The Rise of Social Everything
MAY 21, 2015
They effectively created a massive knowledge base that employees willingly populated with their own information. When Faith LeGendre, engagement manager at Cisco, was a new employee, working away from headquarters, she sought a seasoned employee to mentor her. Instead of asking for periodic progress reports, Claudia Miro, when she led client services at a midsize coaching and consulting firm, used social tools to keep tabs on her virtual workforce spread throughout North America.