Acorn Labs

DECEMBER 21, 2022

Formal measures for continuous improvement include implementing communities of practice (a group of people with a shared concern or interest), training evaluation, training assessments and post-training tracking. Dissatisfaction from customers as a result of not being able to meet their needs. You see the problem?

Metrics 52

Metrics Communities of Practice Culture Community 52

Talented Learning

FEBRUARY 27, 2019

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process? And what does effective customer education actually look like?

Podcasts 40

Podcasts Podcaster Podcasting Custom 40

Web Courseworks

JULY 16, 2019

I remember the days when Web Courseworks’ customers did not have online course instructional developers or designers and LMS administrators on staff. If you are a professional instructional designer or online course developer, you probably belong to the community of practice called the eLearning Guild.

eLearning Guild 100

eLearning Guild Association LMS Association Learning Management System DevLearn 100

ID Reflections

JULY 20, 2011

From a community of practice perspective, lurking is interpreted as “legitimate peripheral participation,” a crucial process by which communities offer learning opportunities to those on the periphery. (p. After digging through the references and some old articles I had saved, these are some of the key points that emerged.

Communities of Practice 203

Communities of Practice IBM Community Jive 203

Clark Quinn

JULY 3, 2012

In an insightful piece , Harold Jarche puts together how collaboration and cooperation are needed to make organizations work ‘smarter’, integrating workgroups with the broader social network by using communities of practice as the intermediary.

Collaboration 189

Collaboration Social Networks Social Network Firewalls 189

Acorn Labs

JANUARY 11, 2023

This is commonly done through formal measures like training evaluation, training assessments, post-training enablement and communities of practice (i.e. Dissatisfaction from customers as a result of not being able to meet their needs. Continuous improvement is a persistent endeavour to refine and enhance strategy execution.

Metrics 52

Metrics Communities of Practice Culture Evalution 52

ID Reflections

AUGUST 13, 2011

showed the direction to the future of work All of this led to my growing interest in communities, communities of practices and the art of community managment, further fueled by Jono Bacon's The Art of Community. Folks like Andrew McAfee , Dion Hinchcliffe , Sameer Patel , Bill Ives , Riitta Raesmaa , J.P.

Instructional Design 193

Instructional Design Community Enterprise Instructional 193

Association eLearning

APRIL 30, 2014

In addition, a corporate university can develop custom learning that is adapted to their industries. Corporate training departments have carried this further, by implementing coaching and communities of practice (CoP). Likewise, associations can leverage their membership to create virtual and ongoing communities of practice.

Association Learning Management System 242

Association Learning Management System Association Corporate eLearning Instructional Design 242

PDG

MAY 17, 2021

Virtual team meetings and one-on-one sessions are also great ways to model the behavior you want your sales reps to exhibit with customers, so treat these virtual gatherings the same way you’d treat a client call. Build a narrative: Bring features and benefits to life by creating a story that will resonate with the customer.

Sales 52

Sales Teams Strategy Virtual World 52

PDG

OCTOBER 6, 2022

Virtual team meetings and one-on-one sessions are also great ways to model the behavior you want your sales reps to exhibit with customers, so treat these virtual gatherings the same way you’d treat a client call. Build a narrative: Bring features and benefits to life by creating a story that will resonate with the customer.

Sales 40

Sales Teams Strategy Virtual World 40

IT Training Department Blog

NOVEMBER 9, 2023

By investing in the right general technical training as well as custom technical training, businesses can equip their employees with the essential skills needed to close the digital talent gap and adapt to the ever-changing technological landscape. But what about more specific training for custom company technology and processes?

Digital 107

Digital Skills Blended Learning Custom eLearning Development 107

Learning Visions

MARCH 30, 2011

What are the ingredients of building a Community of Practice? Groups of individuals in same team, other teams, other companies even – they come together to improve their practice. Managers often don’t like words like ‘social’ and ‘collaboration’ – but ‘communities of practice’ seems to resonate.

eLearning Guild 208

eLearning Guild Social Learning Social Metrics 208

Yukon Learning

DECEMBER 16, 2021

Always a master in our hearts, Ron contributes to the learning community day after day. The Learning Guild is a community of practice for those involved in Learning and learning technologies. Modern player updates, spanning from cover photos to custom colors. How Do I Create a Custom Reset Button?

Articulate 59

Articulate Slides Virtual World DevLearn 59

Hurix Digital

APRIL 10, 2023

Although technology is a crucial driver for some of these transformations, digital transformation is more about business transformation as organizations are trying to: Improve efficiency Provide a better customer experience Ease the work of their employees, and so on Why do Digital Transformations Fail?

Digital 40

Digital Virtual Classroom Compliance Training Augmented Reality 40

CLO Magazine

JULY 12, 2021

The IT consultancy provides solutions for cybersecurity, big data analytics, enterprise IT and systems engineering to federal government customers. She also partners with ManTech University staff and the company’s communities of practice to ensure any changes in the marketplace are reflected in the content the company offers.

Job 79

Job SkillSoft Metrics CLO 79

Actio Learning

JANUARY 27, 2022

and methods of collaboration (social, communities of practice , etc.). Who are the customers? Resource library : The organization had extensive resources but worked to reorganize libraries to make them practical development resources. sources of information ( resource repositories , job aids, etc.),

Blended Learning 52

Blended Learning Compliance Training Blended Authoring Tools 52

E-Learning Provocateur

OCTOBER 6, 2015

Students are customers, and increasing competition, deregulation and even the emergence of MOOCs has shifted power into their hands. If students are customers, by extension so are employers. What about online social education and Communities of Practice? Community of Practice Case Study.

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Blended Learning Scanning Social Networks Instructional Design 100

The Performance Improvement Blog

JULY 31, 2014

Engage stakeholders – Every stakeholder , whether managers, employees, customers, business partners, investors, vendors, and, in some cases, legislators and government agencies, has something to offer to the collective wisdom of the organization. We want to find out what they know and what they need to learn.

Culture 229

Culture Coaching Trust Performance Support 229

Logicearth

AUGUST 24, 2022

This is as true in learning as in anything else: whether it’s microlearning, cohort-based, blended, building communities of practice, or whatever form it takes, if you’re clear on the purpose, everything becomes easier. They can bring a different view of the world to our customers. They can push and support our customers better.

Blended Learning 59

Blended Learning Brandon Hall Exercise Learning 59

E-Learning Provocateur

JULY 29, 2013

In terms of supporting the moocers in the organisation, I envisage L&D pro’s undertaking activities such as facilitating communities of practice, setting up buddy programs, and organising external meetups. This will involve an analysis of the curriculum pre-study, and an evaluation of the learning experience post-study.

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Diversity Training Blended Learning ROI Classroom 267

Xyleme

JULY 6, 2023

It was truly a catalyst in creating an invaluable community of practice. Xyleme's Experience During our exhilarating three days at TICE, we had the wonderful opportunity to connect with fresh faces and valued customers alike. Imagine our excitement when one of our esteemed customers gave us an incredible shoutout!

Conference 52

Conference Xyleme Industry Training 52

Logicearth

AUGUST 24, 2022

This is as true in learning as in anything else: whether it’s microlearning, cohort-based, blended, building communities of practice, or whatever form it takes, if you’re clear on the purpose, everything becomes easier. They can bring a different view of the world to our customers WHY is that useful?

Blended Learning 52

Blended Learning Brandon Hall Exercise Learning 52

BrainCert

JUNE 12, 2023

With the use of an LMS, businesses can save money on traditional training tools and provide customized learning experiences that accommodate different learning styles. Online forums, communities of practice, and virtual collaboration spaces facilitate peer-to-peer learning and enable the exchange of best practices.

Corporate eLearning 52

Corporate eLearning Diversity Training Digital Association Learning Management System 52

Matrix

NOVEMBER 1, 2018

When I first started out as a corporate trainer it was very easy for me as I mainly focused on customer service courses and I had been a customer service representative with that particular company for a while. Communities of practice are excellent learning venues.

Communities of Practice 61

Communities of Practice Podcasts Podcaster Podcasting 61

Obsidian Learning

FEBRUARY 17, 2020

Or include a short video clip featuring new members of your community of practice website. To maximize the social impact, we recommend customized video-based learning rather than using off-the-shelf components. Consider opening a team meeting by watching a video exploring a tough challenge then opening it up for discussion.

Benefits 76

Benefits Video Blended Learning Association Learning Management System 76

learnWorlds

JANUARY 12, 2024

In the context of social media platforms, you can choose one of the most popular online community platforms like Slack, Discourse, LinkedIn Groups, and Facebook Groups. B2C Best Practice Example For B2C course sellers in verticals like the culinary arts space, LearnWorlds’ built-in community feature becomes the perfect platform choice.

Community 98

Community Social Networks Effectiveness Management 98

Connect Thinking

MARCH 1, 2013

I will examine the topic from the perspective of both corporate learners and paying customers. Finally, in this age of web-based applications, mobile devices and personalised platforms, many of today’s learning platforms are simply ugly and awkward, leaving staff and paying customers dismayed. Managing expectations.

Change 142

Change Management Association Learning Management System Wiki 142

The Performance Improvement Blog

JUNE 25, 2018

A culture that supports managing minds is a culture of inquiry; an environment in which people feel safe challenging the status quo, taking risks, and enhancing the quality of what they do for customers, themselves, shareholders, and other stakeholders.

Culture 127

Culture Create Metrics Performance Support 127

eLearning 24-7

APRIL 11, 2024

Someone came up with the idea of an LCMS (RIP) Community of Practice (yuck, first it went the way of the dodo bird, then has made a comeback – just like the dodo bird – which is being re-created genetically). At the time, PL was a dominant player in the industry, with lots of loyal (aka recurring revenue) customers.

Ideas 84

Ideas Learn.com SumTotal SkillSoft 84

Challenge to Learn

JUNE 13, 2011

The only reason for organizations not to use the web, social media, communities of practice and all other things available, is that you (or your organization) don’t want it. Of course, we can use even better software, or increased internet speed, but the fact is that everything you need is already there.

Communities of Practice 154

Communities of Practice Culture Social Media Big Question 154

E-Learning Provocateur

SEPTEMBER 3, 2009

But of course, tweet scanning also falls into the Customer Service portfolio. Organisations shouldn’t be scared by this; in fact, it presents you with an opportunity: Why not respond to the customer, remedy their issue and turn their loyalty back around? What an opportunity to win new customers! Active tweeting.

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Twitter Scanning Social Networks Business 198

Acorn Labs

MAY 29, 2023

A strong sales capability set helps organisations identify and target potential customers, creating effective sales processes sales strategy and driving revenue growth. As an example: Account management and customer retention Sales data analysis and reporting Sales presentation and negotiation skills. What is sales capability?

Sales 52

Sales Performance Support Performance Business 52

Acorn Labs

MAY 29, 2023

A strong sales capability set helps organisations identify and target potential customers, creating effective sales processes sales strategy and driving revenue growth. As an example: Account management and customer retention Sales data analysis and reporting Sales presentation and negotiation skills. What is sales capability?

Sales 52

Sales Performance Support Performance Business 52

learnWorlds

FEBRUARY 16, 2022

Hiring developers to do custom coding or handle specific use cases might be necessary. No-code platforms offer less customization than low-code ones. On the other hand, low-code allows custom tweaks for individual code input and has more-skilled developers doing the work. Vibrant Learning Community. What is low-code?

Mobile 98

Mobile LMS Course Docebo 98

Kapp Notes

SEPTEMBER 23, 2015

Lombardozzi: In the earlier part of my career, integrating all these strategies for learning meant that you designed a full scale intervention with all these customized pieces – company-specific training courses, resource materials, mentoring program, projects, etc. – all aligned as part of a comprehensive program.

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Conversation Authoring Social Networks PENS 100

Clark Quinn

FEBRUARY 17, 2010

You can use web services to pull together custom, user-centered portals on top of all this information. And , then, you should also empower communities of practice to create their own portals as well. I use portal as the overarching term as well (also including discussion forums, blogs, profiles…).

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Portal Wiki Communities of Practice Site 150

Clark Quinn

MARCH 2, 2009

There’ll be flexible customized learning paths, that will not only skill you, but introduce you into the community of practice. So, there may still be ‘courses’, though they’ll be more interactive, more distributed across time, space, and context.

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Metrics Communities of Practice Community Big Question 100