Remove Communities of Practice Remove Effectiveness Remove Network Remove Work Team

Why your Enterprise Social Network is your most valuable social learning platform

Jane Hart

This is the article I wrote for the January edition of Inside Learning Technologies magazine. Social learning is a natural everyday phenomenon; simply put, we learn from our colleagues as we work with them. For this reason the new enterprise social platforms (like Enterprise Social Networks (ESNs) that underpin social collaboration are your most valuable social learning platforms. It is not just about managing the interaction but also being part of the social interaction.

Detailing the Coherent Organization

Clark Quinn

I had, as Harold’s original model provided the basis for, separate groups for Work Teams, Communities of Practice, and Social Networks. In Work Teams, I had included: share problems, co-coach, assist, brainstorm effectively, continuous feedback, welcome contributions, learn from mistakes, align with mission, narrate work, champion diversity, and measure improvement.

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Coherent Implications

Clark Quinn

One of the things to do with models is use them as the basis to explain and predict. And right now I’m working with the Coherent Organization model and looking at the implications for decisions. There are three layers: work teams composed of members from different communities of practice, that are connected outward to broader social networks. And of course they should share their learnings back with the community.

What does change(d) look like?

Clark Quinn

What would an effective L&D unit be doing, and what would the employee/manager/exec experience be? I see employees experiencing less ‘training’ As I’ve said, effective training is expensive when done properly, and should be used only when significant skill shifts are needed. Employees would be tightly coupled to their work teams, and more loosely coupled to their communities of practice.

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Starting a revolution?

Clark Quinn

In thinking a bit about the Future of Work, one of the issues is where to start. If we take the implications of the Coherent Organization to heart, we realize that the components include the work teams, the communities of practice (increasingly I think of it as a community of improvement ), and the broader network. A couple of principles fall into place for me.

Role of L&D in the 21C Workplace

ID Reflections

The impact of technology, globalization, ubiquitous connectivity, remote work and distributed work teams, and economy of individuals to name a few drivers have changed the face of workplace learning and performance dramatically. Refer to Ross Dawson’s The Future of Work for a detailed overview. The more of the same task they performed, the more efficient they became. Economy of scale was achieved.

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Determinism, Best Practice, and the ‘Training Solution’

Charles Jennings

Determinism is the philosophical idea that every event, including every human decision and action, is the inevitable result of preceding actions and that, given certain conditions, there is only one outcome. Deterministic views of the world assume everything is a jigsaw puzzle rather then a chess game and that for every problem there is a single solution. Although determinism is part of our world, we shouldn’t assume that its principles can be applied everywhere.