CLO Magazine

AUGUST 9, 2021

I realized that what bothered me most was that while my books were widely read and our learning and development programs were used around the world, people were not following through on the concepts and using them consistently in their day-to-day work. Where learning programs fall short. Bridging the knowing-doing gap.

Coaching 99

Coaching Program Leadership Knowing Doing Gap 99

PDG

APRIL 15, 2024

Coaching Mind the Gap: How to Assess Sales Performance Gaps to Achieve Execution Excellence April 15, 2024 – 6 min read Commercial leaders are constantly seeking ways to enhance their team’s performance. The question is, are they doing it? This is the knowing/doing gap.

Sales 52

Sales Assessment Performance Metrics 52

PDG

SEPTEMBER 26, 2023

The Knowing/Doing Gap: Tackle the Challenge Like a Boss Before we dive into the nitty-gritty of the Performance Matrix, let’s first talk about a universal challenge known as the Knowing/Doing Gap. As a sales leader, it’s your job to bridge that gap for your team.

Performance Support 52

Performance Support Case Study Performance Attitudes 52

PDG

MARCH 20, 2023

Second, it diminishes the opportunities for coaching. According to a recent study, 73 percent of sales managers spend less than 5 percent of their time coaching. Coaching is a critical aspect of sales development and is critical to talent development and performance. A Players know what to do and do it every time.

Classes 52

Classes Performance Support Sales Performance 52

PDG

NOVEMBER 7, 2023

This strategic execution hinges on a proactive approach that encompasses a series of pivotal steps: Clear Communication, Objectives, and Alignment Ensure sales leadership and the field team fully understand the strategic objectives and how their roles contribute to the overall strategy. Doing so lowers the bar of effectiveness.

Sales 59

Sales Strategy Metrics Behavior 59

eLearning Learning Posts

SEPTEMBER 22, 2009

Best of eLearning Learning. What is ‘Cloud Computing’, and what can it do for Education? The E-Learning Curve , September 15, 2009. How To Design For Novices - The eLearning Coach , September 15, 2009. Learning & Development 2020 – almost passed me by - Clive on Learning , September 14, 2009.

Knowing Doing Gap 40

Knowing Doing Gap Compliance Training eLearning Strategy Corporate eLearning 40

ID Reflections

JULY 30, 2014

The focus has moved from “learning” to “performance”. Our education system had inculcated the belief that “learning” is all about gaining information and knowledge and being able to remember that long enough to answer exam questions. This mode of rote learning carried over into the workplace along with the prerequisite for conformity.

Performance Support 167

Performance Support Performance Knowing Doing Gap Coaching 167