ID Reflections

AUGUST 28, 2012

Bonds don’t form over a Skype call but over coffee and lunch when conversations veer to the personal and discussions revolve around interests. Luis Suarez summarizes the key point in the para here: … we need handshake leadership; we need to have handshake conversations, handshake friends, handshake dialogues, handshake meetings.

Stock 124

Stock Skype Knowledge Worker Community 124

Jay Cross

APRIL 6, 2013

Effective managers make stretch. Knowledge work has evolved into keeping up and taking advantage of connections. These posts offer guidance to managers who want to make learning from experience and conversation more effective. Conversations are the stem cells of learning. We learn to do the job on the job.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Learnnovators

OCTOBER 8, 2015

This is then fleshed out with a combination of conversations with a SME and/or a suite of documents and presentations that constitute subject matter knowledge. And helping SMEs focus on decisions and skills, not knowledge, working with them in a partnership rather than them as a fount of knowledge is helpful.

Design 133

Design eLearning Strategy eLearning Cognitive 133

Jay Cross

AUGUST 7, 2009

Effectiveness – Jay Cross. In a networked corporation, there is scant difference between knowledge work and learning. Business success depends on them working together rather than as individuals. Published in Chief Learning Officer, August 2009. Informal Learning 2.0. Put innovation on everyone’s to-do list.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Jay Cross's Informal Learning

FEBRUARY 16, 2009

Sometimes it’s more effective to imbed the knowledge in the work than to plant it in the head of the worker. Old-style training enraged many managers because it was separate from work. Why isn’t Sally at work today? It needn’t be this way, particularly since knowledge work and learning are nearly indistinguishable.

Instructional Design 46

Instructional Design Agile Instructional Instruction 46

Jay Cross

MARCH 19, 2012

Mayo discovered the Hawthorne Effect, opening the study of motivation. Understanding what type of environment we are working in (Simple, Complicated, Complex or Chaotic) lets us frame our actions. Here are some practical examples for learning professionals: PROBE: Prototype; Field test; Accept Life in Beta; Welcome small failures.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Experiencing eLearning

NOVEMBER 19, 2009

From a 2008 microlearning conference “There is a need and pressure to learn continually due to rapid change in society and the economy…Knowledge gaps are widening.&#. Basic goal: make learning more effective through new media. To know if it’s effective. conversations getting smaller. Now, new tools.

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262