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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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What is Radical Collaboration?

Webanywhere

Increased productivity: When people feel empowered and engaged, they are more likely to be productive. The Wikipedia project is another example of radical collaboration. Wikipedia is a free online encyclopedia that is written and edited by volunteers from all over the world. Gather feedback from customers and employees.

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Applications of online training: customer service

eFront

Customer service training is in fact the blueprint for a company’s entire support process. A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan. Employee efficiency is thereby increased and they are better equipped to deal effectively with customers.

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The $2 Whiteboard Shows Power of Peer-to-Peer Learning | Social.

Dashe & Thomson

Blog, including “Collaborative Learning Lessons from Wikipedia (and Small Insects)” and “The $2 Whiteboard Shows Power of Peer-to-Peer Learning”, while a core curriculum of base training material is essential to spark the learning process [.] Download the whitepaper » Blog this! Liam McCoy: Thanks for this. Ive been looking for some ammo t.

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Challenges and Supporting Factors in Adopting ERP in Higher Education Indonesia

Academia

According to Wikipedia , the Indonesian education system is the fourth largest in the world with more than 50 million students, 3 million teachers, and 300,000 schools. Proper communication between institutional authorities & ERP experts. Effective communication is the key to success for any business. Challenges.

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Online Video: the Perfect Social Learning Tool? | Social Learning Blog

Dashe & Thomson

Instructional designers would be wise to become versed in basic video production, since its utility and ubiquity as a learning tool will only continue to grow. But why is video so much more effective at accelerating innovation than, say, print – or even eLearning? Download the whitepaper » Blog this! Liam McCoy: Thanks for this.

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What is social learning (and how to adopt it)

Docebo

More and more, organizations are turning to social learning to deliver exciting e- learning experiences to their customers, partners, and employees. Semiconductor manufacturer, AMD, says their shift to social learning saves more than US$250,000 per year in web-based training production costs. What is social learning?