Jay Cross

AUGUST 7, 2009

Effectiveness – Jay Cross. Published in Chief Learning Officer, August 2009. Informal Learning 2.0. Some cutting-edge corporations are adopting a new bundle of practices — let’s call them informal learning 2.0 — in order to improve operating efficiency by: • Slashing time to performance.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

ID Reflections

AUGUST 28, 2012

Work —complex knowledge work requires solitude as well as collaboration. Working from home offers me plenty of solitude but not the intellectual stimulation and those over-the-shoulder conversations so crucial to serendipity, ambient awareness, and informal learning.

Stock 124

Stock Skype Knowledge Worker Community 124

Jay Cross

APRIL 6, 2013

Post 1 People learn their jobs by doing their jobs. Effective managers make stretch. Knowledge work has evolved into keeping up and taking advantage of connections. We learn to do the job on the job. These posts offer guidance to managers who want to make learning from experience and conversation more effective.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Jay Cross's Informal Learning

FEBRUARY 16, 2009

Whether of not they learn is an entirely different matter. Learning requires motivation. Sometimes it’s more effective to imbed the knowledge in the work than to plant it in the head of the worker. Old-style training enraged many managers because it was separate from work. Why isn’t Sally at work today?

Instructional Design 46

Instructional Design Agile Instructional Instruction 46

Experiencing eLearning

NOVEMBER 19, 2009

From a 2008 microlearning conference “There is a need and pressure to learn continually due to rapid change in society and the economy…Knowledge gaps are widening.&#. Basic goal: make learning more effective through new media. To know if it’s effective. Why study microlearning? Now, new tools.

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. Make a hypothesis of cause and effect. The impacts of collaboration-based knowledge work are accelerating.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

MARCH 14, 2010

An executive, a manager, a training director, and a worker each have different but valid ways of evaluating the effectiveness of learning. Here are some things one might add to any training director’s job description: • Supporting the informal learning process. Creating useful, peer-rated FAQs and knowledge bases.

Business 52

Business Metrics Director Knowledge Worker 52