The Rise of Social Everything
MAY 21, 2015
They effectively created a massive knowledge base that employees willingly populated with their own information. Instead of asking for periodic progress reports, Claudia Miro, when she led client services at a midsize coaching and consulting firm, used social tools to keep tabs on her virtual workforce spread throughout North America. Within a few years, the word “social” may seem as cliché as “synergy” feels now.