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Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process? And what does effective customer education actually look like?

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Effective Community Management: Best Practices for Success

learnWorlds

Your professional looking Academy in a few clicks Start FREE Trial Deloitte even jumped into the mix in 2020, showing that employees hanging out in online learning communities are more likely to stick around with their companies. Imagine what a supportive digital space can do for your work mojo! Setting the Community Guardians

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5 long-lasting lessons from 2021 to speed up workforce competitiveness in an accelerated world

CLO Magazine

During the pandemic, traditional L&D strategies proved inefficient in delivering the same value to the customers. The pandemic also brought “time to market” of new products and services in some industries, such as technology, down to three months. The business world needs metrics beyond efficiency and productivity.

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Latest Takeaways from Craig Weiss

eLearning 24-7

Microsoft Teams and Online Learning. The latest rage in the learning space is the heavy usage of Microsoft Teams as a key component for employees training/learning. It reminds me of the days of the Community of Practice, with obviously a refresh of a better design and additional capabilities. What I see.

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INTEGRATING SOCIAL LEARNING IN THE WORKPLACE

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. The catch is that “social learning” cannot just be implemented or enforced. Celebrating small successes; rewarding genuine effort.

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Here Come the MOOCs

CLO Magazine

Its Udemy for Organizations platform enables firms to customize a branded portal of courses from the Udemy collection to offer to employees. In addition to pulling courses targeted for small business owners from the Udemy library, Carmichael said the company also created custom courses targeting skills related to the floral industry.

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Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Branon Learning Management System App Stores Bob Little Apps, Not Courses Inge de Waard Augmented reality moves towards augmented learning with easy tools: Wikitude , Layar , ARToolKit. Situated learning (learning within context in a community of practice) grows thanks to augmented mobile reality.