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The Key Components of an Effective Sales Training Program

Infopro Learning

This sets sales training projects apart from other programs in Learning & Development (L&D). An effective sales training program is not just a checkbox in the L&D leaders manual; it is the lifeblood that nurtures a high-performing sales team.

Sales 221
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Taking Responsibility for Clear Communication

Infopro Learning

Misunderstandings are an increasingly common occurrence in workplace communication. Add to this the sense of overwhelm that comes from a seemingly endless stream of emails, text messages, meetings, conversations, reports to read, presentations to absorb, people to listen to — and it is no wonder that so much MIS-communication occurs.

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Business Benefits of Customer Service Training Programs

Infopro Learning

But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. The fact that you’re training your employees to interact with the most important aspect of your business—your customers—is what makes effective customer service training so important.

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Mastering the Art of Developing an Onboarding Program

Infopro Learning

Multiple reports underscore the significance of a thoughtfully designed onboarding program in shaping these foundational moments. Considering these compelling figures, it becomes evident that a systematic approach to crafting a comprehensive onboarding program is beneficial and imperative for sustainable organizational success.

Program 221
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Mitigating organizational risk through effective communication

Interactive Services

On the Principled Podcast, host Dave Hansen explores effective communication strategies for improving learning and engagement with Stephanie Hoyt, the education and communications manager for Enterprise Compliance at BD.

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Effective Leadership in a Hybrid Workforce: Strategies for Leading Distributed Teams

Infopro Learning

Effective leadership is now more important than ever in a hybrid workforce, where leaders must adapt to new technologies and communicate effectively with their teams, regardless of location. This blog will explore some key strategies leaders can use to effectively lead distributed teams in a hybrid work environment.