Communities of Practice Customer Service Enterprise 2.0 Tagging 
E-Learning Provocateur
SEPTEMBER 3, 2009
But of course, tweet scanning also falls into the Customer Service portfolio. Twitter is used by many as a loudspeaker to vent their displeasure at bad service. For example, I use Twitter as an international community of practice. Personal applications. I’m connected to a circle of e?learning
Tony Karrer
MARCH 3, 2008
Ranking, tagging, top stories Tags link back to the tagger's BluePages profile IBM owns more than 50 islands in Second Life. eLearning Trends Enterprise 2.0 Target Audiences (Survey Question 2) Question 2 - What audiences are the most likely to use these tools in your organization? No anonymous users.
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