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Bob Mosher on Informal Learning and Performance Support

Learning Visions

Informal Learning: Are We Missing a HUGE Opportunity? with Bob Mosher of Learning Guide Solutions, presented by Massachusetts Chapter of ISPI and sponsored by Kineo. Training typically ends at the event – how does that help the learner when they get to the point of performance? 3 domains: formal, informal, performance support. performance improvement comes in the before and after. prepare for the performance review you’re about to give).

9 Strategies to Encourage and Drive Informal Learning in a Remote Working Environment

EI Design

Humans learn a lot informally. In fact, this is a significant way how we learned as children. In this article, you will learn how to leverage informal learning in today’s remote working environment to drive creativity, innovation, and engagement.

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Guided Informal Learning for Sales Teams

Pract.us

Sales reps learn best on the job with support and accountability. How do you translate what they learn in books and classes to the field? A bottom-up approach to training called Guided Informal Learning may help you find the answer. Liz Ryan, CEO and founder of Human Workplace, writes for Forbes.com that good managers take responsibility for their employees’ performance and help them find solutions. What is Guided Informal Learning?

Time for a New Look at Learning: Or What I Learned from Reading “Informal Learning at Work”

Pract.us

Your team learns informally all the time. You can support those efforts for more learning bang for your buck. With a shift in your views about what learning is, you can still build a powerful learning organization and demonstrate the value to executives at the same time. A native of New Zealand, Paul Matthews has always applied the practical, no-nonsense approach he learned growing up on a farm to his work in the corporate world. Informal coaching.

Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Employees and partners with more capacity to learn are more versatile in adapting to future conditions. Because organizations are oblivious to informal learning, they fail to invest in it. Learning is social.

Closing the Learning-Acquisition Gap with Informal Learning

Learnkit

This is the same way lots of animals learn (bear with me – no pun intended). Wacky but completely true (there is a great article here if you are curious to learn more) – it also highlights well the connection between training and rewards. We get trained to do something, perform a task to maximize our rewards, then reap the benefits. But this is a myopic view of things and it’s not exactly how we learn best. Rolling out Informal Learning.

Promoting Informal Learning at the Workplace—Featuring 5 Examples

Adobe Captivate

In our early years, informal learning is the significant way we learn. In fact, we continue to learn through this approach even at the workplace. In spite of this, many people are skeptical about the impact of informal learning at the workplace. However, I believe that it should be part of the overall learning strategy as learners respond positively to it and organizations can easily provide support to promote it.

6 Steps To Creating Learning Ecosystems (And Why You Should Bother)

Learnnovators

70:20:10 has shone a spotlight on the limits of formal learning. In contrast, social and experiential learning continue to be veritable goldmines of productivity, placing learners at the centre of their story and demanding a major shift from Learning & Development professionals. Central to this cultural shift is the understanding that learning happens by learners, not to them. That’s where learning ecosystems come in. SUPPORT AN ENGAGED, GROWTH MINDSET.

How (and Why) You Should Promote Informal Learning with Trainees (and the Boss)

Mindflash

Do they learn more about their job from formal training (classroom, online, etc.) or do they learn more informally (from peers, managers, etc.)? You should find out, and here’s why: Informal learning accounts for over 75% of the learning taking place in organizations today. In the past many companies viewed informal learning as a negative reflection on their formal training programs. Promoting Informal Learning with Trainees.

A richer suite of support

Clark Quinn

While it’s easy to talk about how we need to support the transition from novice to expert, it might help to be a little more detailed. While it’s easy to say that the role of formal learning wanes, and the role of informal learning ramps up, what are the types of support we might look to? The underlying point is that as individuals gather expertise the value of formal learning drops, and the value of informal learning increases.

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Bob Mosher: Performance Support and Learning at the Moment of Need #ls2010

Learning Visions

they expect it, informal, interruption, necessary eLearning invented J.I.T. Contextual learning. So welcome to performance support. To support, not teach. Today’s session: Fundamental principles and practices of performer support Help you begin the journey of applying them. Get you ready to apply a holistic learning ecosystem at your own org. What is a holistic learning ecosystem? After a “course” – don’t ask “did you learn?”

Cammy Beans Learning Visions: Lance Dublin: Formalizing Informal Learning

Learning Visions

Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff. Tuesday, September 15, 2009 Lance Dublin: Formalizing Informal Learning [My notes from a webinar. Lance Dublin: Formalizing Informal Learning … &#%!? In a disconnected learning system: Need. Learning. Performance The Learning process is often disconnected from the need and the performance.

Why Investing In Informal Learning Makes Sense: Featuring 6 Examples Or Approaches

Adobe Captivate

Informal learning is integral to the way we learn, but organizations have several associated concerns about its value and impact. In this article, I address them and—through 6 informal learning examples— I also show you how you can use informal learning effectively. 6 Reasons Why Investing In Informal Learning Makes Sense. The fact that learning happens through multiple channels (and not just formal training) is an established one.

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. Her passion is to help organizations become learning organizations through social and collaborative learning.

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Eight Leader Habits of a Learning Culture

The Performance Improvement Blog

Eight leader habits are essential to a learning culture. These are behaviors ingrained in the routines and rituals of organizations that are continually learning and learning how to learn. Leaders in these organizations do the following: Send the message - Leaders communicate the importance of learning to the organization. Build trust - Employees will invest time and effort in learning if they trust their managers. This learning cannot be left to chance.

High Performance Learning with 70-20®

Fort Hill Company

70-20 Conversation with Sarah Yamagata, Head of Learning & Development. Question 1: Describe an innovation you or your team have recently implemented involving experiential and/or social learning. Areas of focus include developing market mastery and specialization across the board, as well as building a strong leadership and management pipeline to support rapid growth. Question 3: What was your team’s greatest insight or learning from the experience?

How To Use Microlearning To Promote Informal Learning At The Workplace

Adobe Captivate

Driven by passion and motivation, informal learning enables learners to pick the learning content they’re interested in, and learn at their own pace. In this article, I show how you can use microlearning to promote informal learning at the workplace. Informal Learning At The Workplace: How To Foster It Using Microlearning. L&D teams also determine how learner performance should be tracked. What Is Informal Learning?

Supporting all the ways people learn at work

Jane Hart

In my previous post I showed how people learn at work in a multitude of ways. In this post I want to show how organisations are supporting learning more widely across the organisation. 1) This group of initiatives are an evolution of conventional classroom training and e-learning. However, they differ in as much as they are more in tune with the way people learn for themselves. professional networking, social mentoring, etc) to do so. Social learning

MOOCs In Workplace Learning – Part 2: Designing a MOOC

Learnnovators

@ ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. There is an urgent need to re-imagine workplace learning for the networked world.

7 Strategies to Facilitate “Working Out Loud”

Learnnovators

I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. Community members learn together, share feedback, take onus of building the domain. Talented coders and developers come together to learn, share and co-create. It encourages deep conversations, honest feedback and authentic support.

Informal learning happens all the time, anywhere

Matrix

Learning begins very early in life. When learning and development programs are set up, the attention is focused solely on formal learning. That’s probably because the informal version doesn’t sit well with schedules, set objectives and quantifications. While good old fashioned learning paths are necessary and very useful, since informal learning is almost always self-initiated, it proves to be a lot more effective and with visible effects on organizational performance.

How to Evaluate Learning: The Kirkpatrick Model for the 21st Century

Dashe & Thomson

Recent research by ASTD and REED Learning indicates that the top skills desired by Learning & Development departments are measuring and evaluating training. Even though many Learning and Development organizations find it a challenge to prove training’s effect beyond how learners react to the training and whether they have learned the training content, senior management and business stakeholders are more and more interested in metrics that show the impact on the organization.

How to support informal learning

Jay Cross's Informal Learning

Cross is a champion of informal learning, Web 2.0, His calling is to help business people improve their performance on the job and satisfaction in life. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago. They are currently refining informal/web 2.0 learning management approaches that accelerate performance. Interview.

MOOCS IN WORKPLACE LEARNING – PART 2: DESIGNING A MOOC

Learnnovators

@ ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. There is an urgent need to re-imagine workplace learning for the networked world.

THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce.

Is Formal Learning Still Relevant?

Docebo

Learning and development (L&D) professionals are facing increasing forces of change, which are shaking up the traditional focus on formal learning. Central to this is a new understanding of the power of social and informal learning that is undoubtedly influencing the role L&D needs to play today. The obvious question in this environment now becomes: Is formal learning still relevant today? Bringing Working & Learning Together.

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Can non-formal learning be measured?

CLO Magazine

We’ve moved on to blended learning, learning journeys and learning clusters so we can chunk content into a more digestible bites of spaced learning delivered over time. Why non-formal learning? Formal learning occurs in a structured, systemic way.

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CONNIE MALAMED – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

ABOUT CONNIE MALAMED (Learning, Information Design and Visual Communication Consultant, Author, Presenter): Connie Malamed is a learning, information design and visual communication consultant. She is the publisher of The eLearning Coach, The eLearning Coach Podcast and the Instructional Design Guru mobile app. Connie is the author of Visual Language for Designers and is currently writing a visual design book for learning designers.

Observations from Supporting Performance with Learning – Learning Cafe Workplace Trends Forum

Learning Cafe

28 Learning professionals from a wide cross section of industries participated in the online Workplace Trends Forum on Supporting Performance with Learning. Belinda Liu – Global Head of Talent and Learning Operations, Standard Chartered Bank. Learning needs to step out of the normal role of training issues, into the workplace and address larger issues that impact performance problems. Mentoring and Coaching are also performance support.

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THE 70:20:10 L&D MODEL FOR DEVELOPING A HIGH-PERFORMING WORKFORCE

Learnnovators

Today’s organizations expect employees to LEARN and INNOVATE at the ‘speed of business’! Many of the successful organizations that we see around us today attribute their success to employees who are empowered to learn and innovate at great speeds. These are organizations that have buried their outlook about traditional styles of learning and development (L&D) and embraced new strategies or models. 70:20:10 Model in Learning & Development.

eLearning Modules will Die… and 70:20:10 will hold the Smoking Gun

Learnnovators

When talking about technology and learning it’s hard not to think about elearning modules. They’ve been the bread and butter of digital learning solutions for decades and the industry behind them has helped many, including myself, feed our families. Some even allow learners to assess first, so they can access the support they actually need rather than going through the entire ‘sheep dip’ experience. Providing just-in-time & just enough performance support.

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Building a Performance Ecosystem

CLO Magazine

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Survival requires continual innovation, and at the core is learning faster than everyone else. Lots of the opportunities to improve come through the network, through the people we learn with and from. Learning leaders should facilitate this learning to optimize outcomes.

What matters is the question not the content: “One Idea + One Learning” = “Contexsual Learning”

Vignettes Learning

Synthesis: Contexsual Learning involves experts’, learning facilitators’ and learners’ participation to address technical learning issues. It allows the asking of questions by leaders and the sharing of stories by learners all of which contribute to a comprehensive learning experience. I have been experimenting on ONE IDEA, ONE LEARNING MODEL for a few months now. Learners only learn those that are meaningful to them at that one point in their lives.”

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I Believe in the Inverse Relationship Between Experience and the Value of Formal Learning

Tom Spiglanin

If Learning and Development organizations (or anyone, for that matter) are going to facilitate learning in the changing workplace, it’s vitally important to understand how employees actually learn. To be clear, I’m not talking about learning styles or preferences, nor am I making assumptions about attention spans or preferences for the format of information. ” moment came during a conference session on mobile learning led by Clark Quinn.

LearnTrends: Reinventing Organizational Learning

Experiencing eLearning

These are my live blogged notes from Jay Cross & Clark Quinn’s LearnTrends session on Reinventing Organizational Learning. Article they wrote for CLO mag: “Become a Chief Meta-Learning Officer&#. If you don’t know the solution & need to network/collaborate to find it, that’s learning. Internet Learning Alliance: They were all working independently, decided to work together and practice what they preach. Broaden definition of learning.

The 70:20:10 L&D Model for Developing a High-Performing Workforce

Learnnovators

Today’s organizations expect employees to LEARN and INNOVATE at the ‘speed of business’! Many of the successful organizations that we see around us today attribute their success to employees who are empowered to learn and innovate at great speeds. These are organizations that have buried their outlook about traditional styles of learning and development (L&D) and embraced new strategies or models. 70:20:10 Model in Learning & Development.

Building learning organizations require a paradigm shift!

ID Reflections

We are in the performance business , not the knowledge -gain business. The learning leaders who understand the difference are the ones who succeed. Lead with a performance strategy , not a learning strategy. For far too long we have designed learning approaches to every problem. He goes straight to the point by emphasizing a need for performance-focused training instead of a knowledge focused one. Building learning tools that both support and teach.

Can PeopleCloud support learning in all its contexts?

Clive on Learning

Last week I posted that Formal learning doesn't need to be all that formal. My argument was that well-designed formal interventions can extend beyond the confines of the course to include elements that would normally be regarded as 70 or 20 in the 70:20:10 model or experiential , on-demand or non-formal in the model I present in The New Learning Architect. Learning professionals have no real difficulty in supporting the formal element of their work, i.e. providing access to courses.

The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce.

The Learning Continuum – Using the PDR Design Model

Living in Learning

Many of us cut our professional learning design teeth using the long-held tradition of the ADDIE instructional design (ISD) model. The “environment” I reference is manifest in the new face of where we learn – our learning environment. I recently had the honor to participate as a panelist in the July 27, 2009 online discussion sponsored by Learning Trends, ISA, and Training Magazine Network. Not to sound contradictory, but we all have a learning environment.

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