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10 Tests of Good Digital Citizenship

Marcia Conner

What every student needs to know about online reputation management, digital citizenship and cyberbullying , does a terrific job coaching students through the gray areas of communicating online. Entrepreneur Matt Ivester, in his book lol…OMG! I highly recommend the book for every high school and college-age student.

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10 Customer Service Solutions

Ed App

Additionally, candidates learn how to research customer reviews and do reputation management. This customer service solution offers distinctive AI-powered coaching scenarios in the context of customer service training that let management understand how agents will implement their training in the real world.

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7 Warning Signs Your Business Needs A Learning System

KnowledgeAnywhere

Here are a few ways to help you turn around an online reputation that is less than stellar: Train employees on appropriate ways to respond to complaints and angry customers. Ensure that your learning coaches are armed with the latest customer satisfaction trends. Jonas Sickler, Marketing Director at Reputation Management.