Collaborative Learning Lessons from Wikipedia (and Small Insects.

Dashe & Thomson

When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read.

Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

Like many enterprise learning companies, we are actively brainstorming ways to incorporate collaborative Web 2.0 Wikis are an easy place to start the promotion of collaborative learning spaces, and clients seem to be willing and able to accept this informal tool into their everyday lives.

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What is a Learning Management System? (2019 Update)

Docebo

Sophisticated AI technology grows to understand each learner’s behaviour, creating unique, personalized learning experiences, and social learning lets learners consult peer mentors, ask questions, and collaborate. ILT classroom course sessions.

Give User Adoption the Respect it Deserves | Social Learning Blog

Dashe & Thomson

Michael Sampson of Information Week offers a four-stage model to help companies think through the user adoption challenge in his book, User Adoption Strategies: Shifting Second Wave People to New Collaboration Technology.

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Analyzing the ROI of Social Media in Training | Social Learning Blog

Dashe & Thomson

When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read.

My Learning Resolution For The Year (Hint: It's not “to be.

Dashe & Thomson

Collaborative learning? When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read.

Do Instructional Designers in the Social Digital Age need an.

Dashe & Thomson

A good instructional design process assumes single-source content, collaboration across multiple functional teams, revision control, support for a variety of platforms, and quality assurance. Im a problem-solver and thoroughly enjoy helping clients succeed and look good.

Rx for SMEs

Dashe & Thomson

SMEs have a ton of work to do and generally keep their heads down until all work is done — defining requirements, documenting processes, testing, collaborating on training content, and training end-users. Set up a Web-based content collaboration site (wikis work great for this).

Rx for SMEs | Social Learning Blog

Dashe & Thomson

SMEs have a ton of work to do and generally keep their heads down until all work is done — defining requirements, documenting processes, testing, collaborating on training content, and training end-users. Set up a Web-based content collaboration site (wikis work great for this).

Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training. The heart of the message was that we should challenge ourselves to open our clients’ eyes to more than what they already know and do. Because the world of technology, and for that matter the use of technology in training, is changing so rapidly, most business managers are unaware of the promising user adoption solutions coming to the forefront. This ever-changing technological landscape is currently held captive by social media, and for good reason. The applications everyone from Wired to the Wall Street Journal are talking about are altering the way we interact with each other, the way we purchase goods and services, and the way we learn. The big story last week was how Facebook and Twitter played a lead role in the Egyptian protests against Mubarak, allowing people to bypass the Internet shutdown and post messages via telephone calls. But for every argument there is a counterargument. Are people still just people, customers still customers, and social media simply tools we can all add to our ever-growing belt? Thierry de Baillon , cofounder of Socialearning Consulting, takes this stance in a recent blog post. He declares: “It is time for companies to grow up, and that rather than calling their customers ‘social’ and focusing on tools that are mostly meant for private conversations, they begin to build trusted relationships through their own channels and tools, and follow a business – not bozo – logic. Your customers deserve to be considered seriously, so does your business.” I don’t understand why social media should be off limits to marketers, and beyond direct Facebook messages, I fail to see much privacy in the social media world. I do think Thierry is right in many ways, though. In the end, we still need to develop trusted relationships with our customers and those we do business with. Many of us are getting caught up in the social buzz, but many of us are not. We can only go so far in persuading clients to employ cutting-edge solutions for user adoption and training. Moreover, our clients usually know their audience far better than we ever will. So instead of claiming that ‘There is NO Social Customer’ as Thierry does, I will argue that ‘Not Everyone is a Social Customer.’ We still must identify our clients’ needs, social or not, and tailor our change management and training to fit them. What’s your take on using social media for businesses purposes – be it instructional design, marketing, or otherwise? Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Tags: Egypt , Facebook , instructional design , marketing , Mubarak , social learning , social media , Thierry de Baillon , Twitter About Paul Im the director of sales and marketing at Dashe & Thomson. Ive worked in sales and marketing with various organizations, including 3M, the Minnesota Timberwolves, Ionix Medical, and the Itasca Project. I live and breathe Minnesota sports and love golfing, boating, skiing, traveling, and attending live music. View all posts by Paul → ← The Power of Your Network Collaborative Learning Lessons from Wikipedia (and Small Insects) → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend One Response to “Not Everyone is a Social Customer&# Bernard Keranen March 2, 2011 at 4:46 am # love the blog, thanks for sharing your thoughts Leave a Reply Click here to cancel reply. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Train Your Client On Training January 31, 2011 Leveraging the Law of the Few to Manage Change in the Workplace February 21, 2011 Analyzing the ROI of Social Media in Training May 3, 2011 Why eLearning Development Ratios Can be Hazardous to Your Career November 15, 2010 eLearning Review: A Module for the National Security Arena October 15, 2010 Virtual Boot-Camp: Games and Learning with the U.S. Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh. Rob Mueller: Great post on using games as a training device. Pe. Jim: Glad you enjoyed the post, Liam! It is amazing ho. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. blended learning budgeting Classroom Learning classroom training customer service Donald Kirkpatrick elearning ERP Training Facebook Facilitation feedback ILT Informal Learning innovation instructional design instructor-led training interactive learning Jane Bozarth JIT learning Kanye West LinkedIn LMS marketing MNISPI mobile learning peer-to-peer learning performance support project management Robert Brinkerhoff sales social learning social learning theory social media subject matter experts Success Case Method surveys synchronous system implementation training temporary staffing Training Development Twitter video web-based training Wikis youtube Email Alerts Follow Us! Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend Other Learning Blogs Andrew McAfee’s Blog The Rapid eLearning Blog Big Dog, Little Dog Bozarthzone Discovery Through eLearning E-learning Curve Blog eLearning Roadtrip The Learning Generalist ID and Other Reflections The eLearning Coach Harold Jarche: Life in Perpetual Beta Weejee Learning Making Change: Ideas for Lively eLearning Corporate eLearning Strategies and Development eLearning Technology The Learning Circuits Blog Cammy Bean’s Learning Visions Kapp Notes Internet Time Blog Will at Work Learning eLearning Learning Dave’s Whiteboard Communication Nation Categories blended learning (7) budgeting (2) Classroom Learning (8) customer service (3) Development Tools (4) EHR Training (1) eLearning (13) ERP Training (2) Facilitation (2) feedback (2) Gaming Theory (2) Informal Learning (15) Innovation (1) Instructional Design (10) Leadership (1) LMS (Learning Management System) (3) marketing (2) mobile learning (3) Organizational Change Management (2) performance support (8) Project Management/Project Delivery (6) Reviews (2) sales (3) social learning (27) Social Media (1) subject matter experts (3) system implementation training (3) Temporary staffing (1) Training Development (9) user adoption (1) Video (5) Wikis (3) Archives May 2011 (6) April 2011 (12) March 2011 (13) February 2011 (7) January 2011 (9) December 2010 (7) November 2010 (2) October 2010 (1) September 2010 (1) February 2010 (1) © 2011 Social Learning Blog. All Rights Reserved. Visit us at dashe.com

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eLearning Review: A Module for the National Security Arena

Dashe & Thomson

When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read. Collaborative learning?

Module 130

eLearning Review: A Module for the National Security Arena.

Dashe & Thomson

When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read. Collaborative learning?

Module 130

Can Games Transform the World? | Social Learning Blog

Dashe & Thomson

According to McGonigal, When we play a game, we think creatively, collaborate, and persist. In part, because games inspire creativity, collaboration, and persistence. Im a problem-solver and thoroughly enjoy helping clients succeed and look good.

Training vs. Learning and the Role of Mobile Devices | Social.

Dashe & Thomson

Envision a phone application that allows you to browse FAQs, search for desired training content and access collaborative workspaces including wikis and forums that contain user-generated content.

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Training vs. Learning and the Role of Mobile Devices

Dashe & Thomson

Envision a phone application that allows you to browse FAQs, search for desired training content and access collaborative workspaces including wikis and forums that contain user-generated content.

Roles 130

Leveraging the Law of the Few to Manage Change in the Workplace.

Dashe & Thomson

View all posts by Paul → ← Collaborative Learning Lessons from Wikipedia (and Small Insects) The Impact of Social Learning: Will You Be The First?

Answering your LMS Questions

eLearning 24-7

Schedule ILT courses – typically appears in the event mgt section. SCORM/AICC/PENS/IMS. Collaboration, create learner groups for social, some type of chat function. How many of you have posted questions regarding LMSs on Quora, Linkedin or the various other social media sites available on the net? How many of you have had hundreds of comments as a result of these questions, and than rather than solve it, create only more confusion?

LIVE BLOG - Craig Weiss 'eLearning 2020' Seminar

Unicorn Training

elearning2020 GP Strategies Ltd ‏@GPStrategiesUK 31m @diegoinstudio suggesting only 5% #ILT by 2020 #elearning2020 BREAKOUT 1: “The reports of my death have been greatly exaggerated” - where next for the LMS? Collaboration, Social media and MOOCs – the future of learning? CW - Im not really seeing 3D as a big thing. Live updates throughout the day from Craig Weiss' 'eLearning 2020' Seminar at The Kia Oval. The End!

The Ultimate Glossary of eLearning Terms

LearnUpon

An LMS like LearnUpon can send ILT invitations with an attached iCal invite so that your learners can save the session to their calendar. ILT (Instructor-Led Training). From Agile to xAPI and everything in between, there are a lot of eLearning terms to get your head around.