-ROM Corporate eLearning eLearning Strategy eLearning Tools 100

The Performance Improvement Blog

MAY 18, 2012

I’m talking about a systematic, evidence-based look at why it was done, what was done, how it was done, what happened as a result, how it can be improved, and what the organization learned from the process. Validation that the correct learning solution has been identified and suggestions for programme improvement. Advice about how to get the most from your L&D budget by considering the workplace learning environment. I would add: Reinforcement of learning.

Leadership 152

Leadership Program Attitudes Evalution 152

CLO Magazine

OCTOBER 23, 2012

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Survival requires continual innovation, and at the core is learning faster than everyone else. Lots of the opportunities to improve come through the network, through the people we learn with and from. Learning leaders should facilitate this learning to optimize outcomes.

Performance Support 54

Performance Support Performance Mentoring Instant Messaging 54

Learnnovators

APRIL 18, 2014

ABOUT CLARK QUINN (Learning Technology Strategist): Clark Quinn, Ph.D., helps organizations align technology with how we think, work, and learn. He integrates creativity, cognitive science, and technology to lead development of strategic solutions including award-winning online content, educational computer games, and websites, as well as adaptive, mobile, and performance support systems. How do we ensure learning faster than everyone else?

Diversity Training 116

Diversity Training eLearning Strategy eLearning Tools eLearning Consultant 116

Learnnovators

SEPTEMBER 6, 2013

Today’s organizations expect employees to LEARN and INNOVATE at the ‘speed of business’! Many of the successful organizations that we see around us today attribute their success to employees who are empowered to learn and innovate at great speeds. These are organizations that have buried their outlook about traditional styles of learning and development (L&D) and embraced new strategies or models. 70:20:10 Model in Learning & Development.

Performance Support 156

Performance Support Google Performance Develop 156