The key to understanding what’s going on

Jay Cross

The 50,000 foot view of what’s going on in social networks and informal learning has changed very little In the last five years. In yesterday’s presentation for Collaborative Learning 04, we asked “In business culture, where’s the pendulum this year?&#. Here’s a mid-2003 article from an internal newsletter from Deloitte: Social Software: Get Affiliated. Knowledge management and corporate learning may never be the same.

Come Together

Jay Cross

Collaboration gets things done and is the most powerful learning tool in the CLO’s playbook. Today’s organizations are learning the power of people working together in real time. The use of instant messaging migrated from high school to corporate life. Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. The social learning revolution has only just begun.

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