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Role of L&D in the 21C Workplace

ID Reflections

The impact of technology, globalization, ubiquitous connectivity, remote work and distributed work teams, and economy of individuals to name a few drivers have changed the face of workplace learning and performance dramatically. Refer to Ross Dawson’s The Future of Work for a detailed overview. The more of the same task they performed, the more efficient they became. Economy of scale was achieved. This is the world of work that L&D must support today.

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The role technology plays in the knowledge creation process

Docebo

The following is part two of an excerpt from a knowledge brief by Aberdeen Group : the brief discusses the role that technology plays in the knowledge creation process and the ways in which Learning 3.0 concepts can help accelerate the “spiral” of knowledge creation in your organization. To read part one of this two-part post, please click here. The creation of new knowledge always begins with the individual.

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9 Strategies to Make Your Peer Learning Program Thrive

CLO Magazine

If you’re sponsoring or developing a peer learning program, you know that professional communities of practice are a cost-effective way to leverage the collective wisdom and experience of a group of leaders with similar roles, challenges or interest areas. However, an intentional design of the structure, facilitation and tools is more likely to yield the results you want. Align around the peer learning community’s purpose.

Recommended Reading Summary: A Chapter of “Emerging Technologies for the Classroom”

Adobe Captivate

In October, I posted some recommended reading that complemented one of my classes on gamification. I’ve since started writing chapter summaries (here is the last article ) so people can “preview” some of the great books out there and hopefully end up reading them! Google Scholar features most of the chapter for free. Social media and social networking sites allow individuals and groups to collaborate and learn together.

Learning vs Development

E-Learning Provocateur

I ruminated over this question for a number of years as a Learning & Development professional, but without much progress. That was until a colleague of mine recommended I read Making the Case for a Developmental Perspective by Dr Suzanne R Cook-Greuter. Cook-Greuter distinguishes between two directions of human development: horizontal growth and vertical transformation. The sound of a penny dropping. • Mentoring.

7 Strategies to Facilitate "Working Out Loud"

ID Reflections

I spent the greater part of the weekend mulling over the practice of working out loud , what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. The more I thought about it, the more it seemed to me that it is one of the fundamental blocks of building a community of practice. Take Linux or the GitHub community for example.

7 Strategies to Facilitate “Working Out Loud”

Learnnovators

I spent the greater part of the weekend mulling over the practice of working out loud, what makes some folks adopt the habit with ease while others struggle, and what could be some of the possible enabling factors that support working out loud. The more I thought about it, the more it seemed to me that it is one of the fundamental blocks of building a community of practice. Take Linux or the GitHub community for example.

Workplace Learning in a World “Beyond Automation”

Learnnovators

With automation, AI and robots looming over the job scene, there seems to be a constant fear of humans losing out to computers and technology. It’s akin to one of our childhood sci-fi movies finally becoming a reality – the machines are taking over. The digital disruptors in the shape of Robots, Big Data and Sensors are here. However, this HBR article takes a different view of automation and digitization of work, going beyond the gloom and doom mindset.

70:20:10 Tech

Clark Quinn

At the recent Up To All Of Us event (#utaou), someone asked about the 70:20:10 model. One is the rise of social networking tools: blogs, micro-blogs, wikis, and more. The other is the rise of mobile. For the 20, coaching and mentoring, we can start delivering that wherever needed, via mobile. Learners can ask for, or even be provided, support more closely tied to their performance situations regardless of location.

What does change(d) look like?

Clark Quinn

Similarly social would play a much more central role, arguably our first recourse. Employees would be tightly coupled to their work teams, and more loosely coupled to their communities of practice. This is the vision of the Coherent Organization. Managers would be playing a leadership and mentoring & coaching role rather than a directive role. Providing support when needed, and leveraging the power of people will be key.

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Expanding your company L&D strategy to CoPs

Matrix

We often say that people are the most important resource a company can have and that the success of any organization is directly connected to its people. One thing that should always be part of the mix to achieving this is a sound L&D company strategy. A sound L&D strategy can mean many things: from face-to-face formal courses to mentoring relationships to full-featured learning management systems and all the technology that helps people share ideas and learn.

How To Create an Interactive Learning School and Engage Your Learners

learnWorlds

“In the social learning system, new patterns of behavior can be acquired through direct experience or by observing the behavior of others.”, An Ecology of Learning. Built-in Community Inside Every School. Advantages of Social Learning to Edupreneurs.

Re-imagining Work & Learning in a Networked World

ID Reflections

"The nature of work is changing. The changes to society will be vast" by @gapingvoid We are on the eve of 2015! Most of us do a retrospection of the year gone by, and a future-spection of the year to come. These are The Shift: The Future of Work is Already Here by Dr. Lynda Gratton (a book review coming up soon), and The Second Machine Age by Andrew Mcafee and Erik Brynjolfsson. This has wide-ranging implication on learning and the future of work.

Time for a New Look at Learning: Or What I Learned from Reading “Informal Learning at Work”

Pract.us

A native of New Zealand, Paul Matthews has always applied the practical, no-nonsense approach he learned growing up on a farm to his work in the corporate world. He’s been the director for a major IT company, founder of People Alchemy , and leadership consultant to blue chip clients. Through his experience, he’s recognized the power of informal learning and has helped his clients take advantage of it. What are the different flavors of informal learning?

70:20:10 for trainers

E-Learning Provocateur

At the time of writing this blog, over half the respondents have chosen “No” Assuming they are all L&D professionals, the extrapolation means most of us don’t think the 70:20:10 model is relevant to our work. – by the way, “fair dinkum” is Australian slang for “real” or “genuine” – Emeritus Professor David Boud says he doesn’t think there is proper evidence available for the effectiveness of the model.

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70:20:10 For Trainers

Learnnovators

At the time of writing this blog, over half the respondents have chosen “No”. Assuming they are all L&D professionals, the extrapolation means most of us don’t think the 70:20:10 model is relevant to our work. by the way, “fair dinkum” is Australian slang for “real” or “genuine” – Emeritus Professor David Boud says he doesn’t think there is proper evidence available for the effectiveness of the model. And while this might sound a bit harsh, it may contain a seed of truth.

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Harnessing the power of SMEs for successful workplace training

Matrix

I knew exactly what I was talking about, I had tons of personal examples and as a result I was believable and efficient in passing knowledge along. Then a change in the structure of the L&D department occurred and suddenly I had to deliver training across all channels. The solution I found after a couple of sessions in which the feedback was that ‘the trainer did not provide enough personal examples’ was to incorporate stories of Subject Matter Experts.

4 Ways L&D Can Maximize Learning Technology for Hyper-Connected Learners

Instilled

The modern workforce is connected through an ecosystem comprised of business tools and learning technologies — like learning experience systems — and even personal devices. This blog post explores ways that L&D professionals can take advantage of having hyper-connected learners across the enterprise. A constant state of connection has grown increasingly common, especially for knowledge workers. Deliver Learning in the Flow of Work.

How to go about a multi-generational approach to e-learning

Matrix

Read more: Setting knowledge profiles for different generations of employees. In this article, I will note some of the strategies that will prove effective in rendering corporate learning content that will be relevant and useful to a wide array of users.

Corporate Training Content: Directions in Curation

Litmos

One of the mantras I’ve championed is " curation over creation." As background, in the context of learning, knowledge plays a particular role. Learning needs to be engaged in meaningful practice to develop new skills. The first approach is, of course, by hand.

Is it time for a BYOL (Bring Your Own Learning) strategy in your organization? #BYOL

Jane Hart

My previous blog post that revealed that around 70% of respondents in my recent survey found training (including e-learning) “unimportant” or only “somewhat important” has generated quite a bit of interest. A number of comments focused on how we now need to make training/e-learning more “engaging” or “effective” to recapture the interest of these people. Success of learning is therefore measured in terms of their new or improved performance.

Stuart Crabb of Facebook #ASTDTK12

Learning Visions

Humans have been collaborating since the dawn of time. We’ve been doing social networking for millions of years. (He’s Mass distribution of thoughts and ideas. 1970 Marshall McLuhan ‘the medium is the message’ 1995 The Internet 2004 Facebook and the social graph – the social layer of the internet which allows people to connect and share. YOU are the censor of your own social graph. You are at the heart, the center of your social graph.

The Challenges of Executive Education

Training Industry

This “anytime, anywhere, any device” trend has entered the world of education. Participants play an active role in their training, and their personal investment in the learning process has grown. My role is to offer short certificate programs to companies. It’s an experience that has made me realize just how many challenges there are in the highly competitive world of executive education. The trainer then becomes a mentor providing individual support.

Observations from Supporting Performance with Learning – Learning Cafe Workplace Trends Forum

Learning Cafe

28 Learning professionals from a wide cross section of industries participated in the online Workplace Trends Forum on Supporting Performance with Learning. Peter Davis moderated the session with a expert panel comprising of. Belinda Liu – Global Head of Talent and Learning Operations, Standard Chartered Bank. Learning needs to step out of the normal role of training issues, into the workplace and address larger issues that impact performance problems.

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Summarizing Learn for Yourself

Jay Cross

I just copied a rough draft of my new book, Learn For Yourself , into a free summarizer. It’s all a matter of learning, but it’s not the sort of learning that is the province of training departments, workshops, and classrooms. Most of what we learn, we learn by interacting with others. Sharing is an act of learning and can be considered your responsibility for the greater social learning contract.

My pick of the best posts of June 2016

Jane Hart

1 – We start with another great infographic from Arun Pradan: Work is Learning (how to burst the training bubble) – shown right – which summarizes a lot of the work from us in the Internet Time Alliance. “We develop capability through experience, practice, and reflection (individual and shared) over time. It’s the ‘70’ and ‘20’ learning – learning in context with plenty of practice – that that has most impact.”

Informal Learning – the other 80%

Jay Cross

I’ll be leading a series of master classes on informal learning and working smarter in Europe. It’s all a matter of learning, but it’s not the sort of learning that is the province of training departments, workshops, and classrooms. Most people in training programs learn only a little of the right stuff, are fuzzy about how to apply what they’ve learned, and never address who are the right people to know. Achieving balance requires a scale of measurement.

Building a Performance Ecosystem

CLO Magazine

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Things are moving faster, and organizations have to be more nimble, responding to changes in their audiences, competitors and the context of work. Lots of the opportunities to improve come through the network, through the people we learn with and from.

Free L&D webinars for December 2019

Limestone Learning

A bit of both? Those vital signs of health are critical to the body working. In your training world, there are also vital signs of health. Explore six ideas you can use to put people in charge of their own learning. How creating learning communities boost engagement.

Social, Informal Learning Can Be ?Measured

CLO Magazine

“Data such as participation rates for discussions, questions asked and answered, and ratings of submitted content become important with social and informal learning,” he said. Wentworth said these pieces of information allow organizations to identify people who are hubs of informal knowledge, along with those who are simply listening or not participating at all. Are outcomes improving because of these learning methods?

Clark Quinn – Crystal Balling with Learnnovators

Learnnovators

He integrates creativity, cognitive science, and technology to lead development of strategic solutions including award-winning online content, educational computer games, and websites, as well as adaptive, mobile, and performance support systems. ABOUT THIS INTERVIEW SERIES: ‘ Crystal Balling with Learnnovators ’ is a thought-provoking interview series that attempts to gaze into the future of e-learning. What do some of the interesting research findings and survey results point to?

CLARK QUINN – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

He integrates creativity, cognitive science, and technology to lead development of strategic solutions including award-winning online content, educational computer games, and websites, as well as adaptive, mobile, and performance support systems. ABOUT THIS INTERVIEW SERIES: ‘ Crystal Balling with Learnnovators ’ is a thought-provoking interview series that attempts to gaze into the future of e-learning. What do some of the interesting research findings and survey results point to?

Through the Workscape Looking Glass

Jay Cross

It’s the biggest frame of the big picture. I don’t use the word learn with executives, who inevitably think back to the awfulness of school and close their ears. The Workscape is a systems-eye view of the workplace. In the same vein, I talk about Working Smarter instead of informal learning, social learning, and so forth. The problem is that the learning processes are haphazard, often a paving of the cow paths. Scope of the habitat. Mentors, coaching.

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Top Posts from August - Augmented Reality - Social Learning

eLearning Learning Posts

August was a little quiet in terms of traffic numbers and vacations, but there were some really great posts you may have missed during vacation. My e-Learning Don’ts - MinuteBio , August 8, 2010 Here is a list I compiled of things I think should NOT be done when designing e-learning courses. Assign people into roles. Instead of moving around a computer interface as a mouse, one moves around as an anthropomorphic figure. Lots of books to read, so get to work, you!

What’s in Your Toolbox?

CLO Magazine

Content, audience, environment and available technology each play a role in how learning is delivered, and all of those continue to evolve. Asynchronous e-learning is increasingly seen as the preferred delivery method to train a group with varied skill levels, and classroom remains the most significant form of training, in spite of alternatives. Economy Driving Small Shifts CLOs are using the full range of options for learning delivery.

The future is people, not technology

Jay Cross

My last column in CLO called for the abolition of corporate training departments. That first round of e-learning largely failed for precisely this reason. People learn more efficiently at the time of need, in the context of work, from people in the know and through virtual conversation. When my colleagues and I advocate cutting back on workshops and classes in favor of building “learnscapes,” we aren’t suggesting firing the instructors. More Human Than Human.

Determinism, Best Practice, and the ‘Training Solution’

Charles Jennings

Determinism is the philosophical idea that every event, including every human decision and action, is the inevitable result of preceding actions and that, given certain conditions, there is only one outcome. Deterministic views of the world assume everything is a jigsaw puzzle rather then a chess game and that for every problem there is a single solution. Although determinism is part of our world, we shouldn’t assume that its principles can be applied everywhere.

Top 125 Workplace eLearning Posts of 2009

eLearning Learning Posts

It’s always fun at this time of the year to look back at what’s happened in the world of eLearning. You can see more detail of how this works here in Curator Editor Research Opportunities on eLearning Learning (and see how you can be involved). Top 125 Workplace eLearning Posts of 2009. Should Educators be Afraid of Having a Facebook Profile? How to Create Screencasts You Can Be Proud Of , Rapid eLearning Blog , October 13, 2009.

Social Learning and LMSs Marketplace

eLearning 24-7

LMS/LCMS vendors are following one of three approaches when it comes to social learning. In any other market, the goal is to be number one, yet for whatever reason, in this market when it comes to social learning, there are a significant number of vendors, who would rather just sit on the sidelines. If you are trying to be a global player, and people are accessing from everywhere, why ignore the collaboration, content generating, communication sharing approach?

Decisions, decisions. Business decisions.

Jay Cross

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business. Behave like an officer of the corporation. It is equally vital to understand that different officers of your corporation will approach decisions about learning in very different ways depending on their circumstances. THE ENVIRONMENT OF BUSINESS.