Collaboration Expertise Knowing Doing Gap Program 
PDG
APRIL 15, 2024
Essentially, they know what to do because you’ve trained them. The question is, are they doing it? This is the knowing/doing gap. The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice.
ID Reflections
JULY 30, 2014
Through repeated application, employees gained expertise and efficiency was a direct outcome. In this context, a discussion with a friend led me to the video on Knowing-Doing Gap by Bob Proctor. Some further research into the Knowing-Doing Gap led me to his website: [link]. It was “learn, then work.”
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