article thumbnail

AI Conversations impresses at the Brandon Hall Excellence in Technology Awards 2023

Learning Pool

AI Conversations leverages OpenAI’s GPT4 to provide users with convincing, conversational responses, but also detailed, personalized feedback to help them improve their communication and management skills. It’s a breakthrough way for companies in any industry to ensure productive workplace conversations.

article thumbnail

Knowledge Acquisition? Skill Develop? Go COP

eLearning 24-7

COPs – Communities of Practice. Communities of practice started to appear as both standalone systems an within a system in the early 2000s. You go into a chat room, communicate with one another, maybe share materials, maybe not. The learner logs in and goes right into their community. What if though?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process? And what does effective customer education actually look like?

article thumbnail

How Does Implementing Formal Measures to Ensure Continuous Improvement Build Organisational Capability?

Acorn Labs

Formal measures for continuous improvement include implementing communities of practice (a group of people with a shared concern or interest), training evaluation, training assessments and post-training tracking. Dissatisfaction from customers as a result of not being able to meet their needs. You see the problem?

Metrics 52
article thumbnail

10 Reasons to Join The eLearning Guild

Web Courseworks

I remember the days when Web Courseworks’ customers did not have online course instructional developers or designers and LMS administrators on staff. If you are a professional instructional designer or online course developer, you probably belong to the community of practice called the eLearning Guild.

article thumbnail

How Does Implementing Formal Measures to Ensure Continuous Improvement Build Organisational Capability?

Acorn Labs

This is commonly done through formal measures like training evaluation, training assessments, post-training enablement and communities of practice (i.e. Dissatisfaction from customers as a result of not being able to meet their needs. Continuous improvement is a persistent endeavour to refine and enhance strategy execution.

Metrics 52
article thumbnail

THREE STRATEGIES FOR LEADING VIRTUAL SALES TEAMS

PDG

Virtual team meetings and one-on-one sessions are also great ways to model the behavior you want your sales reps to exhibit with customers, so treat these virtual gatherings the same way you’d treat a client call. Build a narrative: Bring features and benefits to life by creating a story that will resonate with the customer.

Sales 52