How do we measure value creation from training?
CrossKnowledge
SEPTEMBER 26, 2016
This should take place over a period of time (minimum 2 months, according to Kirkpatrick (1998)) and aims to measure how the learner’s behavior has changed since he or she completed the training. Evaluating training ROI involves more than simply calculating a financial ratio. Kirkpatrick, D.L. Phillips J, Pulliam Phillips P.
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