Organizations as Communities - Part 1

ID Reflections

Today, the very definition of organizations has changed. The impact of digitization is going far beyond a few collaboration tools and platforms. Today’s organizations are no longer defined by fixed workplaces, nine-to-five working hours or even a set of homogeneous employees. Operational and business models have been turned on their heads with the advent of enterprises like Uber , Airbnb , Etsy and Amazon. It requires a complete re-imagining of how business gets done.

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

WELCOME TO EPISODE 19 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process?

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People, Process and Product. P3 in eLearning

TalentLMS

Take charge of your organization’s learning needs before you appoint an external consultant. The best learning solutions developed for any company are the ones with intimate involvement of trainers and managers with the eLearning consultants. Khan (2004) of Khan Academy developed a list of foundational elements that combine to create a complete eLearning framework. Remember, eLearning is all about people, process and product management.

People, Process and Product. P3 in eLearning

TalentLMS

Take charge of your organization’s learning needs before you appoint an external consultant. The best learning solutions developed for any company are the ones with intimate involvement of trainers and managers with the eLearning consultants. Khan (2004) of Khan Academy developed a list of foundational elements that combine to create a complete eLearning framework. Remember, eLearning is all about people, process and product management.

Product Review: Plateau TMS (Talent Management System)

eLearning 24-7

I’ll be the first to admit, that I was not a big fan of the previous versions of the Plateau system. Plateau LMS is a Talent Management System, made up of four modules. After logging into the system a pop up window appears with four option, under the title “How to Get the Most out of the Plateau TMS. On the top of the screen, four labels are visible (you can change the label names, remove if you so choose, etc.). Thus lots of options.

4 Virtual Learning Needs To Consider In A Remote Working Environment

Obsidian Learning

Functional performance support, focused learning, effective means of training delivery, and organizational support are key to ensuring employee engagement. Independent of business sector, the need for employees to learn new skills and behaviors is stronger than ever.

50 Ways to Lever Learning

The Performance Improvement Blog

In a learning culture , formal training is just one of many methods used to facilitate employee learning. In a learning culture, we start with the performance goal and then select the mix of methods that will help employees acquire and retain the knowledge, skills, attitudes, and beliefs they need in order to achieve those goals. This is a list of 50 of those methods. Testing knowledge – using results of knowledge tests to facilitate more learning.

Want organizational improvement? Adopt a smarter approach to evaluating employees.

Litmos

What do you use as a basis for evaluation of employees? It’s easy to have a simple measure, such as customer rating, and compare employees on this basis. Instead, you should have multiple measures and a clear idea of what ‘acceptable’ is. This requires a nuanced notion of performance, and an associated approach to development. In The End of Average, Todd Rose discussed his experience in overcoming evidence that he was a low-performer.

10 Reasons to Join The eLearning Guild

Web Courseworks

I remember the days when Web Courseworks’ customers did not have online course instructional developers or designers and LMS administrators on staff. Fast forward to present day, companies and larger national associations now have managers and a staff of course developers, most of which have full bachelor’s degrees or at the very least, a 2-year advanced degree or a certificate in web course design. The field of learning and development is always in a state of change.

INTEGRATING SOCIAL LEARNING IN THE WORKPLACE

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. It has to be integrated into the culture and the organizational way of working and being. Best practices no longer suffice.

Where is L&D heading?

E-Learning Provocateur

The topic of the evening was Where is L&D Heading? and some questions were posted through by the attendees ahead of time, while others emerged through the discourse. Here is an overview of my answers, plus elaborations and suggestions for further reading, for each of the questions that was (and was not) asked. Is the race to the bottom on time and price for degrees affecting employers’ perceptions of universities? The moot point of MOOCs.

CLARK QUINN – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

He integrates creativity, cognitive science, and technology to lead development of strategic solutions including award-winning online content, educational computer games, and websites, as well as adaptive, mobile, and performance support systems. ABOUT THIS INTERVIEW SERIES: ‘ Crystal Balling with Learnnovators ’ is a thought-provoking interview series that attempts to gaze into the future of e-learning. What do some of the interesting research findings and survey results point to?

Extreme Times

Clark Quinn

This was originally intended to be one of my Learning Solutions Mag columns (Quinnsights). Guess this is part of the extreme times! With most of the population under some form of lockdown, there are a lot of prescriptions, to the extent there’s already a backlash! At the time, our commentary was largely reacting to the crash of the internet bubble circa 2001. And yet, life somehow exists in many of these circumstances.

Eight Leader Habits of a Learning Culture

The Performance Improvement Blog

These are behaviors ingrained in the routines and rituals of organizations that are continually learning and learning how to learn. Leaders in these organizations do the following: Send the message - Leaders communicate the importance of learning to the organization. This message is in the guiding principles of the business. We need to be intentional about the kind and frequency of sharing. These are eight leader habits of a learning culture.

Workplace Learning in 10 years?

Clark Quinn

There’ll be flexible customized learning paths, that will not only skill you, but introduce you into the community of practice. They’ll also be looking for opportunities to introduce new tools that can augment the community capabilities, and create new learning, communication, and collaboration channels. This month’s Learning Circuit’s blog Big Question is “What will workplace learning look like in 10 years&#.

7 big opportunities that MOOCs offer corporates

E-Learning Provocateur

Hot on the heels of my 5 benefits of open badges for corporates , I now present my 7 big opportunities that MOOCs offer corporates. Regular readers of my blog will know that I’m quite the MOOC fan. If you can think of any others, please let me know… 1. Quality content, for free, from some of the world’s most respected educational institutions? Participating in a MOOC forms connections with people outside of your organisation.

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Moodle VS Paradiso LMS: Who is Leading the Race

PSB

LMSes can act as a catalyst to nurture the digital learning and training environment by providing self-paced, intriguing learning paths, and course creation methodologies to enhance productivity and employee engagement. . Let’s Begin with the Comparison of Moodle and Paradiso .

Moodle VS Paradiso LMS: Who is Leading the Race

PSB

LMSes can act as a catalyst to nurture the digital learning and training environment by providing self-paced, intriguing learning paths, and course creation methodologies to enhance productivity and employee engagement. . Let’s Begin with the Comparison of Moodle and Paradiso .

Moodle VS Paradiso LMS: Who is Leading the Race

PSB

LMSes can act as a catalyst to nurture the digital learning and training environment by providing self-paced, intriguing learning paths, and course creation methodologies to enhance productivity and employee engagement. . Let’s Begin with the Comparison of Moodle and Paradiso .

What the ACCME Is Saying about Tailoring Your CME Experience

EthosCE

Their standards reflect the values of the educator community and respond to the evolving healthcare environment. As a result, clinicians and teams can drive improvement in their practice and optimize care for their patients. They use real-world practices to help build a community of practice that enables CME providers to learn from each other, continually improve their education, and demonstrate how accredited CME measurably improves healthcare.

Harnessing the power of SMEs for successful workplace training

Matrix

When I first started out as a corporate trainer it was very easy for me as I mainly focused on customer service courses and I had been a customer service representative with that particular company for a while. I knew exactly what I was talking about, I had tons of personal examples and as a result I was believable and efficient in passing knowledge along. Read more: The role of SMEs in e-learning – cooking up the perfect course. The role of the SME in e-learning.

3 Key Benefits of Video-Based Learning You Should Not Ignore

Obsidian Learning

Whether as part of an instructor-led offering, embedded in an online course, or as a stand-alone learning asset, videos can be leveraged in many ways and with great impact. Let’s talk about 3 key types of benefits we’ve seen from using video-based learning. Tough audience, used to walking the site, using their hands most of the day, and content that can be a bit dry such as the required steps in the employee discipline process.

Work Out Loud – Don’t Just Share What You Did

Nick Leffler

Today is the final day of my four-day journey to cover my thoughts on this week’s topics for the online cMOOC Exploring Innovations in Networked Work and Learning. I’ve already covered the wonderful topics of crowdsourcing , idea management and design and yesterday’s communities of practice. This is my favorite topic out of the four. Working out loud is opposite of just showing the final work.

50 suggestions for implementing 70-20-10 (3)

Jay Cross

Conversations are the stem cells of learning. Companies need to take advantage of the social nature of learning. Retention will skyrocket, and conversation will mitigate the boredom of most eLearning. Communities of practice. A Community of Practice (CoP) is a social network of people who identify with one another professionally (e.g. designers of logic chips) or have mutual interests (e.g.

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5 Vital Elements of Engaging Microcontent

Obsidian Learning

Employees expect in-house microcontent to be like their experience on Google and YouTube, but customized to the company, and perhaps even their job role. Learners not only expect but demand that microcontent be easy to search for, easy to access, and easy to run, see, and interact with on their device of choice. For a deeper dive, see 7 Essentials of a Successful Mobile Learning Strategy. ). Think of the booklet that came with your last power tool.

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eLearning for Travel Agents

TalentLMS

In fact, travel agents are beacons of knowledge on almost any wanderlust routes. Travel agents of today will show you the shortcut to a serene spot. Travel agencies are in a booming business of selling tickets, flight fares, hotel rooms, car rentals, restaurant booking, trekking tickets and much more. Owing to the dynamic and evolving state of data in the tourism industry, the training and instant upgrade can be a challenge.

Proliferating Portals

Clark Quinn

Let’s say you are the Director of a company’s Education/Training department and you want to move more toward information learning. While your department creates online and classroom courses on how to use the company’s main products, you see the need for more advanced-level training. Do you move forward with yet another wiki site and not worry about all of the other internal wiki sites, intranet, and so forth? Tap into the knowledge of your groups.

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Guff: a conversation in 3 parts. Part 1

Clark Quinn

A: “Yeah, I mean, learning’s learning, and who needs to make a ‘social’ out of it? A: “Oh, so you’re one of those, eh? Heck, they can clone a product in months, or less. You’ve got to have the ‘total customer experience’ locked down, and that means optimal execution is just the cost of entry. Thriving is going to require continually introducing improvements: new products, new services.”. Just a few small firms you might’ve heard of.

With Gratitude…

MakingBetter

2015 gave MakingBetter an amazing journey that was full of surprises. Our projects ranged from designing and developing custom reporting for software products, training providers and large enterprises. We launched an online journal, the xAPI Quarterly , kickstarting the publishing arm of our business, Connections Forum , and we ran our first events, xAPI Camps that each were co-created with our participants. We spent a lot of time with our families and friends.

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Should your corporate training strategy move to the MOOC?

Your Training Edge

A company’s training strategy usually comprises of four aspects: Identifying measurable outcomes. Monitoring the effectiveness of the training plan. It is purely based on your business goals and comprises of targets such as increased productivity, reduced attrition, improved customer service, etc. spends approximately $800 per employee annually, but this varies based on the maturity of the organization’s L&D function.

Business applications of Twitter

E-Learning Provocateur

I had the privilege of facilitating one of the breakout sessions, which focused on the business applications of Twitter. We discussed a range of issues around this topic, and we generated some really bright ideas that I feel are worth pursuing in the corporate sector. Some of the ideas specifically relate to e-learning, while others may fall more comfortably into other portfolios. But of course, tweet scanning also falls into the Customer Service portfolio.

Jay Cross – Crystal Balling with Learnnovators

Learnnovators

Jay is the Johnny Appleseed of informal learning. Jay has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. A champion of informal learning and systems thinking, Jay’s calling is to create happier, more productive workplaces. Jay works from the Internet Time Lab in Berkeley, high in the hills a dozen miles east of the Golden Gate Bridge and a mile and a half from the University.

Latest Takeaways from Craig Weiss

eLearning 24-7

It has been a wild week from the acquisition of Saba by Cornerstone to the ability to compare systems in detail on FindAnLMS, to the Coronavirus and the usage of Microsoft Teams as part of the L&D experience. A lot of readers and folks on various social media have asked about my perspective on a variety of areas, so without further adieu. It is quite common for folks to do handshakes, hugs at the show, both of which would have to be stopped.

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Top 7 E-learning Trends for 2016

Matrix

The learner-centered approach will only expand in 2016, with online courses addressing the needs, preferences and requirements of individuals rather than groups. Learners will have greater control over their learning experience, from setting the pace of instruction and choosing their own learning paths, to getting personalized and various content based on their interests and abilities. The omnipresent text will meet videos in the form of interactive transcripts.

Free L&D webinars for April 2020

Limestone Learning

Many of us are getting a crash course in remote work as we quickly get up to speed on teleconferencing, videoconferencing and the vast array of tools and hacks for virtual teams. The coronavirus may have robbed us of face-to-face interaction, but it can’t rob us of learning. There are tons of free webinars this month to keep you connected with your communities of practice. author, and President of Nelson Motivation, Inc.,

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