Infopro Learning
MAY 19, 2022
It is one of the major reasons companies have started relying more on custom e-learning development. This article will dig deeper into the various pointers to consider when customizing content for e-learning. Customer segments. Customer relationships. The idea is to eliminate monotonous communication. Key partner.
Infopro Learning
AUGUST 24, 2021
In today’s world, several organizations are running neck-and-neck with a similar product range. It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. Here comes the significance of product knowledge training which ensures organizational growth and success.
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Infopro Learning
JULY 8, 2021
Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. Poor Communication. Highly effective teams are able to communicate and collaborate well, creating a more cohesive and productive team environment. Ineffective Leadership.
Infopro Learning
OCTOBER 18, 2023
If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.
Speaker: Jake Miller, Senior Product Marketing Manager, Allego
This means that the old approach of blasting buyers with email-heavy, generic communications no longer works. Instead, buyers need to be surrounded with relevant communications and personalized, self-service content throughout their journey.
Infopro Learning
JANUARY 11, 2022
A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Let’s begin.
Cognigix
JUNE 1, 2022
To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. A custom eLearning program is designed to meet the specific training needs of an organization, increase relevance and engagement in the training resulting in better learning outcomes.
Speaker: Zak Haitkin, Localization Manager
The pinnacle of success for any business is ultimate customer and employee gratification. Localizing your content will show your commitment to improving company culture, and how much you genuinely value your customers, employees, and their experiences. The strategies you can employ to launch a successful localization project.
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