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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

In a survey conducted by NBC, the vast majority of the responders said that customer service has gotten worse during the pandemic times. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. However, companies are struggling to adapt to the post-pandemic era.

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Unleash Sales Excellence through Transformational Coaching

PDG

Coaching Unleash Sales Excellence through Transformational Coaching April 10, 2024 – 6 min read In the 20+ years of helping life sciences sales teams perform better, we’ve gained an in-depth understanding of the unique demands of the sales process. Coaching with excellence is a real game-changer.

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The Ultimate Brain Food: Performance Support | Social Learning Blog

Dashe & Thomson

I like to imagine performance support as an Exobrain … (and, of course, that I am one of the smart people in learning … guess I will have to ask Simon about that.) Which is probably about right … I like to think we’re building a better Exobrain. Rob Mueller: Great post on using games as a training device. Properly d.

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The Great Survey Completion Rate Dilemma Solved (Maybe)

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Great Survey Completion Rate Dilemma Solved (Maybe) by Jim on December 22, 2010 in feedback , marketing The holidays are upon us, which means gifts, family, services… and the end of the fiscal year.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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The Great Survey Completion Rate Dilemma Solved (Maybe) | Social.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Great Survey Completion Rate Dilemma Solved (Maybe) by Jim on December 22, 2010 in feedback , marketing The holidays are upon us, which means gifts, family, services… and the end of the fiscal year.

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New Research Unveils the Impact and Dynamics of Sales Coaching in Life Sciences

PDG

Coaching New Research Unveils the Impact and Dynamics of Sales Coaching in Life Sciences February 6, 2024 – 5 min read In the rapidly evolving, competitive life sciences sector, effective sales coaching has surfaced as key to enhancing team performance.