Why Corporate Training is Broken And How to Fix It
JULY 17, 2012
Training is out of sync with the times 11. What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. Traditional training departments cannot build courses fast enough to keep up with the speed of change. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Person-to-person instruction is no longer cost-effective.