A leader’s responsibility, according to this mindset, is to monitor employees and transmit their knowledge to them in an efficient manner in order to get the desired output. Contrast this with the “greatness mindset” of the more recent knowledge-worker age. Coaching Leadership

Online Coaching

Tony Karrer

Catherine Lombardozzi recent post Coaching informal learning sparked something for me around online coaching opportunities. In this post, she adds to the list that a "learning coach" is also needed: Many learners will benefit from having someone to coach them through identifying their learning needs, sorting out the options for learning and development, and processing what they learn when they follow any of the available paths for learning.


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Survey Says: Your Employees Want Coaching and Mentoring

CLO Magazine

Upskilling and reskilling workers while maintaining performance levels is becoming an increasingly important priority as organizations prepare for the future of work. So what kinds of learning opportunities do workers want in the face of immense change? A recent study from Wainhouse Research found that the youngest workers and the oldest workers have similar preferences when it comes to workplace learning — and that all learners want a variety of approaches.

Knowledge Sharing: Why it Makes Organizations More Successful


Knowledge in an organization is often hidden and hard to access when needed. Find out how knowledge sharing makes organizations more successful. Knowledge sharing sounds like a concept which “just happens” within organizations, but it’s not always the case. You might think your high performers or managers help other workers by passing on information to achieve their tasks, or that formal training courses are teaching the right skills.

How to Scale Your Learning Efforts While Improving the Learner Experience


They need to know how to discover relevant content quickly and this is increasingly vital for today’s knowledge worker. In fact, almost 40% of employees go to Google before asking a co-worker or using their employer’s learning technology.

Is There A Natural Bias In Corporate Learning?


“Once again reminded that many in L&D only deal with “knowledge workers” and not food service, environmental services, grounds keeping, etc. As we have found ourselves helping more enterprises train their “frontline” workers, we are seeing this more and more. The fact is the profile of a frontline worker is vastly different from those who come to an office each day insulated from the customer.

Is There A Natural Bias In Corporate Learning?


“Once again reminded that many in L&D only deal with “knowledge workers” and not food service, environmental services, grounds keeping, etc. As we have found ourselves helping more enterprises train their “frontline” workers, we are seeing this more and more. The fact is the profile of a frontline worker is vastly different from those who come to an office each day insulated from the customer.

6 Key Questions to Guarantee Sales Learning Success


Organizations that take a modern sales learning approach have vastly better results, because modern learning programs reflect the needs of today’s knowledge workers. Certifications are usually awarded based on rote knowledge rather than the application of knowledge.

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DIY Learning

Jay Cross

It’s for knowledge workers and bosses who have been told “You’re responsible for your own learning.” I need co-conspirators, advisors, editors, a coach, and other true believers. I’m writing a book on learning for oneself, without training. ” I imagine they feel like the dog who got on the bus. “What do I do now?” ” Aha!

5 Ways to Keep Quarantine-Weary Learners Engaged In Training


That means it’s been 12 weeks since the Coronavirus pandemic sent most knowledge workers home to work remotely. We’re in the third quarter right now — at least mentally, say psychologists, which is tricky since we don’t actually know how long quarantine will last for remote workers.

Seven Things I Learned This Year

Tony Karrer

Learning Coach Model Very Powerful In 2010, I had a great experience where Dr. Joel Harband wrote a series of articles for my blog on Text-to-Speech in eLearning. Please let me know if you want to be a Learning Coach for me on another topic. Over the past few years, I spend part of December going back through my blog to recap a bit of what some of the key things I’ve learned over the course of the year.

21st Century Workplace Challenges

ID Reflections

The paragraph below taken from Harold Jarche’s post Success depends on who we work with reminded me of a post I had written some time back, the Molotov cocktail = Weak ties x complicated knowledge. I have quoted some of these related to the topic at hand below: People find it hard to transfer knowledge when they don't know each other well (a weak tie). Weak ties create havoc when people need to transfer tacit knowledge.

Adaptive Thinking, Deliberate Practice, and Complexity

ID Reflections

Focused feedback : Coaches/trainers are at hand to provide corrective feedback and help the learners model their behaviors. Active Coaching : Typically, a coach must be very active during deliberate practice, monitoring performance, assessing adequacy, and controlling the structure of training. Now the question remains, how will this help knowledge workers deal with complex and chaotic challenges that are unprecedented?

Collaboration: A mantra that makes work play!

ID Reflections

Background: I think most knowledge workers approach work from two perspectives. Knowledge of each other’s work, communication and learning styles. How leaders express their identity through deliberate role modelling, teaching, and coaching—as our leaders collaborate, so do we! At the cost of sounding egoistic I have realized that like most experienced knowledge workers, I don’t appreciate being informed, I have to be involved.

Re-imagining Work & Learning in a Networked World

ID Reflections

Over the next two decades we can expect the knowledge of the world to be digitalised, with an exponential rise in user-generated content, "wise-crowd" application and open innovation applications." Or will work itself subsume learning enabled by a transformed L&D / facilitators / coaches / mentors and the "right" organizational culture? Loss of tacit knowledge Attrition, retirement, siloed pockets – all lead to the loss of tacit knowledge so critical to organization success 5.

How to train productivity at work: Top experts reveal their employee productivity formula


Dr. Melissa Gratias is a productivity coach, author, and speaker, who helps people be more effective at work. According to a 2008 Stanford study , multitasking doesn’t only make workers less productive; it also damages the human brain.

eLearning Around The Web

The eLearning Coach

LinkedIn Guide for Knowledge Workers. Tony Karrer thinks knowledge workers should be getting more out of LinkedIn. Janet Clarey filtered the Authoring Tools Knowledge base from Brandon Hall Research for rapid, collaborative content development tools that can be used by developers and SMEs in different locations. Post from: The eLearning Coach eLearning Around The Web.

The Future Of Learning Design

The eLearning Coach

Coach: What types of challenges do newer technologies, such as mobile and podcast, present to the instructional designer? Coach: In general, how do you compare the effect and impact of informal learning in the workplace versus formal, structured eLearning? Coach: How do you think social media and newer technologies will converge in the learning space in the next 5-10 years? Post from: The eLearning Coach The Future Of Learning Design.

Create a Can-Do Learning Culture

CLO Magazine

Perhaps you’re seeing what we’ve been hearing from many of the managers we’ve been coaching and training in recent years. In today’s increasingly knowledge-driven, cost-competitive work world, many organizations need their managers to continue to develop and apply their advanced technical knowledge — not only to properly direct the work and manage the people who report to them, but to help their team solve complex problems.

Your First Steps to Adopting ‘Learning in the Flow of Work’


Also, at a time when the average knowledge worker is struggling to set aside time (just five minutes per day) for formal learning, the traditional learning system is quite redundant. . Then, we become the master and the source of learning and shift to mentoring and coaching others.”. Step 1: Embed learning into the workflow of existing ICT systems: This move allow employees to get coached on how to use the tool better, while they work. .

Sahana Chattopadhyay – Crystal Balling with Learnnovators


Her work with various companies like Tata Interactive Systems, Zensar Technologies, ThoughtWorks and Future Group has given her a width of experience that spans instructional design, workplace learning strategy, knowledge management, social learning and community management, and people development. However, by definition all training programs are past focused based on an analysis of the past, imparting best practices and documented explicit knowledge.

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10 resources I enjoyed in February 2013

Jane Hart

It’s 2013, not 1950, the year the number of manufacturing workers reached its peak in the US.” Besides, I’m in Learning and Development – I’m meant to coach, teach, support and guide others. It’s also not about requiring workers to adjust their working time and flow to include specific activities that have the explicit purpose of assisting learning. It’s simply about developing approaches that help workers to learn more from their day-to-day work.”

The Other 90% of Learning

Jay Cross

Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. 70% experiential, 20% coaching, 10% formal. Today’s world is a kaleidoscope, information is a tsunami, and workers face novel, complex situations every day. What’s important is tacit knowledge, the know-how that’s taught by experience as opposed to the know-what that is written in books or a syllabus. Serving enterprise customers.

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The Advantages of eLearning

eLearning Brothers

The mission of corporate eLearning is to supply the workforce with an up-to-date and cost-effective program that yields motivated, skilled, and loyal knowledge workers. Workers can also improve productivity and use their own time more efficiently, as they no longer need to travel or fight rush-hour traffic to get to a class. I came across this article and thought it listed some nice advantages of eLearning. Have a read! The Advantages of eLearning. By Karen L. Jones.

The augmented world of work: Chatbots and voice in digital learning

Brightwave Group

Digital learning will open opportunities for deeper experiences, coaching teams with strategy and different sales models to enhance their skills. For desk based customer support teams and knowledge workers, these tools provide at-the-fingertips resourcing. Much has been said in the last 12 months about chatbots, digital assistants and voice interfaces.

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Conversation on Conversations

Tony Karrer

In Love the Conversation – Ken Allan discusses the complexity of helping concept workers with the skills around this: The question here is where to start. Drafting a program to teach adults to use the right means of knowledge transfer is probably at least as difficult as teaching children to be discerning about information accessible on the Internet. Yet there is no doubt that discernment forms a large part of selecting efficient and effective means for knowledge transfer.

Knowledge Skills Mentoring Tips - Best of eLearning Learning

eLearning Learning Posts

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009. Reality eLearning - The eLearning Coach , July 10, 2009. Knowledge (45). LinkedIn Guide for Knowledge Workers , July 6, 2009. Big Question: What new skills and knowledge are required for learning professionals? LinkedIn Guide for Knowledge Workers , July 6, 2009. eLearning Learning Hot List. July 1, 2009 to July 10, 2009.

Why Corporate Training is Broken And How to Fix It

Jay Cross

Workers are disgruntled 10. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. White collar workers outnumbered their blue collar colleagues for the first time. Unfortunately, workers avoided these awful courses whenever possible and training departments sullied their reputations. That accounts for a mere 5%-10% of the way workers learn their jobs.

Can Knowledge Sharing Transform Learning?

CLO Magazine

The world of knowledge sharing and user-authored content is not something to fear. As the corporate learning industry has evolved in the past few years, we now spend a lot of time talking about Gen X and millennials’ learning styles, user-authored content sharing, expertise directories and knowledge sharing. In leadership, for example, there are many common principles for motivation, feedback, coaching and development, which not everyone understands.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Supporting Concept Workers In The Future of the Training Department by Harold Jarche and Jay Cross, they discuss how work models are changing.

The Evolution of Leadership Skills: Don’t Become Extinct

CLO Magazine

Today’s managers are becoming more intimately involved in the details of projects as facilitators and coaches while individuals are becoming more autonomous self-leaders, creating a partnership to achieve business results. I’m not suggesting leaders don’t bring their own personal experience and unique personality to the way they lead within an organization, but today’s leaders need to know how to adapt their personal knowledge and experience to the needs of today’s individual contributor.

Vacation for Work’s Sake

CLO Magazine

“Vacations are vital for restoring energy and focus to the workplace, as well as enjoyment and passion for your work,” said Dr. Joseph Siegler, psychiatrist and executive coach. Monitoring energy levels and knowing when you need to stop and take a break or go home altogether is part of that self-knowledge that makes for a truly effective worker. “That’s a smart thing companies are doing with their knowledge workers.

Decisions, decisions. Business decisions.

Jay Cross

An executive, a manager, a training director, and a worker each have different but valid ways of evaluating the effectiveness of learning. Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can. Today’s workers are out for themselves. Incoming workers are more demanding than previous generations.

35 Top eLearning Articles and 6 Hot Topics for March

eLearning Learning Posts

10 Rules For Writing Multiple Choice Questions - The eLearning Coach , March 18, 2010 This is a back-to-basics article about the undervalued and little-discussed multiple choice question. PKM in a nutshell - Learning and Working on the Web , March 22, 2010 Personal Knowledge Management: A way to deal with ever-increasing digital information. It is imperative that an assessment item actually measure knowledge and potential performance. Best of eLearning Learning.

The Learning Continuum – Using the PDR Design Model

Living in Learning

We should also embrace the role of subject matter experts (SMEs), knowledge bases, coaching/mentoring, and the collaborative benefits of social media. This is extremely significant because our workers are confronted by moments of learning need more often in their work context than they are in the classroom or online. If 96% of a worker’s time is continuously engaged in their work context, so then should their opportunity to learn be as continuous.

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High value knowledge work requires different capabilities and different mindsets to transactional work, and networked organisations have different needs compared to highly structured organisations. Performance support – providing support to workers at the point-of-need – is becoming more common, too, although most learning professionals have little experience in designing performance support solutions.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

iPad Cornerstone OnDemand Plateau Saba Augmented Reality Cloud Computing Analytics Mobile Learning GeoLearning Performance Support Outsource Low Cost iPhone Learning Theory Creative Commons Facebook Portal Learn.com Leadership eLearning Strategy Knowledge Management Voiceover Obviously, the Cornerstone OnDemand is because of the IPO. This month's #LCBQ is the first with the Big Question Thought Leaders. It's been fun working with them and has definitely added a new spark.