Coaching subject-matter experts to facilitate learning
DECEMBER 12, 2019
Subject-matter experts (SMEs) are individuals with a deep understanding of a process, a technology or a part of the business. Think about it for a moment: the experienced SME coaching the eager to learn newbies, passing on knowledge, helping others grow. Technical and business experts don’t always possess the necessary skills for training or coaching, it’s not a package deal. Coaching subject-matter experts to facilitate learning.