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Acquistions – Someone had an idea

eLearning 24-7

Someone came up with the idea of an LCMS (RIP) Community of Practice (yuck, first it went the way of the dodo bird, then has made a comeback – just like the dodo bird – which is being re-created genetically). At the time, PL was a dominant player in the industry, with lots of loyal (aka recurring revenue) customers.

Ideas 84
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2018 Turkey Awards for E-Learning

eLearning 24-7

Finalists were based on the quality of call on average (based on the number of times I was on a call with this tool – used by various vendors showing me their products or having a briefing, etc.). I will say it once more SAP, let Litmos be your primary system and not this, wait for it, turkey. Turkey wings crossed. Category 3.

SAP 13
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Top 10 LMS/LCMS Trends and Forecasts

eLearning 24-7

This trend is one of the worst in our industry and while not every vendor does this unscrupulous approach – with the appearance of worldwide dominance (even if they just have a sales office there and no clients), there are enough vendors who do this that it serves as a disservice to potential customers. Many companies in the U.K.,

LCMS 77
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Smarter employee evaluation

Litmos

It’s easy to have a simple measure, such as customer rating, and compare employees on this basis. For instance, two different customer service employees might both rate as only average in helping customers. And, increasingly, the role of competency definition could and should be devolved to the appropriate community of practice.

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Want organizational improvement? Adopt a smarter approach to evaluating employees.

Litmos

It’s easy to have a simple measure, such as customer rating, and compare employees on this basis. For instance, two different customer service employees might both rate as only average in helping customers. And, increasingly, the role of competency definition could and should be devolved to the appropriate community of practice.