Content Expertise for Instructional Designers
NOVEMBER 10, 2009
We are just wrapping up a three year, multi-phased project to switch to a new ERP including modules in Finance, HR, and Student Applications. I wonder if the problem in this case isn’t so much about content expertise as it is about being able to communicate with the SMEs effectively. This example sounds like someone who couldn’t learn the jargon quickly and couldn’t communicate effectively with that audience.